BUICK Complaints

The contact owns a 2018 Buick Regal. The contact received notification of NHTSA Campaign Number: 22V465000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while attempting to depress the brake pedal excessive amount of pressure was needed to depress the brake pedal to bring the vehicle to a stop. The failure was more evident while reversing the vehicle. The failure was intermittent. The manufacturer was made aware of the failure. The approximate failure mileage was 28,000. VIN tool confirms parts not available.

Per your site, GM concluded a safety recall was necessary on the 2018-2020 Buick Regal on JUNE 30, 2022 due to partial or full loss of vacuum-brake assist pressure and warns that this "increase[s] the risk of a crash." On AUGUST 23, 2022, I received notice of the safety recall in a letter obliquely dated "August 2022". The letter states that a software fix "is not currently available", but also states, "If you have already paid for repairs for this condition, you may submit those charges using the reimbursement request form that will be provided with the next letter." Notably, the latter statement ostensibly reflects that some entity apart from GM actually does have a software fix for the problem. This is my only vehicle--I do not have the luxury to park it until GM is able to remedy the problem at some unknown date. I contacted GM's Buick division this morning, inquiring whether a loaner would be provided until the company's programmers identify a solution, or, alternatively, the names of other entities that have the capability to perform the repairs for which GM offers reimbursement. The company is doing nothing and has no other information, including as to other repair facilities. Despite being aware of the problem and the increased risk of crash for which they have no current solution, "no courtesy transportation is being offered", and they are merely generically "working to expedite the release of a remedy." This is ridiculous and exposes, not only myself, but the motoring public to significant danger. What is the point of this two-month belated recall notice for which no solution is readily (or willingly) available and there is no reasonable estimate on the horizon? GM customers have obligations and need use of their vehicles to meet their daily needs. A driver can only do so much to control his/her vehicle. In our current tense environment, where drivers are routinely cut-off or worse, an "increased stopping distance" also is a luxury.

Service Safety Restraint System warning and Airbag light comes on and off multiple times a day. Onstar and Dealer state they cannot recreate issue or find a code. I have pictures of the warning. It is very distracting when driving and warning bells are sounding and messages are popping up that take my eyes off the road. This vehicle has ~2500 miles and began at ~2400 miles.

The contact owns a 2006 Buick Lacrosse. The contact stated that upon starting the vehicle, the air bag warning light was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

At low speed all power steering is lost. Almost ran into a parked car. When pulling from a driveway onto the roadway almost hit another car head on. My wife will no longer drive the car because of this.

The contact owns a 2015 Buick Verano. The contact stated when she attempted to shift the gear into reverse however the lever would not shift. Once the contact was able to shift the lever, it felt lose. The vehicle was not taken to the dealer. The manufacturer was not contacted. The failure mileage was 101,820.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 22V246000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

The contact owns a 2010 Buick Enclave. The contact stated that the power steering failed at speeds of 15 mph or less. In addition, the failure occurred while making a turn. The contact stated the vehicle would have to use manual steering in order to operate the vehicle. There were no warning lights. The dealer was not informed of the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,000.

Driving 50km per hr, went over railway crossing, then the car became unstable, rear felt loose as if it was drifting. Stopped the car had a look under the cars driver side rear end, and noticed the bar connecting tire the rest of vehicle was fractured, don't know the exact name of it. The car only has a out 145000 km on it. I live in Canada. The consumer has stated that the rear tow link was the part that was broken.

I keep getting a message stating "service side detection system" every time my car is started. This happened shortly after getting a car wash. I no longer can use the blind spot system in my car. I have done some research online and have seen that this is a common issue in chevy cars, (NHTSA Bulletin Subject N172097060) and I'm seeing a few videos pop up on Youtube(https://www.youtube.com/watch?v=UW6pyWp2uKo). I have yet to take it to the dealer as I keep reading online that it will cost $500+ to fix but I'm willing to in order to get some kind of investigation started to make Buick/GM pay for the repair.