BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 BUICK ENCLAVE- Claremont, CA
Passenger side rear electronic parking brake wire clip failed, wire is rubbing against the rear cv boot. This caused a short that led to defective ABS control module that had to be replaced for anti-skid and anti-roll for this SUV. It also affected the transmission alert system. Related Bulletins: https://s3.amazonaws.com/shop-ware-prod-attachments/2ce2615fbf6158c020eb7ddbba19c956d5c9cf33.pdf?1678982217 https://s3.amazonaws.com/shop-ware-prod-attachments/df15af6513bb2265bc07179efd733f06e355fe8a.pdf?1678916531 From Shop: "Continued working with the electronic parking brake system Used GM Techline connect to attempt to reprogram the EBCM because of the programming error DTC. After programming we also performed the module configuration procedure and although e removed the programming error, the system is still reporting a failure with the LEFT parking brake circuit. All circuits have been checked. The current hypothesis is that the electronic brake control module (EBCM) has failed internally. This likely occurred when the actuator wiring became exposed and allowed the wiring to short together. : https://s3.amazonaws.com/shop-ware-prod-attachments/d0edde862ec36d33b013087e9934f74892154a13.pdf?1678995379
Source: NHTSA WEB SITE -
2019 BUICK ENCORE- Providence, RI
On six occasions the vehicle stalled in moving traffic. The car had to be stopped, placed in park and restarted. Buick Service repair in Johnston, Rhode Island cannot repair. The car has been taken to them 6 times with no resolution.
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- Belle Vernon, PA
The contact owns a 2008 Buick Lucerne. The contact stated that while parked, the interior cabin lights became illuminated, and the vehicle failed to start. When the key was turned there was a clicking sound, but no warning lights were illuminated. Additionally, the contact stated that on one occasion, the electric seat independently moved forward while the driver was seated in the seat. The vehicle was towed to an independent mechanic where it was diagnosed that the fuse box needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 BUICK ENCLAVE- Lynnville, TN
The contact owns a 2017 Buick Enclave. The contact stated that while attempting to start the vehicle however, the battery failed to provide adequate cold cranking amps (CCA) to start the vehicle. The contact replaced the battery himself. The contact noticed the vehicle was unvented. The new battery was reinstalled correctly. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK VERANO- Reading, PA
Oil Consumption- Burning through 2 qts of oil every 2000 miles. No warning lights coming on. Last oil change my car had no oil in it.
Source: NHTSA WEB SITE -
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2007 BUICK LACROSSE- Saint Louis, MO
The contact owns a 2007 Buick LaCrosse. The contact was made aware of NHTSA Campaign Number: 14V355000 (Electrical System). The contact took the vehicle to the local dealer and had the recall repair performed. The contact stated that in May 2022, while driving 25 MPH, the engine seized. The contact stated no warning light was illuminated. Additionally, the contact stated the key failed to turn in the ignition. The contact stated he waited approximately 5 minutes before he was able to restart the vehicle and continue driving to his destination. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was not repaired. The contact took the vehicle to the independent mechanic and had the catalytic converter replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LACROSSE- Saint Louis, MO
Taken car to dealership for computer analysis and was told that the issue was caused by P0420cataylic converter needed to be replaced. I had cataylic converter replaced elsewhere and noticed that wasn't the problem. After doing some research I found that ignition switch is the reason my car stalls while driving. There was a Product Safety Recall (14299) Ignition key rotation and replaced on 10- 8-20 but I'm having the same problem.
Source: NHTSA WEB SITE -
2012 BUICK REGAL- Butler, OH
Engine used oil with no smoke or leaks. Had to change oil every 2300 miles. Motor went bad do to no oil even after oil change.
Source: NHTSA WEB SITE -
2018 BUICK CASCADA- Alexandria , VA
17-NA-216 was originally issued in in 2017 updated in 2019 to include 2018 model. Back windshield detaches from canvas/folding top. Was concerned primarily about safety of my child who drives car that windshield would completely fly off when driving. I replaced the folding top cover per bulletin. GM refused to reimburse stating not recalled since not safety issue. I disagree. Damage it could cause if flys off while driving could cause an accident for driver or other cars on the road who are hit with window or avoid being hit.
Source: NHTSA WEB SITE -
2017 BUICK REGAL- Mokena, IL
The contact owns a 2017 Buick Regal. The contact stated that while driving at 70 MPH, the brake pedal was depressed and traveled to the floorboard as the vehicle rear-ended another vehicle. It was unknown if any warning lights illuminated. The contact stated that no injuries were sustained. A police report was filed. The vehicle was towed to a collision repair facility. The contact stated he was unaware of the cause of the brake failure as well as what was repaired. The contact stated that the failure reoccurred in August of 2022 while driving at 70 MPH, the brake pedal was depressed and traveled to the floorboard as the vehicle rolled to a stop. The contact was once again unaware of any warning lights. The vehicle was towed to an independent mechanic where the vacuum brake booster and sensor were replaced. The contact stated that the failure reoccurred for a third time in April of 2023 while driving at 70 MPH, the brake pedal was depressed once again and traveled to the floor as the failed message " Vacuum Pump Brake Booster" was displayed. The vehicle was able to be driven to the contact's residence as he was awaiting a tow to the dealer for diagnosis and repairs. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall and opened a case. The contact was relating the failure to NHTSA Campaign Number: 22V465000 (Service Brakes, Hydraulic) however, the vehicle year, make, and model was not included. The failure mileage was 70,509.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE