BUICK Complaints

The contact owns a 2013 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Buick Encore GX. The contact stated that while at a stop sign, the RPM was fluctuating from 0 to 3,000 RPM. The contact stated that the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The contact mentioned the failure recurred multiple times with the vehicle being unable to be restarted. The vehicle was taken to the dealer where it was diagnosed that the emergency jack needed to be repaired under recall. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer for a second time however, the failure was undetermined. After the third failure, the vehicle was diagnosed with an unknown software needing to be reprogrammed. The vehicle was diagnosed a fourth time and the contact was informed that the engine may not be receiving gasoline and needed to be repaired. The vehicle was repaired each time however, the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.

Driving under 40mph on two-lane road next to the lake. We heard a noise and thought we blew a tire. My husband tried to get the car under control and avoid going into the lake. The driver-side rear tire was not flat but was very "crooked". Vehicle was not driveable. Tow truck towed to dealership. Police and tow truck driver inspected the vehicle. No warnings. Upon receipt of recall notice, we brought vehicle to dealer on 8/27/2021 for service of the toe link. The service was not done because the part was not available and there was no status on when the part would be available. We are without a car. Stuck with a rental car and tow truck bill.

I WAS INVOLVED IN A HEAD-ON COLLISION ON THE FRWY GOING 63MILS PER HR. MY CAR IS A TOTAL LOSS. THIS CAR HAS 6 AIRBAGS "STANDARD SAFETY FEATURES"WHICH NONE OF THE 6 AIRBAGS DEPLOYED. I THINK THEY ALL ARE DEFECT AIRBAGS.

February 2021 Electronic parking brake activated while vehicle moving without being activated. Vehicle slid to a stop. This is a major safety issue for both the driver and other vehicles on the road as the vehicle is braking on its own and locking the rear wheels. Service parking brake light illuminated. Vehicle was brought to Jim Curley Buick GMC in Lakewood, Nj. Parking brake module was replaced at customer cost. October 2021 Same issue reoccurred. Vehicle was brought again to Jim Curley. Dealer replaced parking brake module again. Issue reoccurred while in dealer possession. Dealer is now replacing all rear calipers, rotors, and pads at customer cost. Vehicle is a major safety risk as this issue causes the vehicle to unexpectedly brake and lock the rear wheels causing the driver to lose control.

The contact owns a 2013 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The right side power mirror changes position by itself, it only seems to occur when starting vehicle. It will change even if the correct position is entered into the memory. It happens numerous times in a day or not at all. And I took it in for service, the dealer said there is nothing wrong, we cannot duplicate the issue. So they could not fix it.

While driving home from work, my car, lost power a few times. Though, the maintenance malfunction light did come on, it was while the issue was occurring. I mention this because, in the car’s manual, it states that the light will come on BEFORE the malfunction takes place. I finally made it home, however, the car did continue to lose power while driving. The next morning I took the car to my mechanic, who experienced the same issues, then did a diagnostic test and found these results: P0011; CAM Position; RCTISATOR BNK 1; TIMING OVER ADVANCE. Today while reading over all of the complaints, it is evident that this is a SERIOUS ISSUE! This malfunction is extremely dangerous and can prove to be fatal, due to losing driving power/car cutting off while driving. I am surprised that this potentially fatal malfunction is not considered to be a recall. PLEASE DO WHAT IS RIGHT AND SET A RECALL ???? I also saw someone’s post that stated, there was a Recall and Free replacement on cars with the letters PP within the VIN#, we’re NOT BE SOLD or Leased in the US due to a Federation Violation and Restricted code. Somehow, I was sold one of these UNSAFE and BANNED vehicles. How do those who fall into that same category rectify this problem? Thank You for your help.

PASSENGER RESTRAINT SYSTEM FAILED, COST $600 REPAIRED, WITH ONLY 56,500 MILES, IT GAVE A CODE OF b0022, AND A SERVICE BULLETIN DTC B0022, SAFETY ISSUE WITH THIS CODE B0022 THE SEATBELT AND AIR BAGS WILL NOT WORK IN EVENT OF A COLLISION, YES BY A INDEPENDENT SERVICE CENTER, SERVICED AIR BAGS MESSAGES AND RED SEATBELT WITH AIR BAG LIGHT ON. THIS SHOULD ME A RECALL DIE TO GM KNOWS THAT THEIR IS A DEFECT.

The contact owns a 2010 Buick Lacrosse The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.