BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 BUICK ENCLAVE
    - BLOOMFIELD HILLS, MI

    TL* THE CONTACT OWNS A 2020 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL AT APPROXIMATELY 75 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 20 MPH WITH 'CAN NOT SHIFT IN THIS POSITION' MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO SOMERSET BUICK LOCATED AT 1850 W. MAPLE RD, TROY, MI 48084, WHO DIAGNOSED THAT THE FUEL TANK SENSOR WAS FAULTY. THE FUEL TANK SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE TRANSMISSION SERVICE REQUIRED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK LUCERNE
    - LAS VEGAS, NV

    I'VE HAD THE SENSOR TO MY TIRE MONITOR REPLACED 3 TIMES AND IT CONTINUES TO COME ON AND CAUSE MY TIRE LIGHT TO COME ON, ALTHOUGH MY TIRES ARE FINE. IT CONTINUES TO STALL WHEN I'M GOING INTO 1ST GEAR OR CHANGING GEARS ON THE HIGHWAY. WHEN ACCELERATING MY PEDAL WILL SHAKE

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - ATHENS, GA

    THE OIL CONSUMPTION IN THE CAR IS HORRIBLE, I HAVE TO ATLEAT ADD OIL IN MY CAR ABOUT 5 TIME IN BETWEEN OIL CHANGES, AND MY OIL CHANGES ARE DONE REGULARLY, IVE ALSO HAVE THE ISSUE OF MY OIL AND GAS MIXING, I DID TAKE IT TO THE SHOP ONCE AND THEY FIXED A RECALL THAT WAS INVOLVED WITH HIGH PRESSURE FUEL PUMP, BUT IM GUESSING THEY DIDNT FIX THE ISSUE ONCE THAT REPAIR WAS DONE LIKE THEY SAID IT WOULD.

    Source: NHTSA WEB SITE
  • 2003 BUICK RENDEZVOUS
    - BISMARCK, IL

    HAVE BEEN TOLD BY SEVERAL DIFFERENT MECHANICS THAT FUEL IS LEAKING WHERE THE FUEL FILLER NECK CONNECTS TO THE PLASTIC GAS TANK AT THE CHECK INLET VALVE. I'VE SEEN MANY, MANY COMPLAINTS OF THIS SAME ISSUE FROM OTHER RENDEZVOUS OWNERS, AS WELL AS THE SAME PROBLEM OF GM AND/OR BUICK REFUSING TO REPAIR THE VEHICLE, EVEN THOUGH IT IS A SAFETY ISSUE, (POSSIBLE FUEL IGNITION OUTSIDE OF THE ENGINE USUALLY IS). I LIVE OFF A VERY MODEST DISABILITY CHECK AND A NEW TANK IS OVER $1,000, NOT INCLUDING ANOTHER 4-5 HOURS OF LABOR. THAT'S MORE THAN I GET IN A MONTH. GM NEEDS TO STEP UP AND HONOR THE RECALL AND FIX THESE VEHICLES. IT'S COMPLETE BS THAT THEY ARE LIMITING IT TO VEHICLES WITH LESS THAN 150,000 MILES ON THEM. AND MY VEHICLE HAD LESS THAN THAT THE FIRST TIME I CONTACTED GM ABOUT THIS, BUT THAT WAS BEFORE THEY SO GRACIOUSLY EXTENDED THE WARRANTY TO ALL RENDEZVOUS' WITH THIS ISSUE, BUT ADDING THE MILEAGE RESTRICTION EFFECTIVELY ELIMINATING ANY OTHER VEHICLES ACTUALLY QUALIFYING TO BE REPAIRED. I BOUGHT THIS VEHICLE IN 2013, AND IT HAS ALWAYS BEEN LEGALLY REGISTERED, BUT I NEVER RECEIVED ANY COMMUNICATIONS FROM GM ABOUT THIS RECALL. THAT, AND THE REFUSAL TO REPAIR A RECALL SAFETY ISSUE, IS, OR SHOULD BE CRIMINALLY NEGLIGENT.I REALLY FEEL LIKE A CLASS ACTION LAWSUIT IS WHAT WILL HAVE TO HAPPEN. MAYBE SINCE I HAVE SO MUCH TIME ON MY HANDS, THAT IS SOMETHING I SHOULD LOOK INTO.

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCORE GX
    - LYNDHURST, NJ

    TL* THE CONTACT OWNS A 2020 BUICK ENCORE GX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AS NEEDED. ADDITIONALLY, THE VEHICLE INADVERTENTLY LUNGED FORWARD WHILE ATTEMPTING TO REVERSE INTO A PARKING SPACE. THE VEHICLE WAS TOWED TO BELLAVIA CHEVROLET BUICK (199 NJ-17, EAST RUTHERFORD, NJ 07073) THE BRAKES AND TRANSMISSION VALVES WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TRANSMISSION WAS REPLACED AFTER RECEIVING APPROVAL FROM THE MANUFACTURER. THE DEALER FOUND 3 PIECES OF RUBBER INSIDE THE TRANSMISSION WHEN IT WAS TAKEN APART. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 9,529.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - TITUSVILLE, FL

    I AM HAVING A BRAKING PROBLEM WITH MY 2011 REGAL CLX TURBO. MY BRAKES DO NOT SEEM TO BE RELEASING WHEN THE CAR HAS BEEN SITTING OUTSIDE AND THE TEMPERATURE IS HIGH. STEERING WHEEL SHAKES WHEN APPLYING THE BRAKES AND EVEN WHEN THE BRAKES ARE RELEASED. THE BRAKE PEDAL AND OR PARKING BRAKE DOES NOT DISENGAGING ON THE BUICK REGAL 2011.

    Source: NHTSA WEB SITE
  • 2021 BUICK ENCLAVE
    - NORWALK, OH

    WHEN I DRIVE MY BUICK ENCLAVE AFTER IT SITS FOR ANY LENGTH OF TIME, IF I APPLY THE BRAKES, I HAVE A LOUD GRINDING TYPE SOUND AND I NOTICE THE NOISE CONTINUES AS I DO MY SHOPPING AND IT DOES NOT ALWAYS GO AWAY. I TOOK THIS VEHICLE TO THE BUICK DEALERSHIP AND I WAS TOLD THAT GENERAL MOTORS IS AWARE OF THE PROBLEM AND THEY (GM) WERE TRYING TO FIND A SOLUTION TO THE NOISE. ALSO, I WAS TOLD THAT I CAN CONTINUE TO DRIVE THIS VEHICLE AS IT WOULD POSE NO SAFETY ISSUES. I FIND IT UNNERVING TO DRIVE A VEHICLE WITH NOISY BRAKES AND I INQUIRED WHEN GM FINDS A FIX WILL I BE CONTACTED? I WAS TOLD TO CALL BACK PERIODICALLY TO SEE HOW GM HAS DECIDED TO CORRECT THE NOISE PROBLEM. AS OF THIS WRITING I HAVE ONLY 684 MILES ON THIS BUICK ENCLAVE. I DO FEEL THIS ISSUE IS WORTHY OF CONSIDERATION BY THE NHTSA 05/05/2021

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCORE
    - COLUMBIA, SC

    TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT WHILE STOPPED ON AN INCLINE, THE TRANSMISSION SLIPPED OUT OF GEAR AND ROLLED BACKWARDS AFTER RELEASING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOVE BUICK GMC (736 SATURN PKWY, COLUMBIA, SC 29212) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, THERE WAS NO RECALL ON THE VIN FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK REGAL
    - MACEDONIA, OH

    AFTER USING THE BRAKE PEDAL, IT DOES NOT COME ALL THE WAY IN THE UP POSITION WHEN THE INTERIOR OF THE CAR IS HOT. I HAVE TO LIFT THE BRAKE PEDAL WITH MY OTHER FOOT, OR BRAKE WILL BE PARTIALLY ENGAGED AND BRAKE LIGHTS WILL BE ON. BRAKE PEDAL WORKS FINE WHEN THE INTERIOR OF THE CAR IS A NORMAL TEMPERATURE.

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - DOZIER, AL

    TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, CRANKS UP WHEN THE KEY IS IN THE IGNITION AND THERE IS A SWISHING NOISE AROUND THE STEERING WHEEL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO J M JACKSON CHEVROLET BUICK (18996 US-84, ANDALUSIA, AL 36421) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE