BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BUICK LACROSSE
    - WASHINGTON BORO, PA

    TL* THE CONTACT OWNED A 2011 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CONTACT LOST CONTROL OF VEHICLE WHICH RESULTED IN THE CONTACT CRASHING INTO A TELEPHONE POLE. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD WHERE IT WAS CLASSIFIED AS A TOTAL LOSS. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK ENCLAVE
    - PEWAKEE, WI

    TL* THE CONTACT OWNS 2012 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE CONTACT ATTEMPTED TO TURN ON THE HEATER HOWEVER, THERE WAS NO HEAT COMING OUT OF THEIR VENTS. THE FAILURE CAUSED THE WINDSHIELD TO BECOME FROSTED AND FOGGY. THE CONTACT STATED THAT THE VISIBILITY WAS GREATLY DIMINISHED THROUGH THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO BOUCHER BUICK GMC OF WAUKESHA (1907 E MORELAND BLVD, WAUKESHA, WI 53186) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HVAC CONTROL MODULE NEEDED TO BE REPLACED HOWEVER, THE PART WAS DISCONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK REGAL
    - TALLAHASSEE, FL

    AIR BAG SYSTEM KEEPS COMING ON THE DEALER SAYS IT'S MY FAULT AND THEY CAN'T DO NOTHING ABOUT IT I HAVE A KID AND IT'S NOT SAFE MY AIRBAG CAN DEPLOY ANYTIME.

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCORE GX
    - JOHNSTON, RI

    2/3/2021 I WAS DRIVING WITH MY DAUGHTER TODAY. SHE WAS DRIVING AND WE WERE APPROACHING A LEFT HAND TURN AT AN INTERSECTION. WE HAD A GREEN LIGHT AND I COULD SEE THAT HER FOOT WAS ON THE BRAKE. SHE STARTED THE TURN WITH HER FOOT STILL ON THE BRAKE. THE VEHICLE ACCELERATED WHILE HER FOOT WAS ON THE BRAKE AND THE STEERING WASN'T RESPONDING. WE HIT A TELEPHONE POLE. THIS VEHICLE WAS PURCHASED LESS THAN 2 WEEKS AGO AND HAS LESS THAN 115 MILES ON IT. THIS IS A MAJOR SAFETY ISSUE.

    Source: NHTSA WEB SITE
  • 2008 BUICK LACROSSE
    - CHELTENHAM, PA

    DOORS WILL NOT LOCK WITH EITHER THE FOB OR THE INTERIOR LOCK BUTTON ON EITHER DOORS. I'M READING ON LINE OF SIMILAR ISSUES WITH THIS MODEL WHERE DOORS WILL NOT UNLOCK!

    Source: NHTSA WEB SITE
  • 2012 BUICK REGAL
    - ANTIOCH, TN

    MY VEHICLE BATTERY WILL NOT HOLD A CHARGE AFTER SEVERAL REPLACEMENT BATTERIES THE VEHICLE BATTERY IS COMPLETELY DRAINED OVERNIGHT AND WILL NOT START. I MUST GET A BOOST WITH CABLES OR THE BATTERY HAS TO BE COMPLETELY RECHARGED OR REPLACED

    Source: NHTSA WEB SITE
  • 2004 BUICK RENDEZVOUS
    - LURAY, KS

    MY GRANDSON AND I WERE SHOPPING, THEN I FILLED MY GAS TANK. WE THEN WENT INTO THE GROCERY STORE CAME OUT, SMELLED GAS AND LOOKED UNDER CAR. IT IS LEAKING GAS, WE HURRIED HOME--WENT FROM FULL TANK TO 1/4 FULL TANK IN 58 MILES. IT IS SITTING AND NOT DRIVEN. AND I HAVE A 2003 RENDEZVOUS THAT HAS A GAS SMELL THAT IS VERY STRONG BUT HASN'T LEADED OUT GAS YET.

    Source: NHTSA WEB SITE
  • 2005 BUICK LESABRE
    - LEWISTON, ME

    THE TRANSMISSION RARELY SLIPS CAUSING A DANGEROUS SITUATION. I MUST PULL OVER SHIFT OFF THE VEHICLE AND START IT AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - MIDDLE RIVER, MD

    I FILED A COMPLIANT JAN. 25, 2021 (#11389775) IN REFERENCE TO MY CAR STALLING. WHICH HAS BEEN CONTINUOUSLY HAPPENING THE MAJORITY OF THE TIME I HAVE OWNED THE VEHICLE. I WAS CONTACTED BY MY MECHANIC THAT MY PROBLEM FITS THE ISSUES ON RECALL #13V173000 WHICH MY VIN # DOES NOT PULL AS A RECALL. I CALLED GM LAST YEAR IN REFERENCE TO THE SAME ISSUE WHICH THEY STATED BECAUSE MY VIN WAS NOT INCLUDED IN THE RECALL THAT THERE WAS NOTHING THEY CAN DO. I HAVE NOTICED THAT THERE ARE QUITE A FEW BUICK LACROSSE OWNERS THAT HAVE THE CARS THAT ARE EQUIPPED WITH THIS E-ASSIST ARE HAVING THE SAME PROBLEMS AND ARE BEING TOLD THAT THEIR VIN # ARE NOT INCLUDED. IT SEEMS THAT GM HAS OVERLOOKED A LOT OF CARS THAT SHOULD HAVE BEEN INCLUDED IN THIS RECALL. I HAVE HAD MY CAR FOR A LITTLE OVER 5 YEARS AND MY CAR HAS NOT OPERATED CORRECTLY DUE TO THIS ISSUE. I HAVE ATTACHED THE TEXT MESSAGE I HAVE RECEIVED FROM MY LICENSED MECHANIC.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCLAVE
    - EL CAJON, CA

    TRANSMISSION SHUDDER 2 ND GEAR MAYBE BAD WAVE PLATE DUV IS IN MOTION TO NOTICE SHUDDER AT 20 TO 30 MPH CAR IS 94.000 MILES

    Source: NHTSA WEB SITE