BUICK Complaints

MY PASSENGER SIDE AIRBAG LIGHT COMES ON THE DASHBOARD TELLING ME THAT MY PASSENGER SIDE AIRBAG IS OFF EVEN WITH SOMEONE SITTING IN THE SEAT. I TESTED IT WITH MY BOYFRIEND SITTING IN THE SEAT HOLDING OUR 40LB DOG. COMBINED, THEY WEIGH OVER 200LBS AND THEN LIGHT ON MY DASHBOARD STILL SAYS THE PASSENGER SIDE AIRBAG IS OFF. THE VEHICLE WAS NOT IN MOTION. IT WAS TURNED ON ASKED PARKED IN THE DRIVEWAY. I TESTED IT WHILE DRIVING ON A PRIVATE ROAD AT 35MPH AND THE LIGHT STAYS ON WHILE THE CAR IS IN MOTION AND WHILE PARKED.

07/25/2021 STARTED THE MOTOR, IN STATIONARY IN PERSONAL DRIVEWAY, IN IDLE IT BEGAN TO PUFF THICK WHITE SMOKE FROM THE TAIL PIPE AND EXHAUST MANIFOLD IN THE ENGINE COMPARTMENT. TURNED ENGINE OFF WITHIN 15 SECONDS OF STARTING THE ENGINE. LEFT VEHICLE OFF FOR 24 HRS, AND TRIED TO TURN THE MOTOR BACK ON AND THE ENGINE SEIZED AND WOULD NOT CRANK OVER. TRIED 3-5 ADDITIONAL TIMES TO START ENGINE, WITH THE SAME OUTCOME. SINCE THIS OCCURENCE VEHICLE HAS BEEN LEFT UNDRIVEABLE AND STILL REMAINS IN PERSONAL DRIVEWAY. RECALL NUMBER: 240412

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE GAS CAP NEEDED TO BE REPLACED. THE CONTACT STATED HE HAD THE REPAIRS COMPLETED BUT SHORTLY AFTER THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT WHILE STATIONARY AT A GAS STATION, HE BECAME AWARE OF A FUEL STAIN UNDER THE GAS CAP. THE CONTACT CALLED THE LOCAL DEALER CAPITOL BUICK GMC (909 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 445-2500) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

MY HUSBAND HAD THE KEY IN HIS POCKET UPSTAIRS IN OUR HOUSE. IT ACCIDENTALLY ACTIVATED AT SOME POINT BY HIS BENDING /SITTING. THE CAR REMOTELY STARTED AND WE DID NOT HEAR IT. ONLY BECAUSE OUR PETS BECAME UPSET DID WE DISCOVER THE RUNNING CAR IN OUR CLOSED GARAGE. WE WERE ABLE TO TURN IT OFF AND VENT THE GARAGE OF CO ACCUMULATION.

STEERING STIFFNESS & TIGHTNESS AT LOW SPEED OR HIGH SPEED. STEERING WHEEL TIGHTEN'S UP TO THE POINT WHERE IT'S ALMOST IMPOSSIBLE TO TURN THE WHEEL. EXTREMELY DANGEROUS WHEN DRIVING 50-60 MPH ON THE EXPRESSWAY. JUST PURCHASED THE VEHICLE DEC 19TH 2020. I NOTICED THE PROBLEM WITHIN THE FIRST 2 DAYS CAR DEALER WAS CONTACTED DEC 21ST 2020 IN REGARDS TO THE PROBLEM. CAR WAS DIAGNOSED AT THE DEALER & RETURNED TO ME WITHOUT ANY FINDINGS OF THE ISSUE. STILL THERE IS STIFFNESS THAT COMES & GOES. I'M EXTREMELY CONCERNED ABOUT MY SAFETY AND OR OTHERS. THIS IS A SIGNIFICANT PROBLEM THAT NEEDS ATTENTION ASAP. PLEASE RECALL SOME COULD OR MYSELF COULD BE INJURED OR KILLED. BRAKES MAKE A CRUNCHY CLICKING NOISE & THE DEALER STATED THAT THEY COULDN'T DUPLICATE THE SOUND.

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAGS SENSOR LIGHT FOR THE FRONT PASSENGER'S SIDE SEAT MALFUNCTIONED WHEN HIS WIFE SAT IN THE SEAT. THE SENSOR FAILED TO REGISTER A PASSENGER IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO BUICK GMC OF WATERTOWN (715 STRAITS TPKE, WATERTOWN, CT 06795, (860) 945-4755) TO BE DIAGNOSED. THE AIR BAG SENSOR WAS RESET. THE CONTACT WAS INFORMED THAT IF THE FAILURE RECURS, THE AIR BAG SENSOR SHOULD BE REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

RIGHT SIDE PASSENGER BLIND SPOT DETECTION DOES NOT WORK AND "SERVICE SIDE DETECTION SYSTEM" ERROR MESSAGE NOW APPEARS ON DASHBOARD. UPON REVIEW THIS APPEARS TO BE THE SAME ISSUE THAT AFFECTS THE CHEVY CRUZE OF SAME YEAR FOR WHICH CAMPAIGN #N172097060 WAS ISSUED IN APRIL 2019. THE SENSOR MODULE SEEMS TO HAVE FAILED DUE TO POOR DESIGN THAT ALLOWS WATER TO GET IN EASILY. (THE VERANO IS VIRTUALLY THE SAME CAR).

I HAD PURCHASED A 2015 BUICK ENCORE VEHICLE ON MARCH 03, 2020, THAT HAD A "NOT FOR SALE" YELLOW STICKER ON THE WINDSHIELD. I HAD NOTICE THAT THE VEHICLE MADE A THUMPING SOUND UNDER THE HOOD ON THE DRIVER SIDE WHEN RIDING ON THE HIGHWAY. I TOOK IT TO JOHNNY LONDOFF SERVICE DEPT., BUT WAS TOLD THAT NOTHING WAS WRONG WITH IT. IN ADDITION, TO NOTICING THAT THE VEHICLE WOULD ROLL BACKWARDS ON THE SMALLEST OF INCLINE. AS TIME WENT ON THE VEHICLE WOULD ROLL BACK, THEN ROLL FORWARD ON LEVELED GROUNDS WHEN I WOULD TAKE MY FOOT OFF OF THE BRAKE PEDAL. I TOOK THE VEHICLE BACK TO JOHNNY LONDOFF SERVICE DEPT., AND AGAIN WAS TOLD THAT NOTHING WAS WRONG WITH THE VEHICLE. I TOOK IT TO TELLE TIRES AND AUTO CENTER AND FOUND THAT THE SUSPENSION WAS WORN OUT ON THE FRONT AND BACK OF THE VEHICLE, WITH STRUTS AND SPARK PLUGS NEEDED. THIS VEHICLE ROLLS BACK WHEN SITTING AT A TRAFFIC LIGHT, AT, IN LINE AT A FAST FOOD DRIVE THROUGH, AND JUST EVERYDAY DRIVING. JOHNNY LONDOFF SHOULD HAVE FIXED THE DAMAGES AND/OR REPAIRS NEEDED BEFORE SELLING ME THE VEHICLE. I WOULD NOT RECOMMEND BUYING A VEHICLE OR DOING BUSINESS WITH THEM. *JS

ENGINES STARTED TO PUTTER. THEN ENGINE POWER REDUCED CAME ON. CAR DIED THEN THE SERVICE STABILITRAK CAME ON

AT 25 - 30 MPH AND AT 45 - 50 MPH THE CAR SHAKES VIOLENTLY. I TOOK IT TO THE DEALERSHIP FOR A DIAGNOSTIC. THEY SAID THEY KNEW EXACTLY WHAT IT WAS. I NEED A NEW LOWER AND UPPER TRANSMISSION. THAT IS THE RECOMMENDED FIX. THAT IS SOMETHING THAT HAPPENS TO CHEVY TRANSMISSIONS AND THE COST IS $5400. IT SEEMS TO ME THAT IF THIS IS SOMETHING THAT GOES WRONG ALL THE TIME, THAT'S A PROBLEM THAT I DID NOT CREATE. MY VEHICLE IS WORTH LESS THAN THE COST OF THE FIX AND I STILL OWE MORE THAN TWICE THE COST OF THE FIX.