BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 BUICK ENVISION
    - Columbia, SC

    Brakes did not engage when my husband pressed on them while he was driving. Brakes when straight to the floor. He noticed brake fluid on the ground and when he filled it back up and pressed on the brakes the fluid spewed out of the brake line. His safety and the safety of others was impacted because he was in traffic and a car started to slow and our Envisions brakes were not working. He had to swerve around multiple cars and go through a traffic light to avoid causing a wreck. This just happened on 7/31 so it has not ben reported but will be going to the dealership tomorrow on 8/1/2022. We did not notice any messages or warning lights on the dash. This appears to be an issue based on the other NHTSA report number 11398881,11396874,11467669,11465728,11454501 and 11406327

    Source: NHTSA WEB SITE
  • 2015 BUICK REGAL
    - Kansas City, MO

    Drivers side headlight has condensation in it & stopped working. Vehicle hasn’t been involved in any accidents or incidents that would have caused this. Dealer advised of the problem while performing oil change.

    Source: NHTSA WEB SITE
  • 2015 BUICK LACROSSE
    - Clawson , MI

    My wife was driving and went to turn the vehicle and the steering locked up momentarily. She drove directly home a block away and pulled into the garage. When attempting to take the car for service it would not turn in either direction.

    Source: NHTSA WEB SITE
  • 2009 BUICK LUCERNE
    - Spring Hill, TN

    The contact owns a 2009 Buick Lucerne. The contact stated while parked, the vehicle was not able to be started. There was no warning light illuminated. The vehicle was towed to the dealer. The dealer diagnosed a failure with the fuse box. Additionally, the fuel pump relay was melted. The vehicle was currently being repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 71,000. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK RAINIER
    - Long Beach, CA

    During periods of time with ignition switch on, the wipers will loose the ability to both regulate speed and shut off. The wiper cover AC Delco/GM part number 19120931 will fail and loose control of the wipers (fail to shut off while driving). Because you cannot shut off the wipers, the driver's vision is obscured, and the noise from the wipers on the dry glass is very distracting. This will cause drivers attention to shift from focus on driving to manipulating the wiper switch. GM has not ordered a stock or replacement wiper covers from AC Delco, so trying to locate a fix for this problem is very hard. This is a GM design problem and is very expensive to fix. As a minimum GM needs to stock this part. All of these wiper covers will fail eventually, and accidents from this problem will occur.

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - Sanford , FL

    Stability control light keeps coming on the car shut downs in the middle of the road or it won’t start I called Buick they say there is no recall but it shows on the NHTSA site 2012 Buick has a improperly calibrated faulty electric stabilitrack ESC campaign ID Number 11v404000 so I don’t under stand why my car can’t be fixed this very dangerous for me an my kids it they won’t even look at my car

    Source: NHTSA WEB SITE
  • 2017 BUICK REGAL
    - Portland, OR

    The contact owns a 2017 Buick Regal. The contact stated while driving 80 MPH, the brake pedal seized while depressed, preventing the vehicle from immediately stopping. The brake assist warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a brake vacuum pump failure. The dealer informed the contact that the exhaust camshaft needed to be replaced and the computer needed to be reset. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK ENCLAVE
    - Cedarburg , WI

    Stabilitrack continues to cause problems with the car. I was traveling 60 mph and the stabilitrack and check engine light reduce engine power and car is unable to drive over 40 mph. This is a serious concern when on the highway. When this issue is tripped the car shakes and runs roughly. This car continues to have air bag relay or electrical issues even after fixing the seat belt harness which was recalled. This has been repaired by the dealership no less than 3 times and it feels as we are replacing parts which do not fix the issue. Having the car slow and limp home on a highway is dangerous and happens without warning. The dealership dismissed the airbag light and the second look says repair is needed for safety. So frustrating GM.

    Source: NHTSA WEB SITE
  • 2013 BUICK VERANO
    - Milwaukee, WI

    My passenger air bag module is faulty, when an individual is in the car, the module doesn't sense the passenger. So there is no airbag and I was told that it's possible in an accident that the airbag would not go off. I paid $600 to get a diagnostic, from Marvin K and Brown dealership. They reported back to me that the module was at fault. My vehicle is out of warranty. The service airbag notification has been continuously popping up on and off.

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCORE
    - Collinsville, MS

    The car stopped having power steering and went into limp mode while I was turning into a school and then stalled.

    Source: NHTSA WEB SITE