BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BUICK LACROSSE
    - CABOOL, MO

    TRUNK RANDOMLY OPENS. IT HAS HAPPENED MANY TIMES AND MY KEY FOB IS NOT IN MY POCKET. I KEEP IT ON A CLIP ON MY PURSE WHEN NOT IN USE. ONCE I NOTICED THE ALERT IN MY CAR POPPED UP ON MY DISPLAY WHILE DRIVING @ 55 MPH AND I DID STOP AND CLOSED THE TRUNK. MOST OF THE TIME CAR HAS BEEN STATIONARY. ONCE IT MUST HAVE BEEN OPENED DURING THE NIGHT AND IT RAINED. WHOLE TRUNK WAS VERY WET. SEVERAL TIME WHILE AT WORK AND MY CAR WAS PARKED IN THE PARKING LOT--HAD SOMEONE TELL MY MY TRUNK WAS OPEN.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCLAVE
    - FLEMING ISLAND, FL

    AT 77,136 MILES, ENGINE OVERHEATED WITHOUT WARNING WHILE DRIVING. CAR TOWED, RADIATOR REPLACED. AT 126,700 MILES, WHILE IDLING, CAR OVERHEATED. DRIVER PULLED OVER AND TURNED OFF ENGINE X 30 MINUTES. DROVE 1.5 MI WHEN CAR BEGAN SPUTTERING, BEEPING, AND SMOKING. CAR TOWED TO DEALERSHIP. REQUIRED NEW RADIATOR, WATER PUMP AND ENGINE BLOCK.

    Source: NHTSA WEB SITE
  • 2016 BUICK LACROSSE
    - SAN BERNARDINO, CA

    SERVICE: POWER STEERING DRIVE WITH CARE AS I TURNED ON MY STREET. AS I TURNED TO PARK THE STEERING WHEEL WAS VERY HARD TO TURN. WENT TO CHECK POWER STEERING FLUID, NO POWER STEERING PUMP. THIS VEHICLE HAS ELECTRIC POWER STEERING, HOWEVER FUSE #23 IS A 10 AM FUSE BUT IT WAS GOOD. THERE IS NO 80 AMP FUSE ON THE BATTERY POST. THIS IS A HAZARD AND SHOULD BE FIXED.

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - MIDDLE RIVER, MD

    WHILE DRIVING MY CAR ON THE HIGHWAY THE CAR WOULD COMPLETELY POWER DOWN. AFTER SITTING IN THE EMERGENCY LANE FOR AN HOUR THE CAR WOULD START AND OPERATE AS IF NOTHING WAS WRONG. I HAVE HAD THE CAR FOR ALMOST 5 YEARS AND THIS HAS BEEN HAPPENING THE MAJORITY OF THE TIME. I HAVE SPENT OVER $6000 IN REPAIRS WITH NO SUCCESS.

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - CHESTER, PA

    THE THROTTLE - POSITION SENSOR IS NOT WORKING PROPERLY AND ENGINE STARTED ACTING UP WHILE DRIVING

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCORE GX
    - SAN ANTONIO, TX

    THE BRAKE ASSIST CONTINUES TO FAIL AND IS A SAFETY HAZARD. IT FAILS UNEXPECTED SO OFTEN THAT IT IS DANGEROUS AND WE ARE SOMEWHAT AFRAID TO DRIVE THIS VEHICLE. THIS ISSUE BEGAN A FEW WEEKS AFTER PURCHASED. REQUEST AN URGENT FIX OR THE OPPORTUNITY TO RETURN THIS VEHICLE FOR A DIFFERENT SAFER VEHICLE.

    Source: NHTSA WEB SITE
  • 2018 BUICK ENCORE
    - FLORENCE, SC

    WITH ESTIMATING MY MONTHS OVER A SPAN OF 4 MONTHS I HAD MY TURBO CHARGER REPLACEDBECAUSE IT HAD GONE BAD. I WAS OUT OF TOWN THE LIGHT CAME ON. AND WHEN I RETURN I TOOK IT TO THE SHOP THEY DIAGNOSE IT AND SAID IT WAS A TURBO CHARGER. I HAD AN EXTENDED WARRANTY ON THE CAR SO THEY REPLACE THE TURBO CHARGER WITH NO PROBLEMS GIVE ME A RENTAL WITH NO PROBLEMS EVERYTHING WAS COVERED.. AND A MONTH AND A HALF LATER MY ENGINE LIGHT CAME ON AND I REPLACED THE PURGE VALVE ANOTHER MONTH OR SO LATER THE ENGINE LIGHT CAME BACK ON AND IT WAS A TURBO CHARGER GONE BAD AGAIN. IT TOOK ABOUT WEEK TO FIND OUT WHY THE TURBO CHARGE WENT BAD. THEY FINALLY SAID IT HAD SOMETHING TO DO WITH THE RETURN AND SUPPLY LINE LIKE THERE WAS NO LUBRICATION COMING THROUGH A HOSE TTHAT RUNS TO THE TURBO CHARGE. THIS IS THE ONLY PLACE THAT I'VE HAD MY OIL CHANGE SINCE I BOUGHT THE CAR FROM KING CADILLAC BUICK GMC. I WENT ONE OTHER PLACE ONE OTHER TIME AND THAT WAS IT.I WONDER WHY THEY DID NOT CHECK THE SUPPLY LINE WHEN THEY CHANGE THE TURBOCHARGER THE FIRST TIME IS THAT NOT A PART OF CHANGING THE TURBO CHARGE. I WAS TOLD THAT THEY HAVE SEEN THIS ISSUE BEFORE BUT NOT A LOT.WHEN THIS FIRST HAPPENED I WAS ON INTERSTATE 40 ON MY WAY TO WAS TO SALEM NORTH CAROLINA. AND I NOTICED A DECLINE WHEN I WENT TO CELEBRATE ON THE GAS. WHEN IT HAPPENED THE SECOND TIME I WAS RIDING TO CHURCH HERE IN MY HOMETOWN AND THE ENGINE LIGHT CAME ON AND JUST RIDING AROUND HELL IS AS IF THE CAR DID NOT WANT TO GO LIKE I WOULD GIVE IT TO GAS AND IT WOULD HESITATE OR NOT WANT TO DRIVE.

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCORE GX
    - MELVINDALE, MI

    I WAS DRIVING HOME APPROX 6:00 PM AS I WAS STARTING ON L75 MY BUICK 2020GX WITH LESS THAN 300 MILES STARTED TO SPEED UP TO A VERY FAST MY BRAKES DID NOT SLOW ME DOWN THE CAR KEPT SPEEDING UP I WAS VERY SCARED WHEN THE CAR KEPT GOING FASTER NOW I AM SCARED TO DRIVE IT THERE WAS ALMOST A CRASH TRYING TO SLOW DOWN

    Source: NHTSA WEB SITE
  • 2008 BUICK LACROSSE
    - SUMMERVILLE, SC

    THE FRONT HEADLIGHTS AND RUNNING LIGHTS JUST GO OFF FOR NO REASON. WHEN DRIVING HOME ON NIGHT THE HEADLIGHTS WENT OFF FOR NO REASON. THE NEST DAY, THEY WORKED. THEY CONTINUE TO WORK, BUT THE NIGHT THEY WENT OUT WAS VERY DISTURBING. THE VEHICLE WAS IN MOTION, ON STATE HGWY, GETTING READY TO TURN TO THE RIGHT.

    Source: NHTSA WEB SITE
  • 2014 BUICK LACROSSE
    - BARBERTON, OH

    TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT BOTH REAR DRIVER AND PASSENGER SIDE SEAT BELTS DO NOT RETRACT UPON DEPRESSION OF THE BRAKE PEDAL. THE CONTACT CALLED SPITZER CHEVROLET COMPANY( 7111 SUNSET STRIP AVE NW, NORTH CANTON, OH 44720) WHERE SHE INFORMED A SERVICE MANAGER ABOUT THE FAILURE. SHE WAS TOLD THAT A REPRESENTATIVE WOULD CALL HER BACK, SHE NEVER RECEIVED A CALL BACK. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND AGAIN WAS INFORMED THAT A REPRESENTATIVE WOULD CALL BACK AND AGAIN SHE DID NOT RECEIVE A CALL BACK. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE