BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 BUICK REGAL- Mount Vernon, WA
Front headlamp burned out due to moisture in the assembly. There is an issue with the ballast in the headlamp assembly for the turbo model. The seal may be faulty due to the headlamp shorting out except for the daytime running lights. I realized that it had malfunctioned and there was moisture in the assembly itself. My repair shop quoted $1500.00 for the repair/replacement as the whole assebly needs to be replaced. This is definitely a safety hazard and a common one for this make and model. This should be a recall due to the faulty headlamp assembly.
Source: NHTSA WEB SITE -
2011 BUICK REGAL- Mount Vernon, WA
ISSUE: BRAKE PEDAL WILL STIFFEN AND SLOW THE CAR DOWN. THE STEERING WHEEL COLUMN WILL VIOLENTLY SHAKE, AS IF THE CALIPERS ARE STUCK. ONCE PARKED, WHEELS ARE HOT AND OMITS A BURNING SMELL. NARRATIVE: After the car is sitting in the sun, while driving in slow traffic the car is running rough, steering wheel starts shaking back and forth, the brakes start making noise when you stop. When accelerated there is grinding noise and dash light comes on. I pulled to the side of the road and turned off the car for five minutes, I start the car and it runs as normal. This was happening for a few weeks. I had the brakes replaced on 05/19/21 (I paid $737.66 for the brake job). I drove the car for a couple of weeks and brakes seized. I had to have the car towed back to shop (costing me $135.63) and the shop quoted brake pedal replacement. At that point I took the car to the Everett, WA, Clyde Revord Buick Dealership and they replaced the modular for the brake (part # 22997391) and it was expenive because it required removing the dash board and a lot of labor time (costing me another $1347.31). I feel this is a safety hazaard as my brakes could have seized or a fire could have broke out while I was driving on the freeway. Fortunately, the brakes seized in a parking lot. I did some research on this topic and see that it is a common flaw for this make and model and should be covered by the manufacturer as a recall before someone gets killed.
Source: NHTSA WEB SITE -
2013 BUICK VERANO- Kirksville, MO
Check airbag warning light comes on, when someone is in passenger seat. Air bag light is off. When the passenger seat is empty the air bag light is on and the fasten seatbelt light flashes and chimes. I feel this is a safety issue and should be addressed.
Source: NHTSA WEB SITE -
2012 BUICK ENCLAVE- McDonough, GA
The contact owns a 2012 Buick Enclave. The contact stated while driving 65 mph, the engine started shaking with the check engine warning light illuminated. The contact stated when he disengaged the accelerator pedal and depressed it again, the engine stopped shaking. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure however, the check engine light was reset. The contact stated that the failure had been reoccurring from the original date of purchase. The vehicle was taken to an independent mechanic several times. The contact stated that the catalytic converter, alternator, battery, fuel pump and fuel pressure sensors were replaced however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 158,000.
Source: NHTSA WEB SITE -
2013 BUICK LACROSSE- SUFFOLK, VA
The contact owns a 2013 Buick Lacrosse. The contact received notification of NHTSA campaign number 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was not confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2004 BUICK LESABRE- Chesapeake, VA
The contact owns a 2004 Buick LeSabre. The contact stated while driving 35 mph and depressing on the brake pedal, the brake pedal went straight to the floor and the vehicle gradually decreased in speed to a stop. There was an unknown warning light illuminated. The contact continued driving to his residence. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake lines were leaking brake fluid. The independent mechanic repaired the vehicle however, the failure reoccurred. The vehicle was taken back to the same independent mechanic and three additional brake lines were replaced. The vehicle was repaired however, the contact was concerned that after inspecting the vehicle himself, he became aware that one of the brake lines was rusted which might cause the failure to recur. The manufacturer was not made aware of the failure. The failure mileage approximately was 116,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 BUICK ENCORE- Fresno, CA
The contact owns a 2017 Buick Encore. The contact stated while reversing, the brake assist warning light illuminated, and the brake pedal was depressed but failed to respond. After the warning light disappeared, the brake started to respond. The vehicle was taken to the dealer for diagnosis however, the warning light was no longer illuminated. The vehicle was not repaired. The contact stated the failure persisted since the vehicle was purchased. The vehicle was taken back to the dealer however, the mechanic was still unable to diagnose the vehicle with the warning light illuminated. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The vehicle was not repaired. The approximate failure mileage was 70,000.
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- Okmulgee, OK
My toddler is able to easily with one hand unbuckle the car seat. At the time I thought maybe my toddler was the only one but I have three other friends experiencing the same problem. Graco told us to just tell them not to unbuckle it or to have an adult sit back there with them. I believe that Graco should start making buckles that aren't so easily undone by a small toddler.
Source: NHTSA WEB SITE -
2013 BUICK REGAL- bismarck, ND
CONDENSATION IN DRIVER SIDE HEADLIGHT NOW HEADLIGHT WILL NOT WORK BOUGHT A NEW 112.00 BULD AND STILL DOESNT WORK. LOOKED ISSUE UP ON INTERNET AND FOUND HUNDREDS OF COMPLAINTS
Source: NHTSA WEB SITE -
2012 BUICK REGAL- Bloomfield , IA
No warning and approximately 80,000 miles -the timing needs replaced. Mechanics state this is common with this model and they recommend a new engine replace the original engine. This car has under 100,000 miles on it. The cost of the repair is out of my means. The car is paid off, however, I cannot afford the repair. Is there anything that can be done?
Source: NHTSA WEB SITE