BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2012 BUICK VERANO- Cincinnati, OH
The contact owns a 2012 Buick Verano . The contact stated there was an abnormal odor of fuel entering through the vents. In addition, while driving, there was an abnormal very loud knocking noise. The contact noticed that there was oil or fuel leaking from the injection system. The TPMS warning light was illuminated. The vehicle was taken to the local dealer but it was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 BUICK ENCLAVE- Crescent Springs, KY
Lane departure went out took to dealer they said oh your out of warranty 3 months we can repair for 1,000 dollars I said you are crazy and walked away .contacted GM customer service said it’s out of warranty should of been recalled for their past history of problems
Source: NHTSA WEB SITE -
2022 BUICK ENCORE GX- Port Hueneme , CA
Purchased my 2022 Buick Encore GX from Alexander Buick, Oxnard CA. on July 14th, 2022. On August 4th, 2022 (3 weeks and 273 miles later) was driving in the fast lane of major freeway 101 in Southern Ca.. Without any warning the car died. How I made it across two lanes to my right to get off the freeway without a seconds notice to the many cars and semis behind me I was able to veer a dead car to the side of the road with no accidents and no loss of life (mine.) Car was towed to dealer and just informed this morning that it is a faulty high pressure fuel pump. Online I have seen that this is an issue with GM. I do not feel the dealer is in any way responsible as the car only had 6 miles on it when I drove it off the lot. Dealer called and will fix fuel pump. I am afraid to accept this car and will never feel safe in it but I do not know at this point my full rights or recourse.
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- New Orleans, LA
My airbags driver side and the passenger front all exploded while sitting in my driveway nobody in the vehicle
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- Ogden, UT
Passenger airbag will disable randomly while driving for random periods of time ranging from a few seconds to a few hours despite there being a 140+ lb passenger. This will happen every few minutes.
Source: NHTSA WEB SITE -
-
2013 BUICK VERANO- Clendenin, WV
The contact owns a 2013 Buick Verano. The contact stated that while driving at 60-65 MPH, the vehicle lost all power with no warning. The contact was able to restart the vehicle after a minute. The vehicle was not taken an independent mechanic or dealer to be diagnosed or repaired. The contact stated that prior to the failure, the vehicle was taken to an independent mechanic due to the fact that there were abnormal noises coming from the engine compartment. The contact stated that she was informed that the camshaft sensor, crankshaft sensor, timing cover set, timing chain kit, and valve cover gasket needed to be replaced. The contact stated that the vehicle was repaired and an oil change was completed. The contact stated that the vehicle had lost motive and electrical power several times while driving. The manufacturer was not made aware of the failure. The contact stated that she researched the failure online and discovered that there was an issue with the 2013 Buick Verano. The approximate failure mileage was unknown.
Source: NHTSA WEB SITE -
2014 BUICK VERANO- Rocky Hill, CT
All occurrences happened on city streets and all during the daytime. First time this occurred was on 6/15/2022 with 148,467 miles. It went to the dealer. Lots of low voltage and lots of comm codes stored in a lot of modules. All were cleared out. They could not replicate the problem. Then it occurred again on 7/23, 7/24 and 7/25. Then on 7/26/2022 (twice) with 151,261 miles and again at 151,264 miles. Then 08/01/2022 at 151,475 miles four to five times. And so it goes. The car suddenly lurches like it’s downshifting. If you were to keep driving the car, the transmission does not shift. The faster you go the higher the tachometer goes. When I took it to the dealer, I had to use the highway. Could not go above 60mph. The tach reading was too high. All four door locks start unlocking and locking and they keep doing this till you shut the car off. Vehicle chimes start going off. A “Service Power Steering” message appears on the center message board. A “Service Stabili Trak” message appears on the center message board. A “Service Parking Assist” message appears on the center message board. The Malfunction Indicator Lamp icon is on. The Brake System Warning light is on. After pulling to the side of the road and you put the car in reverse, there is no backup camera picture. After shutting the car off and then restarting it, all is well until it happens again. Since the first occurrence, I’ve also noticed when using the remote control FOB, the car starts then shuts off within three seconds. But it does not do this every time.
Source: NHTSA WEB SITE -
2017 BUICK ENVISION- Columbia, SC
Brakes did not engage when my husband pressed on them while he was driving. Brakes when straight to the floor. He noticed brake fluid on the ground and when he filled it back up and pressed on the brakes the fluid spewed out of the brake line. His safety and the safety of others was impacted because he was in traffic and a car started to slow and our Envisions brakes were not working. He had to swerve around multiple cars and go through a traffic light to avoid causing a wreck. This just happened on 7/31 so it has not ben reported but will be going to the dealership tomorrow on 8/1/2022. We did not notice any messages or warning lights on the dash. This appears to be an issue based on the other NHTSA report number 11398881,11396874,11467669,11465728,11454501 and 11406327
Source: NHTSA WEB SITE -
2015 BUICK REGAL- Kansas City, MO
Drivers side headlight has condensation in it & stopped working. Vehicle hasn’t been involved in any accidents or incidents that would have caused this. Dealer advised of the problem while performing oil change.
Source: NHTSA WEB SITE -
2015 BUICK LACROSSE- Clawson , MI
My wife was driving and went to turn the vehicle and the steering locked up momentarily. She drove directly home a block away and pulled into the garage. When attempting to take the car for service it would not turn in either direction.
Source: NHTSA WEB SITE