BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BUICK ENCLAVE- Topeka, KS
While driving at highway speeds, with cruise control set the vehicle started to violently shake almost causing me to lose control of the vehicle. After having the vehicle inspected I was informed that the transmission is known to have an issue with the 3rd and 5th clutch pack causing the vehicle to shake when they are trying to engage. This is no lights on the dash and no other warning signs of said issue. I have an appointment to have the issue resolved which entails to have the transmission either rebuild or replaced.
Source: NHTSA WEB SITE -
2016 BUICK REGAL- South easton, MA
I was driving and all of a sudden my power steering light came on telling me to drive with care. The wheel tightened up within seconds my abs lights on, no all wheel drive, stabilize for tracation went off. All safety equipment went hairwired. We looked up the part and found out that there was a recall on the steering power prior however everyone is telling us not for our car. I only had it for less than 3 years. The car was manufactured in Sept of 2015 which was part of the recall but they said it wasn't the style car. I had to have it towed back home. This seems like a serious problem for this vehicle and GM should fix this problem before someone gets hurt or worse.
Source: NHTSA WEB SITE -
2012 BUICK LACROSSE- Cortlandville, NY
The contact owns a 2012 Buick Lacrosse. The contact received a notification for NHTSA Campaign Number: 20V764000 (SUSPENSION) however, the part to do the recall repair was not yet available. The contact stated while driving 40 mph, the vehicle began to drift from side to side with check engine warning light illuminated on the instrument panel. The dealer had been notified about the failure and confirmed that parts for the recall repair were not yet available. The manufacturer had also been notified of the failure but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was 104,772. Vin tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 BUICK ENCLAVE- St. Joseph, MO
Brakes started grinding at 300 miles. I have filed a complaint with dealership who did record it and advised that it was a known issue that GM is working to resolve. I now have approximately 2000 miles on the car and it continues to sound and feel like my brakes are grinding every time I apply the brakes. Occasionally, when I apply the brakes and they are making the grinding feeling - it feels as if the vehicle is not wanting to slow down and I need to apply more pressure to my brakes. This definitely would be a safety issue to the driver as well as others that are on the road.
Source: NHTSA WEB SITE -
2011 BUICK REGAL- Madisonheights, VA
The engine shuts off when I slow down to make a left turn,this has happened twice. It does start again. I am afraid to drive it know.
Source: NHTSA WEB SITE -
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2011 BUICK LACROSSE- CINCINNATTI, OH
The contact owns a 2011 Buick LaCrosse. The contact received notification of NHTSA campaign number 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Vin tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 BUICK ENCLAVE- Modesto , CA
While on free way transmission stopped functioning properly after exit unable to move vehicles in gear. Dealer said it was a computer programming issue. Another instance 9 months later care emergency break would not dis engage even after shutting vehicle off and restarting several times that transmission would stop shifting soon received messages dealer said it was a computer programming error .
Source: NHTSA WEB SITE -
2019 BUICK ENCORE- Burnham, IL
The contact owns a 2019 Buick Encore. The contact stated while driving at various speeds, the vehicle loss motive power and stalled with the check engine warning light illuminated. The contact also stated that the vehicle failed to start-up after several attempts with the check engine warning light illuminated. The vehicle driven and towed to several different dealers however, the mechanic was unable to determine the cause of the failure. The engine was replaced however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 20V668000 (Power Train) which he linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 60. Consumer stated vehicle was in an accident and could not engage the brakes at the time.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK LUCERNE- Cleveland, OH
I keep fixing this car for the last 11 months , and still can not drive it after $5,000 in repairs, the car stops in the middle of the intersection , on the freeway several times. I went to different mechanics, the dealership to, they keep fixing it, charging me, but the car is still not fixed. I'm afraid to drive it because I don't wanna lose my life and to jeopardize another's people lives.The car just stops while I'm driving.
Source: NHTSA WEB SITE -
2011 BUICK REGAL- Sarasota, FL
The vehicle exhibited what appeared to be sticking brakes after driving in extreme heat and humidity in Southwest Florida. I have taken the vehicle to Family Auto Service Cenber, 4570 Samuel St., Sarasota, FL 34233, Phone: (941) 925-4889. I was advised by Ray, the owner, that the brake pedal assembly was in danger of becoming unttached thereby making braking impossible and an obvious safety hazard. He stated that it was covered in TSB 5692D. Total loss of the abilibty to stop the car is possible with this defect.
Source: NHTSA WEB SITE