BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 BUICK ENVISION
    - WOODSTOWN, NJ

    TL* THE CONTACT OWNS A 2019 BUICK ENVISION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE GLASS SUN ROOF SUDDENLY EXPLODED CAUSING GLASS FRAGMENTS TO SHATTER WITHIN THE SUNROOF SECTION OF THE ROOF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER POINTE GMC LOCATED AT 91 N VIRGINIA AVE ROUTE 130, PENNS GROVE, NJ 08069, WHO ORDERED A REPLACEMENT PART TO REPAIR THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,828.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK REGAL
    - WEST PLAINS, MO

    HAD A FRONT TIRE BLOW OUT CAR WENT ACROSS THE ROAD DOWN INTO SMALL DITCH AND STOPPED TO HIT A MAILBOX RESULTING IN THE AIRBAGS DEPLOYING THE PASSENGER SIDE AIRBAG CAME OUT SO HARD THAT IT BROKE THE WINDSHIELD DRIVER SIDE AIRBAG CAME OUT AND RESULTED IN IT BREAKING MY SPINE I'VE HAD TO HAVE ONE SURGERY SINCE THEN AND MAYBE MORE

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCLAVE
    - YAKIMA, WA

    TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 15 MPH, THEY HEARD AN ABNORMAL NOISE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED TO DRIVING THE VEHICLE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO LOCAL DEALER LEE PETERSON BUICK GMC OF YAKIMA LOCATED AT 410 S 1ST ST, YAKIMA, WA 98901, (509) 731-3946, WHERE IT WAS DIAGNOSED WITH NEEDING THE POWER STEERING ASSEMBLY AND PUMP TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK ENCLAVE
    - WESTFIELD, IN

    THE BRAKE SLIDE IS ALUMINUM BLOCKS WITH STAINLESS STEEL PINS. THIS IS IMPROPER DESIGN SINCE A CATALYST ACTION CORRODES THE ALUMINUM CAUSING ALUMINUM OXIDE TO FREEZE THE PINS MAKING THE BRAKES TO SEIZE AGAINST THE ROTOR. THIS BURNS THE PADS AND CAUSED BREAKING AWAY OF PAD MATERIAL. I HAVE ONLY 28000 MILES AND THE BRAKES ARE GONE. ALSO RESULTS IN LOW FUEL MILAGE. POSSIBLE CAUSE OF HIGHWAY ACCIDENT SUCH AS HAPPENED IN SPRING KILLING A WOMAN ON I-65 SOUTH OF INDIANAPOLIS. I WAS FORTUNATE NO PERSONAL ACCIDENT OCCURRED. WROTE GM AND WAS BRUSHED OFF. VEHICLE USED ONLY ON TRIPS WITH MOSTLY HIGHWAY MILES. BUT BRAKES ARE GONE SO REPLACED BUT WILL NOT FIX GM PROBLEM. BLACK AND POLISHED LIKE BLACK ONYX STONE.

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCORE
    - HOUSTON, TX

    I I BOUGHT USED 2015 BUICK ENCORE BASE HAS 102,000 MILES ON IT BOUGHT IT ON MAY 30, 2020 AND ALREADY HAVE ENGINE LIGHT COMING ON CODE SAYS TURBO BYPASS VALVE CHECKED WITH MECHANIC SAYS IT WILL COST AT LEAST $ 1,600 TO FIX

    Source: NHTSA WEB SITE
  • 2014 BUICK VERANO
    - WEST VALLEY CITY, UT

    MY TRANSMISSION IS SLIPPING. I AM HAVING SO MANY PROBLEMS SINCE I PURCHASED THIS CAR. ELECTRICAL, LIGHTS, THE AIR SYSTEM.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - HOFFMAN ESTATES, IL

    VEHICLE HAS SERIOUS OIL CONSUMPTION ISSUES. WILL BURN AS MUCH AS 3 OR MORE QUARTS IN 1000 MILES OR LESS. WAS NOTIFIED BY CHEVROLET MECHANIC THAT SOME OIL CONSUMPTION WAS NORMAL, BUT THAT IF THE CONSUMPTION WAS EXCESSIVE THAT I WOULD HAVE TO PAY UP TO $3500 OR MORE TO FIX THE CAR. THERE ISN'T A RECALL OUT ON THIS MAKE AND MODEL, BUT ALL CARS EQUIPPED WITH THIS 2.4L ECOTECH ENGINE HAD THE SAME ISSUES FROM THE RESEARCH I CONDUCTED. THE MECHANIC I TALKED TO SAID THAT THIS WAS A KNOWN ISSUE DUE TO A DEFECT IN THE PISTON RINGS ALLOWING OIL TO REACH THE COMBUSTION CHAMBER. SOMETIMES EVEN THE FUMES COME INTO THE CAR AND THEY ARE PRETTY HARSH TO BREATHE IN.

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - FORT WORTH, TX

    TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT BOOSTED THE BATTERY AND DROVE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE SERVICE BATTERY CHARGING SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE THE VEHICLE. THE CONTACT REPLACED THE BATTERY AND THE WARNING LIGHT DISAPPEARED. THE CONTACT STATED WHILE DRIVING 40 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN WITH THE SERVICE BATTERY CHARGING SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE STALLED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER BOYFRIEND'S RESIDENCE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC AND WAS INFORMED THAT AN UNKNOWN ELECTRICAL WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED 2 WEEKS LATER, THE SERVICE BATTERY CHARGING SYSTEM WARNING LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO LOCAL DEALER HILEY BUICK GMC OF FORT WORTH LOCATED AT 3535 W LOOP 820 S, FORT WORTH, TX 76116, (817) 349-6235, WHERE IT WAS DIAGNOSED WITH NEEDING A GENERATOR MODULE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,460.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK LUCERNE
    - REDONDO BEACH, CA

    CAR CRANKED BUT DOES NOT START. JUST REPLACED THE FUEL PUMP RELAY WITH OEM AND FUEL PUMP. WORKED. ONE DAY LATER, DOESN'T WORK. THE FUEL PUMP RELAY WAS BURNT. SEEMS TO BE A COMMON PROBLEM IN THE CHAT BOXES FOR THIS CAR. I WAS TOLD THERE IS A TECH NEW BULLETIN ON THIS.

    Source: NHTSA WEB SITE
  • 2006 BUICK LACROSSE
    - STEPHENS CITY, VA

    AIR BAG LIGHT COMES ON AT DIFFERENT TIMES. WAS WORKED ON BY DEALERSHIP FOR PROBABLY A YEAR IN ? 2013 AND 2014.

    Source: NHTSA WEB SITE