BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 BUICK REGAL
    - BANGOR, PA

    The contact owns a 2012 Buick Regal. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - Gooding, ID

    While the vehicle was driving, there was a loss of power, at that moment sparks was seen emanating from under the hood, then the vehicle completely stopped running. Once pulled over smoke was bellowing out from the hood and subsequently ignited into flames. Fire department was dispatched and fire was extinguished. The vehicle was towed away and is still at the tow yard. The tow operator, based on visual inspection stated the fire did start in the engine compartment and spread to the fire wall, totaling the vehicle.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - Moncks Corner, SC

    The contact owns a 2011 Buick Regal. The contact stated that after a rainstorm, moisture entered the driver’s side headlight housing causing the bulb to blow. The contact discovered NHTSA Campaign Number: 12V484000 (Exterior Lighting) which he linked to the failure however, the Vin was not included. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 BUICK ENCLAVE
    - Houston, TX

    The contact owns a 2019 Buick Enclave. The contact stated while driving downhill, he shifted to a lower gear and was depressing on the brake pedal however, the vehicle inadvertently accelerated. The contact also stated that the RPM was very high. The contact stated no warning light was illuminated. The contact stated he continued driving but had to stop 5 times to allow the vehicle to cool down. The contact took the vehicle to the local dealer. The mechanic found no failure with the vehicle. The contact stated that the failure persisted. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000. Contact was on top of Pikes Peak in Colorado. The fast idle has the engine revved to high so that when foot was off the brake on a 5-8% slope the car accelerates to 6500RPM with in 250 feet taking the car to 30MPH in low gear. Consumer had to push on the brakes constantly, all the way down the mountain which caused the brakes to severely overheat. Park ranger measured the temperature of the brakes at 375 degrees F it was after consumer had stopped to allow them to cool 3 times in about 4 miles. The car will idle at 950RPM stopped and will lurch forward when foot was off the brake. Driving on the highway speeds its fine but not on switchback mountain roads.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK VERANO
    - Geneva, OH

    The Service Side Detection System (SSDS) maintenance light appears on my dashboard and remains unless I cancel it out by pressing the menu button on the turning signal. Both sides of the vehicle cannot accurately detect when vehicles are approaching and passing…the SSDS indicator lights in the side mirrors come on and off randomly. Currently, my left mirror indicator light remains lit even when the vehicle is turned off. The problem started with my fan…it stopped blowing air. I made a stop and when I restarted my vehicle the fan started again. This problem started about 6-8 months ago. Now…it is getting worst…I am getting errors on all my systems when I start my car. Yesterday, I couldn’t turn my car off…finally when I did, I couldn’t start it. I was not able to engage the brake pedal and couldn’t turn over the vehicle. I remote started the vehicle; however, when I tried to actually start the vehicle by pressing the Engine start button it would not turn to green…now, unable to turn over the car completely and again unable to turn off the car I utilized the remote to shut the engine off. This morning, engine turned on and only the SSDS light came on and Theft Detection…fan blower going off and on randomly. A recall is needed.

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - rantoul, IL

    The contact owns a 2011 Buick LaCrosse. The contact received a recall notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK ENCLAVE
    - Mckinney, TX

    The Buick did a hard turn to the left, without any action of the driver, and went into an uncontrollable counterclockwise spin and hit the concrete divider. Prior to the accident the Buick was traveling in the right south bound lane of US 75 with the traffic flow. There was a light rain and no one was changing lanes or speeding. No other vehicle skidded or went out of control. The cause of the accident was not the weather or driver error. Possible causes for the accident are: faulty steering system, faulty antiskid system, or a computer glitch. The dealer would not talk to us. The Buick has not been inspected. No one will inspect it.

    Source: NHTSA WEB SITE
  • 2010 BUICK LACROSSE
    - Manteca, CA

    I was driving on the 99 freeway when my car turned completely off! I could have been killed!!!!! The check engine light came on and service stabilitrak was on the screen. Then it would not start. There was no warning at all. I got it fixed (so I thought by one mechanic) and it happened again. So I took it to the Buick dealer and they fixed it(so I thought) and it happened again. It is now at the Buick dealership and they told me it is the control module on the computer and quoted me 996 dollars!!!! I looked up online and found that other people have had the same problem with their 2010 Buick Lacrosse. Seems to be a manufacturers defect and needs to be reported and recalled.

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - Dimmitt, TX

    A message popped up on my dash that said service charging system right before it died and I haven't been able to get it running since cause the 12v battery keeps draining and when I charge the battery separately then reinstall it and start the vehicle I can smell something burning from an unknown place

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - Mooreville, MS

    I noticed today as I was stopped at a red light with my foot on brake the vehicle was kinda jumping like it was trying to go while foot was on brake. I drove a little further and the service stabilitrak light came on followed by the reduced engine power. The car proceeded to die in the middle of a busy street. After a few minutes it did restart and I was able to get it home. This seems to be a common problem with 2011 buick lacrosse. Ihave seen several complaints about this same issue.

    Source: NHTSA WEB SITE