BUICK Complaints

In attempt to change a flat tire (front passenger side), I loosened the 5 lug nuts (1/4-turn), raised the vehicle (Buick Regal Sportback) and the jack collapsed to one side at the hinge points at both ends of the threaded shaft as I was about to remove the 5th lug nut. Note the slotted connections at the hinge/pivot points (see attached photo).

The climate control systems have stopped working. The temperature is locked to the last set temperature and blower zone (blowing lightly on feet only). It is available for inspection upon request. This is a significant safety issue as the climate control panel will not power on, affecting defrost for all windows. This is especially dangerous in Michigan during the winter months due to the need for defrost during spontaneous/lake effect snow. No defrost can cause significant visibility issues, which put the safety of the driver, passengers and others at risk. This malfunction also creates a safety issue because the vehicle is unable to be heated up properly when temperatures drop. This problem has not been reproduced or confirmed by an independent service center, nor has it been inspected by anyone. There were no warning lamps. My son (Ralph) has been helping me with this issue.

The Body Control Module went out. I had it replaced. I do not know how long my back running light were out. I had brake and tag lights. There were no warning messages.

The contact owns a 2015 Buick Encore. The contact stated that while starting the vehicle, the power steering assist warning light illuminated and the steering wheel was locked. Additionally, a burning odor was detected, and the tachometer was inoperable while driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 71,000.

Drivers airbag light stays on - immobilisation light stays on, car won't start. Both of these issues were addressed by TSB and complaints

antilock brake system-the round magnetic sensor that is attached to the wheel bearing hub-had both back ones have parts of the magnet ring break off and one front one completely fall off. this causes loss of antilock brake system. this happened within the last two years.

The contact owns a 2012 Buick Regal. The contact stated that the driver’s side headlight assembly developed condensation inside causing the light bulb to blow out. The contact indicated that the entire headlight assembly needed to be replaced to fix the failure. The vehicle was not yet repaired. The manufacturer and the local dealer were notified of the failure, but no assistance was offered. The failure mileage was 78,000.

The contact owns a 2005 Buick Terraza. The contact stated while driving 20 MPH, while making a left turn, the vehicle loss motive power and jerked before stalling. The electronic stability warning light illuminated. The vehicle was restarted and operated as designed. The contact stated that the failure was intermittent. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the steering angle sensor needed to be replaced. The vehicle was repaired however, the failure recurred. The contact called a local dealer and was informed that the failure was related to the transmission however, the vehicle was not taken to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 151,000.

The car stalls in traffic and the air conditioning will stop working and remote start doesn't work although I have paid for it to be fixed. You can just be driving along the car will stop and not start. It has stalled 6 times in mid traffic putting my life and my children's life in danger we almost was hit by other cars on the highway because the car stopped suddenly. I had the car towed to the Shortline Buick GMC 1301 S Havana St. Aurora, CO. 80012 because of this and they charged me $1000 and only change filters did not fix the car or the remote start. This on or around October 13, 2020.

Water leaking into both front headlights results in dimming of headlights making it hard to see during nighttime driving and a real concern that the HID ballast wiring will short out causing complete loss of headlight operational function. There are many reports online of customers complaining that their HID headlights blew out due to water leakage and they were unable to see properly during nighttime driving. This is huge safety issue. Dealer Confirmed fault with both front headlight assemblies and verified significant water leakage into headlight assemblies. Customer called GM customer service where issue was escalated to senior advisor. Senior advisor was unable to offer any cost assistance to customer despite significant safety concerns, due to vehicle age of 5 years and 2 months. Total cost approximately $2300.