BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BUICK REGAL- St. Louis, MO
Condensation gets into headlight assembly and shorts out HID headlight. Issue occurred with drivers and passenger headlights. Car will not have headlights because of short. Thus causing a safety issue.
Source: NHTSA WEB SITE -
2022 BUICK ENCLAVE- Waycross, GA
I have a 2022 Buick Enclave Avenir. I purchased the car Dec 2021. I received a low pressure indicator October 26, 2022 in which I had the tire repaired. The brakes started grinding in December of 2022. I took it to the local dealership several times and have called to report the issue as well. On one visit the brake pads were repaired because of a bulletin received from GM. A few days after the replacement, the brakes are still grinding. (see attached documents) I called the dealership again and was told, I assure you that you are not the only one. There are at least 4-5 other customers in my area having the same issue and there is nothing the dealership can do until they receive instructions from GM. What can be done about this? I am concerned with this issue and would like to see it resolved or get a replacement. I have not received a follow up call regarding this issue from the local dealership or GM. My family is important to me and I am not comfortable continuing to own this vehicle without a resolve.
Source: NHTSA WEB SITE -
2018 BUICK ENVISION- Edmond, OK
Every time the car auto stops and turns back on the steering locks. So when the car starts you can’t turn the wheel. Also, while driving the car will lock and radio will shut off/ turn on. This happens like 1 to 2x a week. It is available for inspection. It could be very dangerous for me and others for needing to turning into places or even turning down the road. It hasn’t been confirmed or inspected, yet. There is only one warning lamp that flashes on for a split second, it’s no t/c. It just started flashing 3/26/23 not prior to incidents.
Source: NHTSA WEB SITE -
2014 BUICK REGAL- Batavia, OH
Driver side headlight assembly condensation. Heavy condensation is continuous and never clears up. No visible cracks or broken seals. Upon investigation, this seems to be an issue with Buick. There are numerous complaints among owners. The condensation diminishes the effectiveness of the headlight and limits the vision while driving.
Source: NHTSA WEB SITE -
2013 BUICK REGAL- Punta Gorda, FL
Left Headlamp Assembly and Driver’s Window Regulator were replaced under Warranty and now need replacing again! Trim Strips were replaced under Warranty because they were rusting and now they are all rusty again! Electrical System now blows fuses. 2103 Buick Regal Turbo just reached 60,000 miles. HOW MANY TIMES WILL I HAVE TO SPEND $2,000 TO FIX THE FAULTY LEFT HEADLAMP ASSEMBLY WHICH WAS GOING ON IN 2011 & 2012? There’s Complaints all over online!!!! I haven’t been able to go out at night for 6 months because of no front headlight!!!!! I have been to 3 Buick Dealers and they all have no idea how long this $2K light assembly will last because it should have been recalled!!! The lastest Buick Dealer was trying to steal my vehicle by saying the “Check Engine” light indicated that I am going to have all kinds of problems with my turbo or engine (he wasn’t sure what it was) and that my car was not worth keeping!!! I should get a new car! I asked him how much to take care of the engine problems and he said $3,500. So with the supposed engine problem & headlamp, that’s $5K. I SHOULD BUY A NEW CAR PER DIXIE BUICK IN FORT MYERS, FL!! The other Dealerships said it was likely just a sensor since the car was not running rough and there was no hurry to have the “Check Engine” Light looked at by their mechanics!!! They felt waiting 2 weeks until they could schedule an appointment for me was fine. BUICK NEEDS TO RECALL THEIR LEFT HEADLAMP ASSEMBLY WHICH WAS A KNOWN PROBLEM YEARS BEFORE MANUFACTURING THEIR 2013 REGALS AND GET RID OF THEIR SLEAZY RIPOFF SERVICE REP’S!!!
Source: NHTSA WEB SITE -
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2020 BUICK ENCORE GX- Columbus, GA
The contact owns a 2020 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate immediately and stalled. Additionally, the EPC warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the fuel pump needed to be replaced; however, the part to do the repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK LUCERNE- Montrose , CO
The rear fuse box burned out the fule pump relay because of the metal hooks for the seat hit it and pop the fuse out causing it to ark and burn out. I had to have the fule pump replaced twice as that what I was told at auto shops. Going on line was the only reason I found out about the fuse box. After my car died and wouldnt start, opened the casing and sure enough the fule pump housing was completely burned. So now after replacing two fule pumps my emergency money is gone and who knows how long it will before am able to buy a 400$ fuse box with probably another couple hundred in labor to change it out. All because there was to much metal on the seat hooks.
Source: NHTSA WEB SITE -
2015 BUICK ENCLAVE- Spartanburg, SC
The contact owns a 2015 Buick Enclave. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 BUICK ENCORE- chicago, IL
The cooling system malfunctions. Repaired six times in a year. Overheats. Coolant issues.
Source: NHTSA WEB SITE -
2022 BUICK ENVISION- Medina, NY
This is my 2nd complaint regarding this car. On, 11/5/22, I was making a left hand turn on a highway, and heard a humming sound, that was elevating like the sound of an airplane. At first I thought it was coming from the music that was playing. I turned it down and the noise was still there. The screen then went black and had red writing on it. I have to have one set of gasses to drive and another pair to see up close. My GPS talks thru the screen and started talking, because I was turning, and I was unable to change glasses quickly enough to see what it said. I did report it to one of the owners of the dealership at the time, but received no answer back. when I went to have the oil changed recently and have the heated seat modules installed, I asked them to pull up the codes, to see if it would show what happened. The service guy told me that when that happened it was because the car had lost communication with the computer. He gave me a copy of the codes list, but I'm not sure if it is a complete list or not
Source: NHTSA WEB SITE