BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2013 BUICK LACROSSE- RIALTO, CA
I was driving and service power steering message came on and all of a sudden my steering wheel got so hard i couldn't even turn my wheel it was so hard to pull over i put my hazard lights on so i could let traffic know im having trouble with my car it happened 3times the first time 2020 second time 2021 and 2022
Source: NHTSA WEB SITE -
2017 BUICK REGAL- Burbank, WA
HID HEADLIGHTS MOISTURE ACCUMULATION INSIDE HOUSING MANUFACTURING DEFECT CAUSE IS EITHER A CRACK IN HEADLIGHT HOUSING OR SEAL COULD CAUSE DAMAGE TO BULBS AND/OR BALLAST/WIRING
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- Milwaukee, WI
The contact owns a 2010 Buick Enclave. The contact stated that after entering the vehicle, there was a knocking noise coming from the vehicle prior to starting the engine. After starting the vehicle, the noise became louder. While operating the vehicle, the check engine warning light remained illuminated and a humming noise was present. The vehicle was taken to the local mechanic who indicated that the transmission gear was faulty. The vehicle was serviced however, the failure persisted. No further information was available. In addition, after refueling the vehicle would not immediately startup. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 BUICK VERANO- Dallas, TX
The contact owns a 2016 Buick Verano. The contact stated that the front driver’s side seat was no longer adjustable. The contact was unable to adjust the height in order to see over the steering wheel. Additionally, while operating the vehicle the check engine warning light remained illuminated; the vehicle failed to properly accelerate. The cause of the failure was not determined. The local dealer was notified but no assistance was provided. The manufacturer was not contacted and notified of the failure. The failure mileage was 77,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- Austin, TX
The contact owned a 2008 Buick Enclave. The contact stated while driving at 20 MPH, a warning message indicating that the vehicle was overheated illuminated. The contact pulled into a nearby parking lot. The contact then opened the hood of the vehicle by engaging the power release button inside of the vehicle. The contact saw black smoke and flames coming out from underneath the hood. The contact immediately exited the vehicle. The contact attempted to extinguish the fire with a fire extinguisher but was unsuccessful. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There were no injuries sustained. The vehicle remained at the scene. The local dealer and the manufacturer were notified of the failure and informed the contact that they could not assist as the VIN was not included in a recall associated with the failure. The contact referenced NHTSA Campaign Number: 10V240000 (Electrical System). The vehicle was not diagnosed or repaired. The failure mileage was approximately 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2008 BUICK LUCERNE- El Paso, TX
The fuel pump relay kept burning out. And caused the fuse box terminal heat damage. Almost started on fire and started smoking. Vehicle stalled out on the freeway and the Dept of Public safety towed my vehicle off the freeway.
Source: NHTSA WEB SITE -
2014 BUICK VERANO- Fairfax, VT
A "Service Side Detection Error" is causing multiple electrical issues in the front dash: prevent defrost and heat from working in the middle of a Vermont winter. This prevents me from seeing where I am going. This has also caused erratic problems with any function/feature on my electric panel, and erratic errors that come and go. There is a VERY HIGH NUMBER of Buick drivers who have had this error with the SAME EXACT issues. The sensors in the back wheel wells are not water proof. They get corroded. Additionally, after the sensors are replace, Buick requires the computer be reprogrammed only through them. non-GM service centers literally cannot reprogram them. I plan to get on each forum to request all drivers with this error file reports with NHTSA. I don't feel enough drivers know that they should/could do this and just end up paying this repair because they are just barely out of warranty, or GM says it is not covered. I also home to start a class-action lawsuit as electric panel issues involving our heating/cooling system fans and defrost, and other random electric problems related to this are vital to a drivers safety.
Source: NHTSA WEB SITE -
2016 BUICK REGAL- Jenison, MI
I was driving down the highway at 75 mph with my kids in the car and the vacuum pump for the brakes went out which caused my brake pedal to seize up and car brakes would not work while in traffic. I was barely able to get off the highway and get the car to stop. This issue with the pump failing also put debris into the motor and caused motor failure. There was no warning lights on the dash and car was running normal and then all the sudden no brakes out of nowhere. Car is now in a mechanic garage to be fixed. This issue put not only my life and my childrens lives in GREAT danger but also the drivers around me. GM currently has a massive recall for this same issue on other models but my Buick regal is not on the list.
Source: NHTSA WEB SITE -
2019 BUICK ENCORE- Mentor, OH
This auto has 34,000 on it. The problem is sudden acceleration. This would be the third time this happen for this auto. If there are any questions that you might have my email address is [XXX]. Best Regards! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2018 BUICK ENCORE- ABSECON, NJ
Currently my vehicle has issue with dash board and instrument panel getting hot to the touch after driving for approximatly an hour also causing an odor. The heater/ac stays on continuesly never turns off and the heating up issue exists with either temperature.
Source: NHTSA WEB SITE