BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 BUICK REGAL- Halethorpe, MD
My car continues to run on battery. I’ve had the battery and alternator replaced
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- Roseville, CA
The contact owns a 2008 Buick Enclave. The contact stated while driving 3-5 MPH and making a turn, the vehicle lost power steering functionality. There was no warning light illuminated. The contact's husband was able to continue driving the vehicle however, extra effort was needed to steer the vehicle. The contact stated that the failure had been recurring while driving. The contact stated that upon depressing the accelerator pedal the vehicle regained power steering functionality. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 125,637.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1996 BUICK CENTURY- Ogden, UT
I went to turn my wheel and it wouldn't turn left then the rack and pinion broke the wheel just turns 360 to the left but no movement in turning lost all steering
Source: NHTSA WEB SITE -
2017 BUICK ENCORE- Greenup, IL
Vehicle has been in and out of shop since Feb 2022 for 'limp mode' disabled due to faulty booster or something. Vehicles leave driver stranded unable to accelerate or maneuver vehicle to avoid a collision. I'm told this is a well known problem for both this vehicle and the chevy cruze although no recalls are out for this huge safety issue. Somebody is seriously going to get injured if driver is unable to move car to safety when it just dies on the highway or road. All documentation is available for the excessive repairs that don't resolve the issue the correction only last from 24 hours to 2 weeks before the light comes on again and car dies.
Source: NHTSA WEB SITE -
2017 BUICK ENCORE- Greenup, IL
The contact owns a 2017 Buick Encore. The contact stated while his daughter was driving at various speeds, the check engine warning light illuminated and the vehicle stalled inadvertently. The contact's daughter was unable to restart the vehicle. The vehicle was towed to an independent mechanic on three separate occasions where the turbo charger, the under-boost sensor, and spark plugs were replaced. However, the failure recurred several days after the repair. The contact stated that the failure had been recurring predominantly while driving 70-80 MPH. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000. THE CONSUMER STATED THE DEALERSHIP WAS NOTIFIED AND ADVISED THE AFTER MARKET TURBO WAS THE CAUSE OF THE FAILURE. AFTER THE TURBO WAS REPLACED, THE CATLYTIC CONVERTOR BECAME AN ISSUE. THE CONSUMER STATED THERE WAS A NEW DRAGGING NOISE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2006 BUICK TERRAZA- Springfield, MO
The contact owns a 2006 Buick Terraza. The contact stated that the antitheft alarm engaged inadvertently, causing the vehicle to shutoff while driving. The START/STOP Disabled message was displayed. The vehicle was taken to the dealer where it was diagnosed that a steering wiring cable might be detached. The vehicle was repaired; however, the failure reoccurred twice while driving. The vehicle was towed to the dealer where unknown repairs were completed. The contact also stated that the electronic stability control and the traction control warning lights had illuminated while driving. Additionally, the contact stated that the rear driver's side door handle was fractured. The contact also stated that the rear passenger's side sliding door handle was fractured and she noticed that the sliding door wiring cable had detached, causing the door lock chime to engage while driving as the door would no longer close completely. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 149,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 BUICK ENCORE- Charlotte, NC
The contact owns a 2020 Buick Encore. The contact stated while driving approximately 20 MPH, the "Trunk Open" light was illuminated and the trunk raised up. The contact drove the vehicle to her residence and attempted to close the trunk. The contact had to push the trunk release button several times for the trunk to lock securely. The contact had taken not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 29,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 BUICK LACROSSE- New Brighton, MN
When braking from 50 mph or 40 mph coming to a stop my car jerks and it’s very hard to stop it uncomfortable hesitation, Jerk, or lurch. Almost caused accident twice where I couldn’t stop the vehicle this is very unsafe for me and my family also transmission downshifts and up shifts are really hard in this vehicle
Source: NHTSA WEB SITE -
2012 BUICK LACROSSE- Louisville, KY
Hello I have a 2012 Buick lacrosse, when I first bought the vehicle I notice that the service stability track light would come on and immediately after would follow that my motors speed had been reduced. After learning all of this about the vehicle I searched if there was any recalls concerning this matter and in fact found that 2012 Buick lacrosse did have a recall for the service stability track but when I made the call for my vehicle I was told that my car wasn't part of that recall. I'm now dealing with this problem and to the best of my knowledge and research, I found out as well that if the service stability track was to start acting up it could cause my vehicle to come to a stop and could very much so cause a horrific accident. So I'm asking if you could please take it in consideration to make it to where all of the 2012 Buick lacrosse 3.6L should have the recall for the service stability track. Thank you for your time and hope that you make the better judgement call to bring this to light and make it to where all 2012 Buick lacrosse owners are able to get this situation fixed or brought to there attention before a problem or accident. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2000 BUICK LESABRE- Loves Park, IL
I started my car in the morning, per my usual routine. After a few seconds, I heard a very loud bang and the car stalled. A few seconds later, there was a large amount of smoke coming from under the hood. I opened the hood to see a large fire had started. My son, who heard the loud bang, came outside and saw the flames from under the hood. He ran into the house, grabbed a fire extinguisher, and attempted to put out the fire. He got the fire out but it was difficult. I had the car looked at by a mechanic and told me that the intake manifold had literally exploded. He has stated that he has never seen anything like this. It appears that the exploding manifold ruptured a fuel line. He told me there was a recall on this vehicle relating to a rupturing manifold and leaking fuel but that my vehicle had already had the recall performed. He thought that the new parts may be defective which is why I am reporting this incident.
Source: NHTSA WEB SITE