BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 BUICK ENVISION- Hancock, MD
Driver front brake hose burst, mechanic placed back in packaging for me to keep for inspection. Fortunately it busted coming to a stop for traffic light while already slowing, then could slowly drive off roadway into a parking lot, brake pedal went to the floor due to loss of fluid and could have been catastrophic for my wife or other motorists. My mechanic replaced with factory GM hoses on both sides. My mechanic is a state of Maryland licensed inspection station and confirmed the failure. No prior warning, Onstar records will confirm, after the fact, of lights and warnings of brake failure.
Source: NHTSA WEB SITE -
2017 BUICK ENVISION- Rochester Hills, MI
I had just left the driveway at my in-laws house, which is approx. an hour and 45 minutes from my home. Within moments, randomly, the sun roof popped open, as if someone had hit a remote. It would not close, and after trying for a bit, decided to drive home and we would address it there. When I hit the open road, the roof went the rest of the way open and then about two miles from the house, I starting choking on the smell of burning plastic. I immediately pulled over on to the shoulder of a side road, turning off the car. My husband was in a vehicle behind me and came over and we were both very concerned the vehicle was going to catch on fire. He tried to pull the fuse in the panel, but when we turned the vehicle back on, there was smoke coming from the sunroof motor area, and the smell was atrocious. The inside hood liner was very warm near the rear of the vehicle with the motor. At that point, we decided to call a tow truck, because it was obvious there was an electrical short. Because the sun roof was stuck open, we had to get a car cover to protect it from the rain coming in. The dealership investigated the next day, and confirmed there was an electrical short that was throwing high-voltage power in to the sunroof. It had melted the motor and wires around it, and had we gone any further, the voltage would have caused a more significant fire. They had to do significant repairs, costing $1400, as well as some clean-up of the interior to try and ensure we weren't continuing to breathe burnt-plastic fumes.
Source: NHTSA WEB SITE -
2017 BUICK ENCLAVE- Somerville, NJ
When driving the vehicle and going from 2rd to 3rd gear (approximately 20-30mph and 2000 rpm) the vehicle will shudder and shake. The problem is consistent. When driving the vehicle, the shakiness of the vehicle slows down acceleration and causes the car to swerve a little. No warning lights come on when this happens. The car has been checked by my mechanic who I have been using for over 30 years.
Source: NHTSA WEB SITE -
2022 BUICK ENCORE- Perris, CA
None of my air bags went off in my car and my car was totalled. My insurance company has possession of the car now.
Source: NHTSA WEB SITE -
2017 BUICK ENVISION- Leesville, LA, LA
Owner of a 2017 Buick Envision that the front driver’s side seat belt strap has started to fray along the seat belt which could fail in a crash. It seems that the male seat belt connector maybe causing the fraying. The current mileage on the 2017 Envision is 41,497 miles. The local dealer was notified when scheduling an appointment for service.
Source: NHTSA WEB SITE -
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2022 BUICK ENVISION- Corpus Christi , TX
The Buick died due to a fuel pump control module. This happened in a busy intersection. We were unable to force car into neutral so it could be pushed out of traffic . Ninth minutes later a tow truck showed up and had to drag car onto roll back. We have exhausted attempts with GM and its dealers and no answers. I also have a 2021 Gmc pickup with push button start and same problem. This is a major safety problem and a danger to driver and passenger .
Source: NHTSA WEB SITE -
2013 BUICK VERANO- Palatine, IL
The PCV orifice that is located inside the intake manifold is known to clog due to a manufacture defect, which then produces high pressure inside the crankcase. The pressure then forces high amounts of oil through the valve cover orifice into the intake breather box. The oil then fills up inside and get into the engine air filter and throttle body. The high amounts of oil being sucked into the intake will leave the engine running with zero oil, thousands of miles before a oil change is due. This would obviously destroy the engine if oil is not added regularly. There is also a high risk of the rear main seal blowing due to the high pressurization of the crankcase. This is a very known defect and without a question, needs to be issued as a recall.
Source: NHTSA WEB SITE -
2023 BUICK ENVISION- Crossville, TN
The contact owns a 2023 Buick Envision. The contact stated while parking the vehicle, the vehicle launched forward without warning, causing the vehicle to drive over the curb. The contact desperately depressed on the brake pedal and the vehicle came to a complete stop, causing damages to the front bumper and underneath the vehicle. The contact was able to park the vehicle. The vehicle was not diagnosed. The dealer was contacted, and the dealer referred the contact to the manufacturer for assistance. The manufacturer was not contacted. The failure mileage was 760.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BUICK VERANO- Tracy, CA
The contact owns a 2013 Buick Verano. The contact stated that while operating the vehicle, there was a knocking sound coming from the engine. Upon inspection, it was the discovered that the engine oil level was extremely low, although the oil had recently been changed. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The contact stated that there was an unknown TSB to address the failure. The failure mileage was 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK LACROSSE- Coldwater, MI
We're purchasing this vehicle from superior Auto, and we seen a recall back in 2011/12 from stabiltrak and deterrent auto theft, since this $21, 240 car we've had issues causing the car to shut off and lock up without warning, no power steering or brakes, and stabiltrak and auto deterrent theft warning pop up, and had it to 2 mechanics that are baffled and it produces no codes, I've almost gotten in 3 accidents causing this, and now I'm too scared to drive this car, the recall had same issues for improperly calibrated ESC defective sensors not showing codes, nobody will fix the issue without codes and I don't need to hurt or kill anyone. Superior Auto is not caring about taking this car back or trading it in, please help me figure this out, there was no accidents, but this car is unsafe for the road
Source: NHTSA WEB SITE