BUICK Complaints

GM USED MAGNETIC RIDE CONTROL FRONT AND REAR SHOCKS IN THIS 2014 MODEL YEAR BUICK LACROSSE. THEY HAVE FAILED, SEIZED UP AT 63,000 MILES. DUE TO THE FAILURE OF THE SHOCK (STIFFNESS) THIS WILL LEAD TO UNDUE DAMAGE TO TIRES, RIMS, STEERING AND SUSPENSION COMPONENTS WHICH IN TURN COULD LEAD TO CATASTROPHIC MECHANICAL FAILURES, PROPERTY DAMAGE AND BODILY INJURIES. REPLACEMENT COST IS CLOSE TO $4000 WITH OEM PARTS.

WAS GOING DOWN MY DRIVEWAY (WHICH IS ON A STEEP HILL) AND BRAKES TOTALLY GAVE OUT. LUCKILY NO ONE WAS ON THE ROAD AND I WAS ABLE TO GET THE VEHICLES TO A MECHANIC. MECHANIC FOUND A SMALL PIN HOLE IN RIGHT FRONT BRAKE HOSE WHICH HE FOUND UNUSUAL. ALL BRAKE FLUID LEADED OUT. NEAR THE HOLE WAS A SPRING THAT WRAPS AROUND THE RUBBER BRAKE LINE. IT WAS PRETTY OBVIOUS THE PLACEMENT OF THE SPRING CAUSED THE DAMAGE. THE BRAKE LINE DEVELOPED A HOLE IN IT WHERE THE END OF SPRING TOUCHES RUBBER BRAKE LINE. THE NIGH BEFORE I WAS ON THE INTERSTATE. THIS COULD HAVE BEEN DEVASTATING.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHENEVER THEY WOULD START THE VEHICLE, THE VEHICLE WOULD START THEN SUDDENLY SHUT-OFF. THE CONTACT STATED THAT THEY TOOK THE TO BE INSPECTED AND NOTICED THAT THE RELAY TO THE FUEL PUMP HAD OVERHEATED AND HAD STARTED TO MELT. THE CONTACT REPLACED THE RELAY HOWEVER, THE FAILURE PERSISTED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT EVERY TWO WEEKS HE WOULD CHECK THE ENGINE OIL LEVEL. THE CONTACT STATED THAT THERE WAS NO VISIBLE LEAKS FOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE OIL WAS TOPPED OFF. THE VEHICLE WAS NOT DIAGNOSED. COCHRAN BUICK GMC OF ROBINSON (5200 CAMPBELLS RUN RD, PITTSBURGH, PA 15205, (877) 338-4077) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. *BF

I PURCHASED MY 2016 BUICK CASCADA IN 2017, IN THE SUMMER OF 2018 I NOTICED THE PAINT CHIPPING OFF ALL 4 OF MY RIMS. THEN IN DECEMBER OF 2020 I NOTICED THE BACK WINDOW STARTED TO BECOME UNATTACHED FROM THE CONVERTIBLE TOP. THE VEHICLE IS NOW OUT OF WARRANTY AND THE DEALERSHIP TELLS ME I NEED TO REPLACE THE ENTIRE TOP, WHICH IS ABSOLUTELY RIDICULOUS. I PAID $38,000 FOR A VEHICLE THAT IS FALLING APART. I DON'T UNDERSTAND WHY GENERAL MOTORS IT'S NOT HELD RESPONSIBLE FOR THIS?

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V674000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS SHAKING AND WAS HARD TO STEER WHILE DRIVING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ACTION BUICK GMC (211 ROSS CLARK CIR, DOTHAN, AL 36303, (866) 926-2457) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.*LN CONSUMER STATED HE HAD ELECTRICAL ISSUES.*JB

WE HAD TRUCK SINCE NEW. WE HAVE CONSISTENT SUSPENSION PROBLEMS INCLUDING STRUTS AND BUSHINGS. THE PARTS WERE DESIGNED FOR CAR AND NOT HEAVY SUV. THIS COULD RESULT IN ACCIDENT IF NOT REPAIRED AS INVOLVES STEERING AND DIRECTION. WE HAVE ALSO HAD THE BRAKE BOOSTER REPLACED 5 TIMES TO DATE. IT STARTS SQUEAKING. GM HAS SAID IT WILL NOT EFFECT THE BRAKE BUT THEY CANNOT LUBRICATE OR REPAIR UNLESS REPLACED. THIS ALSO EFFECTS OTHER GM TRUCKS ON SAME LAMBDA PLATFORM INCLUDING ACADIA AND TRAVERSE.

THE FUEL GAUGE READS 1/4 FULL THEN A COUPLE MINUTES LATER READ EMPTY. IT FLUCTUATES CONSTANTLY GIVING THE WRONG READING. SEVERAL OTHERS HAVE HAD THE SAME ISSUE WITH THIS SAME YEAR, MAKE AND MODEL VEHICLE.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL AS THE BATTERY WARNING LIGHT WOULD FLASH ON THE INSTRUMENT PANEL. DUE TO THE FAILURES, THE CONTACT HAD THE VEHICLE TOWED TO ROSS DOWNING BUICK GMC (1301 S MORRISON BLVD, HAMMOND, LA 70403) AND RAINBOW NORTHSHORE BUICK GMC, LLC (2925 N HWY 190, COVINGTON, LA 70433). BOTH DEALERS INFORMED HER THAT THERE WERE NO FAULTS WITH THE VEHICLE HOWEVER, THE BATTERY WAS REPLACED BY BOTH DEALERS. DESPITE THE BATTERY REPLACEMENT, THE FAILURE PERSISTED. THE CONTACT CALLED AN INDEPENDENT MECHANIC TO HER HOME, WHO INFORMED HER THAT THERE WAS BURNT WIRING CONNECTED TO THE BATTERY WHICH HE RELATED TO THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.*JB