BUICK Complaints

The contact owns a 2012 Buick LaCrosse. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled. The contact was able to restart the vehicle after a while. The contact stated that the service stabili trac warning light was illuminated. The vehicle was towed to the dealer however, the mechanic was unable to duplicate the error code. The vehicle was not repaired. The contact stated that the error occurred several times. The manufacturer was informed of the failure. The failure mileage was 56,000.

My Buick Regal 2013 ( VIN = 2G4GS5EV6D9229705 ) has needed (3) out of the (4) wheel bearings replaced. It only has 55,000 miles. I am not clear whether a wheel bearing is a safety issue, but I believe it could be.

The contact owns a 2012 Buick Lacrosse. The contact stated that while driving approximately 70 MPH, the vehicle stalled on several occasions. The stability trac and check engine warning lights were illuminated. The contact was able to restart the vehicle after several attempts. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The mechanic was unable to retrieve a fault code. The vehicle was taken to an independent mechanic who provided several unknown codes. The manufacturer was contacted but no further assistance was provided. The failure mileage was approximately 56,000. The contact has stated that due to the seriousness of the problems, that they no longer own the vehicle.

Hard to turn steering wheel when braking, parking, and completely stopped. No leaks and fluid is full.

Leased this car at the end of March. When I attempted to install the car seat for my grandson I could not find the LATCH anchors. My sales rep attempted to find them and could not. I finally was told to make a service appointment and the service manager could not find them. He contacted GM and after getting a response from them told me they are an "option" and I could have them order parts 20788228 and 20788229 and install them. I called GM customer service and after several calls from them they signed me up for GM Rewards and told me I could use my Reward points to pay for the parts and installation. The rep also told me that none of these cars have the anchors. This is a safety issue! And it's my understanding that these anchors are a requirement in new cars. My owners manual describes and pictures "lower anchors built into the vehicle," but they are definitely not there. I am now using a booster seat without any tethers which I feel is unsafe. I am complaining not because of the cost of adding the anchors, but because this is a safety issue that no one at GM seems to understand is a legal requirement. I don't blame my dealer - Cappellino Buick, Williamsville, NY but I am surprised at their service department's lack of knowledge in this area. GM told the service manager, Vincent Marino, "it looks like the child restraint plates are sold separately."

The contact owns a 2011 Buick Regal. The contact stated that while driving at approximately 25 MPH, there was a squeaking noise coming from the wheels and the vehicle was driving very loosely. The contact noticed that the lower control arm in the rear of the vehicle was fractured. The contact was a certified mechanic and diagnosed that the rear suspension needed to be replaced. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.

Vehicle has been to GM dealership many times for problems related to reduced engine power, stabilitrack, and traction control issues. Dealer replaced relay switches, problem appeared to be fixed. While driving on a busy road, engine power reduced, stabilitrack, and traction control warnings illuminated. Car reduced speed nearly causing an accident while driving and power steering failed. Police needed to help remove car from roadway. ECM replaced, appeared fixed for awhile. While driving on Highway 54, same warnings illuminated and car slowed itself from 60mph to under 30mph. Numerous complaints can be found about the 2013 Buick Enclave and other years and this problem. I believe it will cause an accident and kill someone one day, if it hasn't already. Class action suit was even filed, and unfortunately dismissed. I'm afraid to drive my car. It is at the dealership AGAIN and we've only owned it since February 2022.

The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield glass had begun to separate from the convertible top headliner. The contact attempted to repair the failure by using epoxy glue, but the failure returned over time. The contact took the vehicle to a dealer where she was provided a quote to replace the top. Upon investigation, the contact discovered a service bulletin Manufacturer Communication Number: 17NA216 which she linked to the failure. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.

We own a 2017 Buick Envision with approximately 42,000 miles on it. While on her way home from work, my wife experienced brake failure that almost caused her to be in an accident. I checked the fluid and the brake fluid level was low. I added fluid and it leaked out as soon as the brake pedal was depressed, which to me points to a failed brake line.

while driving, the check engine light came on, traction assist light and then the car lost power steering. Very scary.