BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 BUICK ENVISION
    - PHOENIX, AZ

    MY REAR AC UNIT BLOWS HOT AIR NO MATTER WHAT TEMP I CHOOSE OR MODE THAT IS SELECTED. THIS ISSUE WAS FOUND A COUPLE OF DAYS OF PURCHASE IN JANUARY.

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - CLOVIS, CA

    VEHICLE WARNING LIGHTS COME ON RANDOMLY - AIRBAGS, CHECK ENGINE, ABS. THEY WILL LIGHT DURING DRIVE TIME, THEN BLINK OUT FOR NO APPARENT REASON. INSTRUMENT LIGHTING MAY OR MAY NOT LIGHT WHEN VEHICLE IS STARTED, AND INSTRUMENT CONSOLE AND/OR ENTERTAINMENT CONSOLE WILL NOT FUNCTION WHEN UNLIT. AGAIN, THIS HAPPENS RANDOMLY, AND OFTEN RESOLVES JUST AS RANDOMLY. HAVE HAD VEHICLE INSPECTED BY DEALER WITHOUT ANY ISSUES IDENTIFIED. ISSUES HAVE BEEN ONGOING FOR A NUMBER OF YEARS. THEY CAN OCCUR WITHOUT REGARD TO VEHICLE BEING IN MOTION.

    Source: NHTSA WEB SITE
  • 2011 BUICK ENCLAVE
    - APOPKA, FL

    TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE ON A SLIGHT INCLINE WITH THE TRANSMISSION IN DRIVE, THE VEHICLE WOULD ROLL BACKWARDS DOWN THE HILL. DURING THE FAILURE, THE BRAKES AND POWER STEERING ALSO BECAME INOPERABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER CARL BLACK CHEVROLET BUICK GMC (11500 EAST COLONIAL DR, ORLANDO, FL 32817) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 138,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK ENCLAVE
    - ONTORIO, CA

    TL* THE CONTACT'S DAUGHTER OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE HER DAUGHTER'S BOYFRIEND WAS DRIVING UP A HILL AT AN UNKNOWN RATE OF SPEED, A FLAME HAD IGNITED FROM THE ENGINE WITHOUT WARNING. HER BOYFRIEND EXITED THE VEHICLE, CHECKED UNDER THE HOOD AND SAW THAT THE ENGINE WAS ON FIRE. A FELLOW MOTORIST WITNESSED THE SITUATION AND ASSISTED HER DAUGHTERS BOYFRIEND BY GIVING HIM A FIRE EXTINGUISHER WHICH THE BOYFRIEND USED TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE CONTACT'S DAUGHTER HAD THE VEHICLE INITIALLY TOWED TO THE CONTACT'S HOME WHERE IT WAS THEN TOWED TO INDEPENDENT MECHANIC. THE MECHANIC INFORMED THE CONTACT THE CAUSE OF THE FIRE WAS DUE TO A "MECHANICAL DEFECT" AND WAS GIVEN AN ESTIMATE FOR A REPAIR. THE MANUFACTURER NOR THE DEALER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK LACROSSE
    - ORLAND PARK, IL

    TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT ETTLESON BUICK GMC (LOCATED AT 6201 SOUTH LA GRANGE RD, HODGKINS, IL 60525, (708) 529-5871) WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 BUICK VERANO
    - SAN PEDRO, CA

    ALMOST ALL MAKES AND MODELS OF MY VEHICLE YEAR ARE PART OF A RECALL FOR THE TRANSMISSION CONTROL MODULE, BUT NOT MINES. TRANSMISSION CONTROL MODULE WENT OUT IN MY VEHICLE AND ALL THOUGH ALLDATA SHOWS THAT ALL MAKES AND MODELS OF MY VEHICLE YEAR SHOULD BE COVERED UNDER RECALL, GMC BUICK IS TELLING ME MINES DOESNT QUALIFY! TRANSMISSION CONTROL MODULES NEVER GO OUT!! NO MACHANIC I CAN FIND HAS SEEN ANY GO OUT OUTSIDE RECALL, ONLY MINES! I DO BELIEVE MY CAR SHOULD BE INCLUDED IN THIS RECALL. I WILL PAY GMC 2700 TO REPAIR SOMETHING THAT SHOULD HAVE BEEN RECALLED AND THATS SO UNFAIR. I WILL CONTINUE TO REPORT AND COMPLAIN UNTIL JUSTICE IS DONE AND MY MONEY IS RETURNED TO ME. THERES NO GOOD REASON OR EXPLANATION GIVEN BY GMC AS TO WHY MY CAR SHOULD NOT BE INCLUDED IN THE RECAL ALONG WITH ALL CARS OF ITS MAKE, MODEL, AND YEAR. PLEASE INVESTIGATE WHY IT ISNT!!

    Source: NHTSA WEB SITE
  • 2017 BUICK ENVISION
    - OVIEDO, FL

    BRAKES FAILED. BRAKE FLUID LEAK OUT OF A SPLIT BRAKE LINE. I WAS DRIVING CAR FOR MULTIPLE STOPS. NO PROBLEMS. CAME TO A STOP LIGHT PUSH DOWN ON BRAKE. FOUND PRESSURE AND THEN IT RELEASE AND THE PEDAL WENT STRAIGHT TO THE FLOOR. ADDED BRAKE FLUID. IT IMMEDIATELY LEAKED OUT. INVESTIGATION FOUND A SPLIT IN THE BRAKE LINE.

    Source: NHTSA WEB SITE
  • 2002 BUICK REGAL
    - CLOVER, SC

    TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT WAS DRIVING AT 45 MPH, WHEN HE DETECTED A BURNING ODOR AND SAW SMOKE COMING FROM UNDER THE HOOD. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS A FALSE SENSOR, OIL LEAK, AND BRAKE FLUID LEAK. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO WILLIAM BUICK GMC (8201 SOUTH BLVD, CHARLOTTE, NC 28273) BUT WAS INFORMED THE RECALL REPAIR COULD NOT BE DONE BECAUSE OF RUST UNDER THE HOOD AND LIABILITY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK REGAL
    - WILMINGTON, DE

    MY 2013 BUICK REGAL VIN:[XXX] IS HAVING ONE OF THE 3 RECALL ISSUES THAT YOU HAVE LISTED. ISSUE #13V173, MY CAR WILL NOT START AND THE BATTERY IS LOSING POWER. I REPLACE THE BATTERY AND WAS INFORMED THAT THE BATTERY IS GOOD AS WELL AS THE ALTERNATOR BUT WHEN I TOOK MY CAR TO BUICK, I WAS TOLD IT WAS THE GENERAL CONTROL MODULE. UNFORTUNATELY, THE NHTSA DOES NOT HAVE MY VIN LISTED AS ONE OF THE AFFECTED 2013 REGAL MODELS BUT IN MY OPINION, IT SHOULD BE LISTED. I AM ATTACHING A SCREENSHOT OF THE PART AND REPAIR LISTED FOR MY VEHICLE. THE PART IS $929 TO REPLACE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE
  • 2021 BUICK ENCLAVE
    - PELHAM, GA

    I JUST BOUGHT A NEW 2021 BUICK ENCLAVE AND THERE IS A NOISE COMING FROM THE WINDSHIELD OR THE WINDOW. SOUNDS LIKE MY WINDOW IS CRACKED. HOWEVER, WHEN I TRY TO LET UP THE WINDOW, THE WINDOW DOESN'T MOVE AND SOUND IS STILL THERE. THE NOISE IS THERE FROM ABOUT 45 MPG AND UP.

    Source: NHTSA WEB SITE