BUICK Complaints

The contact owns a 2013 Buick Lacrosse. The contact stated while driving 60 MPH, the brake pedal was depressed, and she heard an abnormal sound coming from the vehicle. The check engine warning light illuminated. The contact continued to drive to her destination. The vehicle was taken to the dealer who diagnosed that the generator control module had failed and needed to be replaced. The contact stated that the failure had been reoccurring while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 150,000.

2013 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO UNPREDICTABLE POWER OUTAGE. THE CONSUMER STATED WHEN THE POWER WENT OUT THE KEYS WOULD GET STUCK IN THE IGNITION. WHEN THIS WOULD OCCUR THE CONSUMER WOULD REMOVE THE BATTERY CABLES FROM THE NEGATICE AND POSITIVE. THE CONSUMER THEN PUT THE NEGATIVE BACK IN THE BATTERY AND TAP THE POSTIVE CAUSING A SPARK TO RESET THE POWER.

The contact owns a 2006 Buick Lacrosse. The contact stated that while driving the headlights became inoperable. There were no warning lights illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 15V519000 (Exterior Lighting). The failure mileage was approximately 130,000.

Loss of power steering when brakes applied. This is dangerous to make turns and park the vehicle. Buick has already issued at least one NHTSA service bulletin regarding this issue, in which the power steering pump failure causes intermittent drops of hydraulic pressure that will cause reduced or loss of steering assist

2007 BUICK LACROSSE. CONSUMER IS SEEKING A REIMBURSEMENT FOR DEFECTIVE GOODYEAR TIRES PURCHASED FOR VEHICLE. THE CONSUMER STATED GOOD YEAR TIRES WERE PURCHASED UNDER THE IMPRESSION THAT THEY WERE NEW. UNITED TIRE OF DOWNINGTOWN INFORMED THE CONSUMER THE TIRED WOULD NOT PASS STATE INSPECTION AS THEY WERE DRY-ROTTED AND CRACKED. THE CONSUMER BELIEVED THE TIRES TO BE 2-3 YEARS OLD UPON PURCHASE. THE CONSUMER STATED THE TIRES WERE WORN AFTER 29,504 MILES WHEN THEY SHOULD HAVE HAD A LIFE SPAN OF 65,000 MILES. THE CONSUMER REQUESTED TO BE REIMBURSED FOR 54.6% OF THE PURCHASE PRICE COST.

In spite of multiple wheel alignments, where all of the wheels are in alignment with each other, this car still pulls sharply to the right. It is noted amongst internet discussion groups that General Motors/Buick has a common problem with a steering sensor/computer interface that causes this steering problem. I have contacted dealerships, along with Buick's California "response team" with no solution. Everybody I've spoken to so far appears to be clueless about this problem which I suspect is not a truthful response from them. The pulling has been going on for approximately 10 years, but my father (the original owner of this car) was already elderly at the time and had difficulty talking with people on the phone because of hearing loss. He let this fester. This is a serious issue because of the consistent pulling that could lead to lane drifting and cause an accident.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The windshield wipers stop and or turn on intermittently. They have stopped in the middle of a rainstorm on more than one occasion and they have turned on while just driving normally without any of the controls being touched. 2. How was your safety or the safety of others put at risk? My safety is put at risk anytime I am driving my vehicle in the rain (it rains heavily and a lot where I live). My visibility has been suddenly reduced to zero during highway travel requiring me to put on my hazard lights and attempt to pull off to the side of the road if I dare to try crossing lanes without being able to see. 3. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? On Friday 24 Sep 2021 the car will be inspected by a certified Buick mechanic. 4. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or any other symptoms present, however, the audio on the right side of the car has stopped working but I am not sure if they issues are related.

air recirculation button stays open 20% all times with the air recirculation button always no Engineering has the car vents always open 20% form factory specifications. Hello good evening from Miami my name is [XXX] I enjoy my 2017 Buick Regal GS love my car but I've been back and forth with the service department at both the main Buick dealer about outside smells coming inside the car at all times especially when there's any car in front of my vehicle all smells comes into the car A/C system even when it shut off and the air recirculation button always no. My main concern I Am getting all type of smells from the outside especially for fumes from other vehicle, diesel, toxic, nature. the smells of fumes hit my face so bad that gets me lightheaded while I'm driving the vehicle also my passengers complains several times about the smells. I got the car back today from Lorenzo Buick dealer in Miami the service advisor a notify me that there's nothing they can do that Engineering has the car vents always open 20% form factory specifications. The service advisor told me to find somewhere else to get the car computer reprogrammed to keep it always shut. My complaint is that I would like to have the car air recirculation button always shut close 100% not 20% for safety reasons for my health and allergy outside smells there should be a recall to get this matter fixed.       INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2011 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Drivers side lightbulb has been changed multiple times. Noticeable condensation in light itself. Driving at night and lights went out completely. Had to drive with only fog lights on. Issue happens sporadically and without warning so it is hard to address.