BUICK Complaints

CAR USING EXCESSIVE OIL, BUT NOT LEAKING. NON OIL LIGHT EVER HAS COME ON. CAR ALSO SHOWED P0011 WHICH TIES IN WITH ISSUE.

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V674000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BETTEN BAKER BUICK (2901 28TH ST SW, GRANDVILLE, MI 49418, (616)530-9191) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING DOWN THE ROAD THE VEHICLE TURNS ITSELF OFF. HEADLIGHTS GO OFF AND THERE IS NO CONTROL OF THE VEHICLE. SOMETIMES THE VEHICLE WILL CRANK ITSELF WITHOUT TOUCHING THE START BUTTON. SOMETIMES SEVERAL TIMES BEFORE IT WILL REMAIN ON LONG ENOUGH TO START DRIVING AGAIN. IT IS VERY DANGEROUS TO DRIVE BECAUSE YOU HAVE NO CONTROL OVER THE VEHICLE AT THE TIME OF ENGINE SHUTDOWN. IT DOESN'T MATTER IF IT IS HIGHWAY SPEEDS OR IN TOWN. TONIGHT IT TOOK OVER 2 HOURS TO TRAVEL A NORMAL 20 MINUTE DRIVE. IT ALL STARTED 27 FEB 21 AND TODAY (28 FEB 21) IT IS PROGRESSIVELY GETTING WORSE. MOST OF THE TIMES THAT IT HAPPENS A BELL WILL DING 4 TIMES AND RIGHT AFTER THE BELL CHIMES THE ENGINE IMMEDIATELY SHUTS OFF. ALL LIGHTS EXTINGUISH, IT LOSES STEERING CONTROL AND BRAKES ARE MINIMIZED.

PURCHASED VEHICLE JULY 25, 2020. TOOK THE CAR FOR ITS FIRST OIL CHANGE, IN OCTOBER. ON NOV 23, 2020, THE CAR ENGINE LIGHT CAME ON WHILE DRIVING ON THE HIGHWAY. ERROR CODE: P0430 "CATALYST SYSTEM LOW EFFICIENCY BANK 2". ON NOV 24, 2020, I TOOK THE CAR TO "RICK MATHEWS GMC/BUICK DEALERSHIP" FOR DIAGNOSTIC AND REPAIR. THEY PLACED AN ORDER FOR THE PARTS NEEDED FOR REPAIR AND TOLD ME, THAT MY CAR WAS DRIVABLE. ON DEC 4, 2020, I WAS HAVING PROBLEMS WITH DRIVING ON A CITY STREET WITH THE CAR SHAKING, I WAS SCARED TO TAKE THE HIGHWAY BUT THAT WAS MY ONLY WAY HOME, AND THE LOUD ENGINE NOISE AND SHAKING CONTINUED. ON DEC 7, 2020, I TOOK MY CAR BACK TO THE DEALERSHIP AND THEY TOLD ME MY CAR WAS INOPERABLE BECAUSE THE CATALYTIC CONVERTER HAD CRACKED AND THE PARTS WERE STILL NOT AVAILABLE TO COMPLETE REPAIRS. THAT DAY THEY PROVIDED A RENTAL/LOANER VEHICLE FOR ME TO DRIVE TO WORK UNTIL THE CAR WAS REPAIRED. ON JAN 13, 2021, I HAD TO SWAP OUT VEHICLES BECAUSE THE PART WAS STILL NOT AVAILABLE TO COMPLETE REPAIRS. IT IS NOW FEB 26, 2021, AND THE DEALERSHIP HAS TOLD ME THAT MY CAR IS FINALLY BEING REPAIRED. THIS ENTIRE TIME, I HAVE CONTINUED TO PAY FOR THE MONTHLY COST OF MY PERSONAL CAR LOAN WHILE NOT BEING ABLE TO DRIVE IT. I ONLY GOT TO DRIVE MY CAR 4 MONTHS BEFORE IT WAS STUCK IN THE SHOP AND I STILL CONTINUE TO PAY FOR MY PERSONAL CAR MONTHLY. THE DEALERSHIP IS NOW ASKING ME TO PAY A "RENTAL" FEE FOR THE USE OF THEIR VEHICLE, AND IT HAS TAKEN 3 MONTHS TO FINALLY REPAIR MY VEHICLE, ALL BECAUSE THE MANUFACTURER GMC/BUICK WAS OUT OF STOCK OF A 2017 CAR PART. I HAVE TRIED TO RESOLVE THIS WITH THE MANUFACTURER AND HAVE A CASE# (SR:9-6454995176). I'VE BEEN IN CONTACT WITH THEM AND THE DEALERSHIP SINCE DEC 7, 2020.

VEHICLE HAS 112,000 MILES, ATTEMPTED TO REPLACE THE TIRES & WAS TOLD THAT THE WHEELS ARE NO GOOD, THE CHROME IS PEELING, THEREFORE WHEN THE OLD TIRES WERE REMOVED, THE CHROME FELL OFF, THEREFOR WHEELS WON'T HOLD AIR! DEALER INSPECTED & TOLD ME IT'S OUT OF WARRANTY & THE COST WOULD BE 4600,00. I'M TOLD THIS IS VERY COMMON WITH THESE WHEELS! DEALER IS JIM CURLEY, LAKEWOOD, NJ. HAD A SECOND TIRE SHOP LOOK AT THE WHEELS & THEY CONFIRMED THIS PROBLEM EXISTS WITH THESE WHEELS!

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V674000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED RON MARHOFER BUICK GMC (5617 WHIPPLE AVE NW, NORTH CANTON, OH 44720;(234) 714-6697) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I AM GETTING CONTINUOUS EMAILS SAYING THAT THERE HAS BEEN AN ISSUE DETECTED WITH MY AIRBAGS. THE AIRBAG LIGHT WILL SPORADICALLY COME ON, AND WHEN SOMEONE IS IN THE PASSENGER SEAT THE AIRBAGS DO NOT ALWAYS TURN ON.

TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT BELIEVED THAT THE FAILURE WAS RELATED TO THE POWER TRAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

THE 2010 BUICK ENCLAVE HAS BEEN WELL KEPT. I HAD JUST PURCHASED IT AND ONLY DROVE IT FOR 2 MONTHS. I WAS DRIVING ON THE FREEWAY AT 70MILES PER HOUR THEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR LOST POWER DOWN TO 40MILES I HAD TO PULL OFF THE FREEWAY. ALMOST HIT. THE HOLE SYSTEM SHUT DOWN IT WOULDN'T START AT ALL HAD IT TOWED TO THE DEALER THEY SAID THE TIMING CHAIN JUMMPED AND LOCKED UP YOUR MOTOR IT WILL BE 10 THOUSAND TO FIX I DONT HAVE THAT KIND OF MONEY SO NOW I M PAYING A LOAN ON A CAR THAT DOES NOT WORK.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V674000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. K.C. SUMMERS BUICK GMC (1913 19TH ST, MATTOON, IL 61938, (855) 999-5611) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.