BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 BUICK LUCERNE
    - Pulaski, TN

    I have a 2006 buick lucerne that loses power randomly as I'm driving whether its pulling outbjnto traffic, which could cause injuries possibly even death, or maintain a certain speed for any amount of time , it just randomly loses power and wont go for however long until it starts to accelerate again . Also if I'm at a red light or stopped waiting to pull out somewhere , although I have my foot on the break, my car begins to accelerate and almost pulling me out into traffic. I have a service engine light and the code reads h02s heating control circuit sensor but I've yet to have it inspected because there isn't a recall for my car on that problem even though I've heard and read many complaints with the same or similar issues

    Source: NHTSA WEB SITE
  • 2003 BUICK RENDEZVOUS
    - Bismarck, IL

    I purchased this vehicle in 2013, and a few years later, I began smelling gas. After doing my due diligence, I found out that there is a recall for this issue, because the check inlet valve at the top of the tank where the filler neck connects to the tank is cracked. Great, NO, only CERTAIN Rendezvous were covered, and even though mine has the exact same issue, they refuse to cover it and replace the tank. Well, apparently, there were SO MANY complaints by other Rendezvous owners that were also not "included" in the recall, the recall was expanded to ALL Rendezvous', BUT with the stipulation that it had to have less than 150,000 miles on it, which by THAT TIME, my car WAS over that mileage. So now I'm still driving with gas leaking out of my car, A KNOWN AND ADMITTEDLY UNSAFE DEFECT, because just to purchase that gas tank is over $1,000, not including the labor to drop the tank and replace it, approximately 3-4 hours labor. My disability check cannot afford that, so I have been FORCED to continue driving an unsafe car because they are refusing to repair THEIR DEFECT. And I'm not the only one. I've seen NUMEROUS videos of mechanic's shops BEGGING GM to cover this. And I take my grandchildren to school in this car. At least if the car does blow up one day because they wont' fix THEIR OWN SAFETY issue, I'll have ONE more record of trying to get it fixed and the request being ignored. I'm putting all this information in a file that will go to my daughter and attorney, as well as anyone else's attorney that is injured or killed because of not being repaired. All I was is to drive a car with gas not leaking out of my tank as I drive. I cover ALL the other repairs that it needs. I don't think this is too much to ask, especially since it won't cost the dealership anywhere near $1500 to fix, and any price would be far less than it will cost GM in a wrongful death suit.

    Source: NHTSA WEB SITE
  • 2018 BUICK ENCORE
    - Union City, OH

    The contact owns a 2018 Buick Encore. The contact stated while driving at various speeds, the check engine warning light would illuminate as the average miles per gallon decreased. The vehicle was taken to the dealer who stated that the clamps for the turbo hoses were loose. The clamps and hoses were realigned and tightened. The contact stated that the failure recurred 2 months later. The vehicle was taken back to the dealer and the same diagnosis along with a red thread failure. The clamps were realigned and tightened again. The contact stated that the air filter hose was also loose. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK LACROSSE
    - Excelsior Springs, MO

    The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact then received a second recall notice which stated that parts were now available. The dealer was contacted, and the contact was informed that the parts remained unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK LACROSSE
    - Country Club Hills, IL

    The contact owns a 2013 Buick LaCrosse. The contact received a recall notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 BUICK ENCLAVE
    - Moody, AL

    Child became entrapped in 3rd row seatbelt, seatbelt was unable to be released from locked position and it wrapped so tight around the child his airway was cut off, it wouldn’t come from around him, and had to be cut off.

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - Baldwinsville, NY

    The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact then received a second notice that stated that parts were now available. The dealer had been notified about the recall; however, the contact was informed that the parts were still not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK LACROSSE
    - Clearfield, PA

    The contact owns a 2013 Buick Lacrosse. The contact received a notification for NHTSA Campaign Number: 20V764000 (Suspension) and the notification stated that parts were available. The dealer was then contacted about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK LACROSSE
    - Cleveland, MS

    The contact owns a 2013 Buick Lacrosse. The contact stated while driving 60 MPH, the brake pedal was depressed, and she heard an abnormal sound coming from the vehicle. The check engine warning light illuminated. The contact continued to drive to her destination. The vehicle was taken to the dealer who diagnosed that the generator control module had failed and needed to be replaced. The contact stated that the failure had been reoccurring while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK LACROSSE
    - DEKALB, IL

    2013 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO UNPREDICTABLE POWER OUTAGE. THE CONSUMER STATED WHEN THE POWER WENT OUT THE KEYS WOULD GET STUCK IN THE IGNITION. WHEN THIS WOULD OCCUR THE CONSUMER WOULD REMOVE THE BATTERY CABLES FROM THE NEGATICE AND POSITIVE. THE CONSUMER THEN PUT THE NEGATIVE BACK IN THE BATTERY AND TAP THE POSTIVE CAUSING A SPARK TO RESET THE POWER.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE