BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 BUICK LESABRE
    - Selma , OR

    Car has hard shift's that get worse when the car is up to temperature. Fuel gauge show's false reading. Two window regulators failed.

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - Raleigh , NC

    I was sitting in a drivethru line and reached down to tighten my seat belt because it felt lose and the entire steel cord that attaches the seatbelt to the front outboard seating snapped in half. There is a steel cord/cable that connects the pretensioner to the seat belt. This 1 inch thick cord was unraveled and severed. This gave me great concern because this cord was likely on the verge of snapping for many weeks prior to it snapping. A steel cord doesn't just randomly snap in half - so if I had I had a crash prior to it fully breaking - I could have been injured. In addition, I had to drive my vehicle with this defect until new parts could be ordered. I drove around for roughly 2 weeks with a non-functioning seat belt because I could not afford to rent a vehicle while I was waiting for mine to be repaired. When I took it to a shop for repair, they told me they had never seen anything like it in their 30 years of repairs. I have all receipts and documentation, and I have the original faulty part. To recap, I have never been a crash in the vehicle and cord snapping in half happened when I was sitting still and not moving. There is a recall on 2009-2014 Buick Enclaves for this exact issue, but my vehicle's VIN number does not fall within the recall. Specifically, the recall is for the flexible steel cable that connects the seatbelt to the front outboard seating may fatigue and separate over time. This is exactly what happened to mine, but it was not covered and I was never notified of the issue. I don't want someone to be in a wreck with a faulty/non-working seatbelt.

    Source: NHTSA WEB SITE
  • 2014 BUICK LACROSSE
    - Orlando, FL

    Malfunction of a cooper CS5 Ultra Touring tire 245/4519. I noticed that the PSI of front drivers tire was low. Put air in tire, one week later the PSI was low again. I was vacationing in the mountains, so I started down the mountain to go to the nears gas station for air. I had driving apex. 2 miles when I heard the sound of a flat tire. I had to pull over on the side of this narrow road and wait for road side assistance. This was very hazardous since my car was in a blind spot to on coming traffic. When I did make it to a tire center, I was told the tire was not repairable because the belt had separated from the tire. Now this morning I have a second tire that needs air. I will get this tire checked immediately. This tires have low mileage on them and the belt should not be separating. Cooper dids to recall this tires. Incident 10/28/2022

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCORE GX
    - Delcambre, LA

    The contact’s mother-in-law owns a 2014 Jeep Cherokee. The contact stated while his mother-in-law was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the PCV valve needed to be replaced. The vehicle was not repaired. The contact stated that on another occasion while his mother-in-law was driving, the vehicle started sputtering, overheating, and lost motive power. The vehicle remained at the location. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK REGAL
    - Hampton, NJ

    The headlight area had condensation in it that resulted in water in the headlight. This caused the headlight to go dark. This is a safety issue as one of my headlights is not working. I can’t see that section of the road or adjacent sidelines. Very dangerous particularly at this time of year with deer running into road from the side. There are many other regal owners with this problem which can be verified by googling the problem. This is the second time the light has failed for condensation. Other drivers and pedestrians are at risk because they cannot be seen with the headlight out. Headlight was replaced once and has failed again. Cost to repair 2 years ago $1600 new estimate $1800. This is for one headlight but recommended to replace both.

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCLAVE
    - West Newbury, MA

    While driving at highway speed, Service Traction Control/Stabilitrak warning comes on. Vehicle slows and if driver attempts to accelerate (using accelerator pedal), it causes severe lurching of vehicle. This makes the vehicle basically undrivable while in the middle of traffic. You must use emergency measures to pull over (potentially across multiple lanes) off the road and while trying to do that, you are in a very high risk state of being hit. The problem is reproduceable. The manufacturer and dealer service centers are aware of this problem and it has been reported by many owners of GM vehicles since at least 2010. Search the internet and you will find hundreds of incidents being reported.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCLAVE
    - Saline, MI

    My 2013 Buick Enclave transmission needed to be rebuilt after only 140,000 miles. While my cars transmission was being repaired there were 5 other Buick Enclaves being rebuilt as well. The internet shows that it is the number 1 car issue in Buick Enclaves. There needs to be some kind of recall for this issue. There is no reason that a transmission should be rebuilt on so many Enclaves.

    Source: NHTSA WEB SITE
  • 2004 BUICK LESABRE
    - Pueblo, CO

    fuel vapor system leaks gas fumes into car. Replaced all fuel lines, pulled tank, renewed canister. 10 months later fumes are again entering car cabin. 105,000 total miles.

    Source: NHTSA WEB SITE
  • 2013 BUICK VERANO
    - Springville , UT

    The car power steering locked and stopped working while driving on the freeway, this incident put at risk myself and my children safety. After exiting the freeway the steering wheel stopped working again. this is a known issue as the car steering power was not recalled but the issue was acknowledged but GM. The car is a safety hazard for the person who drive it and the public.

    Source: NHTSA WEB SITE
  • 2013 BUICK VERANO
    - Springville , UT

    Power steering an steering wheel locks, Once this happens the car becomes a safety hazard, first time it happened two children were in the car and seconds from an accident on the freeway. Exited the freeway and car steering wheel failed again this time stopped working completely putting my children’s life in danger.

    Source: NHTSA WEB SITE