BUICK Complaints

Vehicle started flashing multiple indicators on the dashboard, including those related to the charging system. Radio screen went off and then the power steering lost electrical boost while turning the steering wheel. Radio screen came back on its own but then it started cycling among its options (AM, FM, Bluetooth, etc) until settling in FM radio. Second occurrence was similar, although with different manifestations with the dashboard indicators although most concerning behavior dealt with the steering loosing boost almost causing an accident. Have reconnected the battery (changed about 4 months ago, currently showing 12.38V) and retighten the connections to the poles. Retightened the cables going to ground (they were NOT loose).

The contact owns a 2006 Buick Lucerne. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Having problems with the power steering, was a recall but was informed recall has expired. I didn’t purchase the vehicle until 2016, steering wheel is really tight, and going to cost thousands to fix, If this is a problem GM knew about they should at least be willing in some type of assistance to correct it.

The contact owns a 2017 Buick Envision. The contact stated that the front driver’s side seat belt strap had started to fray at the seat belt connection point. The contact indicated that the fraying became progressively worse over time. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 36,000.

The contact owns a 2013 Buick Verano. The contact stated while driving at 25-30 MPH, the shift lock release button mounted on the gear shifter fractured and she was unable to shift into park (P). The contact drove to the nearest independent mechanic and maintained the brake pedal depressed in order to keep the vehicle idle. The contact stated that she was also able to shift into neutral. The independent mechanic diagnosed that the gear shifter needed to be replaced. The contact provided the contact with a tool to depress the remaining part of the shift lock release button in order to park the vehicle. Upon arriving to her residence, the contact utilized the tool to park the vehicle. The contact contacted a tow company to tow the vehicle to the dealer. The tow agent was able to pull the remaining part of the shift lock release button out. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure but provided no assistance. The failure mileage was approximately 60,000.

The contact owns a 2019 Buick Regal. The contact received notification of NHTSA Campaign Number: 22V465000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The check engine light comes on and off. The dealer pulled code P0008. Engine position system performance bank. There is a bulletin out for this code, indicating the crankshaft moves and gets out of time. They said the only fix is to replace the crankshaft. The dealer advised replacing the engine, since the cost is about the same, $9,864.21. I have kept up the maintenance on the vehicle, and it has only 132,820 miles.

Electrical problems,manifold gone, ants under my battery the whole vehicle was infected with them, battery wouldn't unbolt tailgate wouldn't open, it overheated

While driving my vehicle at 55mph on a country road, I went to brake, and then realized that I had no brakes. I had to coast to a near stop and put everything I had into pushing the little bit of brake pedal clearance left to the floor to come to a complete stop. I had NO warning signs or dash lights before this happened. Once I turned my car off and then back on, the service brake assist light came on, followed by the engine light. Had any cars been in front of me to stop, I surely would not have been able to stop with what little brakes I had left. My brake assist vacuum pump was removed, and inside there were many pieces of the part in there. This part is available for inspection. Again, had this happened in traffic or with anybody stopped in front of me, this would have had a completely different outcome. I had to have my vehicle towed 70 miles for repair. When the part was removed, there were no visible signs of any of the seals leaking.

The brakes went to the floor with very little stopping power. Took the car to the dealer and the left brake line failed. The dealership said they thought since there was minor damage to the left front of the car, that this was the cause of the failure. The brake line was replaced with an aftermarket part and brake lines flushed and replaced. We had another instance of brakes going to the floor with little stopping power. This time the right side brake line failed. The dealership noticed that there was no damage on the right side of the car to cause this failure. The dealership told me they sent an email to corporate and checked for a recall on the brake lines. If this car would have been on the highway when either of these failures took place, we might be having a different conversation. I have asked the dealership to find out the cost of replacing the rear brake lines. Dealership involved in repairs. Reed Buick GMC 9550 NW Prairie View Rd Kansas City MO 64153 Phone 816-436-6300