BUICK Complaints

TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOSS ACCELERATION, STEERING WHEEL BECAME DIFFICULT TO TURN. IN ANOTHER WHEN TURN OFF THE ENGINE, THE VEHICLE FAILED TO START. A WARNING LIGHT ILLUMINATED ROLL DRIVER SIDE WINDOW UP, THE TRUNK OPEN AND THE WINDSHIELD WIPER INDEPENDENTLY START TO FUNCTION. THE VEHICLE WAS TOWED TO ED MARTIN BUICK GMC, 9896 N MICHIGAN RD, CARMEL, IN 46032, AND WAS DIAGNOSED THAT THE TIMING CHAIN DETACHED. THE VEHICLE WAS NOT REPAIR DUE TO THE REPAIR FEES. FIVE CODE ALSO CAME UP, P0131, P0016, P0017, P0014 AND P0171. AND LEAVING THE DEALER, THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TIMING CHAIN, BALANCE CHAFF, CHAIN KIT, TIMING COVER GASKET SET, CAM COVER GASKET SET AND TWO CAMSHAFT SENSORS, WERE REPLACED. THE WHILE LEAVING THE INDEPENDENT MECHANIC, THE VEHICLE LOSS ACCELERATION, HEAT BLOWING AT THE FLOW BOARD AN UNKNOWN ODOR ENTERED THE VEHICLE CABIN COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC AND WAS INFORMED TO TAKE THE VEHICLE TO A BUICK DEALER. WHILE ON THE WAY TO THE DEALER, THE PARK TO DRIVE GEAR WAS CLUNKING AND JERKING FROM 3RD TO 2ND AND 4TH TO 3RD. THE VEHICLE WAS TAKEN SEVEN TIMES TO THE SAME DEALER. THE CONTACT MENTIONED THAT SHE TAKEN THE VEHICLE TO A TRANSMISSION SHOP BUT WAS UNABLE TO DETERMINE A FAILURE. ON ANOTHER OCCASION, THE VEHICLE LOSS ACCELERATION AND JERKING IN GEARS, HEAT ENTERING THE VEHICLE CABIN AND SQUEALING. NO CHECK ENGINE LIGHT ILLUMINATED AND THE BATTERY COVER WAS MELTED ON ONE SIDE. NO INDICATION ON THE OVERHEAT THAT LEVEL THE TEMPERATURE GAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,290.

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE FUEL PUMP RELAY. AFTER RECEIVING THE DIAGNOSIS, THE CONTACT HAD THE FUEL PUMP RELAY REPLACED. DESPITE THE REPAIR, THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING HOME FROM THE MECHANIC AT A LOW RATE OF SPEED, THE VEHICLE SHUTOFF AGAIN WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED BACK TO THE SAME INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT WAS OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 158,000.

WHILE DRIVING AT NIGHT ON A BUSY CITY STREET, BOTH HEADLIGHTS WENT OUT. IT SCARED ME TO DEATH. I QUICKLY SWITCHED THE LIGHTS FROM AUTO TO MANUAL AND THEY CAME BACK ON. WITHIN SECONDS, HOWEVER, THEY WENT OFF, AGAIN AND DID NOT COME BACK ON. I WAS ABLE TO MAKE IT HOME WITHOUT INCIDENT, BUT VERY FRIGHTENED. I TOOK THE CAR TO THE DEALER TO DIAGNOSE THE PROBLEM. WHEN THEY REMOVED THE BULB AND BALLAST, THEY DISCOVERED THAT THE ENTIRE HEADLIGHT APPARATUS HAD WARPED BY OVERHEATING. THIS WAS THE SAME ON BOTH HEADLIGHTS. I WAS TOLD THE COST TO REPAIR WOULD BE APPROXIMATELY $2,800 FOR PARTS, PLUS LABOR. THEY ALSO TOLD ME THAT THE VEHICLE WARRANTY DID NOT COVER THE PROBLEM. IT IS CLEAR THE PROBLEM IS A DEFECT, RATHER THAN A MATTER OF REASONABLE WEAR AND USE. I HAVE SEEN THAT OTHER IDENTICAL COMPLAINTS HAVE BEEN LODGED WITH THE NHTSA. ADDITIONALLY, THERE ARE MULTIPLE COMPLAINTS ON-LINE OF SIMILAR PROBLEMS. FOR THE SAFETY OF ALL WHO MAY BE DRIVING THIS MAKE AND MODEL, I RESPECTFULLY REQUEST THAT A RECALL ORDER BE ISSUED.

IN 2017 THE TIMING BELT FAILED WITH LESS THAN 100,000 MILES ON THE VEHICLE. TIMING BELT REPLACEMENT WAS OVER 2000 DOLLARS. 2018 THE CHECK ENGINE LIGHT CAME ON INDIA STING AN ISSUE WITH THE CAYTALIC CONVERTER. HAVE NOT REPAIRED BUT VEHICLE WILL DYE WHILE DRIVING. IT QUIT WORKING ON INTERSTATE AND I HAD TO COAST ACROSS FIVE LANES TO SHOULDER, WHERE I WAS ABLE TO RESTART VEHICLE. THIS ALSO HAPPENED ON 2 LANE HIGHWAY. 2020 AIRBAG LIGHT CAME ON, STAYED ON FOR A FEW DAYS AND WENT OUT. HIT BUMP IN ROAD AIRBAG LIGHT RETURNS.

WHILE DRIVING ON A CITY STREET AT 20 MPH THE ENGINE STARTED KNOCKING AND THE SERVICE CHARGING SYSTEM LIGHT CAME ON. A FEW MINUTES LATER AS I WAS BACKING INTO A PARKING SPOT IN A PARKING LOT AT WORK THE CAR SHUT OFF AND WOULD NOT RESTART. I HAD THE CAR TOWED HOME AND A MECHANIC LOOKED AT IT AND SEEN THAT THE ENGINE WAS HYDRO-LOCKED WHICH HE WAS ABLE TO UNLOCK. AFTER CHECKING THE SPARK PLUGS, COILS, VALVE COVER, TIMING, OIL, COOLANT, ALTERNATOR, STARTER, BATTERY, FUSE BLOCK AND WIRING HARNESS, THE PLUGS NEEDED REPLACED, THERE WAS METAL SHAVINGS IN THE OIL AND SOME TYPE OF FLUID IN SOME OF THE SENSOR PLUGS ON THE MOTOR. AFTER REPLACING THE PLUGS AND OIL AND OIL FILTER AND CLEANING OTHER COMPONENTS I WAS DRIVING THE CAR TO THE STORE AND THE MALFUNCTION LIGHT CAME ON ALONG WITH SERVICE CHARGING SYSTEM AND SERVICE STABILITY TRAK I STOPPED AT AUTOZONE TO HAVE THEM SCAN THE ENGINE AND THE CODE CAME BACK WITH MALFUNCTION WITH SPARK PLUG #3 SO I BOUGHT A NEW PLUG AND ON THE WAY HOME ABOUT 10 MINS AFTER LEAVING AUTOZONE THE CAR COMPLETELY SHUT DOWN IN THE MIDDLE OF THE ROAD. MY MECHANIC CAME AND WE WERE ABLE TO GET IT TO RESTART AND GET IT BACK HOME WHICH WAS ONLY A FEW BLOCKS. AFTER DOING ANOTHER TUNEUP AND GETTING IT TO DRIVE AGAIN 2 BLOCKS FROM MY PLACE A ROD WENT RIGHT THROUGH THE FRONT BOTTOM OF THE ENGINE BLOCK WHICH THEN REQUIRED FOR A NEW ENGINE. I CALLED GM, BUICK, THE CAR LOT I GOT THE CAR FROM AND EVERYONE SAID THERE WAS NO LONGER A WARRANTY ON THE VEHICLE SO THE ONLY CHOICE I WOULD HAVE WAS TO PAY $10,000 FOR A NEW ENGINE NOT INCLUDING LABOR PRICE. MY CAR INSURANCE DIDN'T COVER MECHANICAL FAILURES EITHER SO I WAS STUCK WITH A $30,000 CAR THAT WASN'T DRIVABLE. CAUSE IS UNKNOWN. I BOUGHT THIS CAR IN JAN. 2015 WITH 31,000 MILES ON IT AND THIS HAPPENED IN NOV 2015 WITH 40 SOME THOUSAND MILES ON IT. ROUTINE MAINTENANCE WAS KEPT UP TO DATE ALSO.

THE ENGINE IT'S SHUTTING OFF WHILE DRIVING, AND AFTER IT GETS COLD IT WILL RESTART, BUT AFTER DRIVING AGAIN ANOTHER FEW MILES IT WILL SHUT OFF AGAIN. THERE ARE NO LIGHTS ON, SO NO MECHANIC TO TELL ME WHAT THE PROBLEM IS. I EVEN CALLED THE DEALER, AND I WAS TOLD THAT THEY CAN'T DIAGNOSE THE CAR BECAUSE IS NO CHECK ENGINE LIGHT ON.. I TRIED FEW DIFFERENT AUTO SHOPS WITH NO ANSWER, SO MY CAR IS PARKED IN THE DRIVEWAY BECAUSE I'M SCARED TO DRIVE IT, I DON'T KNOW HOW OR WHEN THE ENGINE WILL STOP.. ANOTHER MECHANIC TOLD ME TO DROP THE CAR TO HIS SHOP BUT IT MAKE 2 WEEKS OF WORK TO FIND OUT THE PROBLEM AND I WILL HAVE TO PAY FOR 2 WEEKS, AND THAN TO PAY TO FIX IT. IT USUALLY STOPS WHILE IN MOTION WHEN CLOSE TO THE A TRAFFIC LIGHT, WHEN I MAKE A TURN AND ALWAYS WHEN I SLOW DOWN

VEHICLE CUTS OFF AFTER DRIVING FOR ABOUT AN HOUR AND A HALF OR TWO AFTER IT GETS HOT FROM DRIVING. THEN HAVE TO WAIT A WHILE LIKE 10 15 MINUTES FOR EVERYTHING TO COOL DOWN AND IT WILL START BACK UP AGAIN NO PROBLEM. DRIVE 5 MINUTES MORE SHUTS DOWN REPEATEDLY. WHEN IT SHUTS DOWN THE DASHBOARD DISPLAYS SERVICE STABILITRAK CONTROL AND SERVICE ANTI THEFT DETERRENT SYSTEM. NOTE. I'VE PUT A NEW STARTER ON. A NEW THROTTLE BODY. MASS AIRFLOW SENSOR. UPSTREAM OXYGEN SENSOR. CHANGED THE OIL, CHECKED WIRES. CHANGED THE CABIN AIR FILTER. STILL NOT FIXED. NO SERVICE ENGINE LIGHTS WHAT SO EVER. SERVICE STABILITRAK AND ANTI THEFT IS ALL IT'S SHOWING.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE DOORS FAILED TO OPEN FROM INSIDE THE VEHICLE. THE CONTACT WAS LOCKED INSIDE THE VEHICLE FOR AN HOUR. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM ALLOWED OTHER COMPONENTS TO FUNCTION INCLUDING THE WINDSHIELD WIPERS, THE HEATER, AND THE DOOR LOCKS. THE CONTACT RESEARCHED AND WAS CONCERNED THAT THE SYSTEM WAS HACKED. THE VEHICLE OCCASIONALLY FAILED TO START OR TURN OVER. THE ENGINE WAS PREVIOUSLY REPLACED AT THE CONTACT'S EXPENSE. THE CONTACT WAS ONCE LOCKED INSIDE THE VEHICLE AND ALMOST SUFFERED FROM HEAT EXHAUSTION. THE CONTACT STATED HE WAS DISABLED. JEFF KEY MOTORS (2889 US HIGHWAY 431, ANNISTON, AL 36206, (256) 820-0280) WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE AFTER A MONTH OF DIAGNOSING THE VEHICLE WHILE THE VEHICLE WAS IN THEIR CUSTODY. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DISMISSED THE ISSUE STATING THAT THEY ONLY DEALT WITH NEWER VEHICLES. THE FAILURE MILEAGE WAS UNAVAILABLE. *BF THE CONSUMER STATED LOCKED IN CAR AND ALMOST DIED DUE TO HEAT. *TR

AIR CONDITIONING JUST STOPPED WORKING. MY 2015 BUICK ENCLAVE JUST TURNED 30,000 MILES. IMAGINE MY SHOCK WHEN I WAS TOLD IT WOULD COST $1,530.83 TO REPAIR. WARRANTY APPEARS TO BE 3 YEARS -30,000 MILES. I'VE NOTICED A LOT OF COMPLAINTS ON LINE REGARDING AIR CONDITIONING PROBLEMS IN THIS MAKE AND MODEL AND WONDERED IF A RECALL HAD TAKEN PLACE. I'VE BEEN A GENERAL MOTORS GAL THROUGH MOST OF MY LIFE. MY FATHER STARTED AT A 'REPO MAN WITH GMAC AND RETIRED AS SALES MANAGER 1970. I WAS SECRETARY TO BRANCH MANAGER @ MOTORS INSURANCE COMPANY IN MY YOUNGER DAYS. A LOT OF TRUST AND LOYALTY TO GM OVER THE YEARS, WHEN I BECAME A WIDOW AND NEEDED TO BUY A CAR ON MY OWN, I WAS EXCITED TO GO HIGHER-END AND PURCHASE MY BUICK ENCLAVE, THINKING IT WOULD LAST FOR YEARS. THEN IN JUNE 2018 TRANSMISSION OR DRIVE TRAIN FAILED BUT IT WAS UNDER WARRANTY. THEN IN JULY 2020 DURING A ROUTINE OIL CHANGE I HAD TO PAY $222.14 ADDITIONAL WORK. WAS TOLD BY LOCAL MECHANIC THAT NONE OF THIS WAS NEEDED. BOTTOM LINE, I SPENT $50,000 TO PURCHASE THIS VEHICLE AND NOW I CERTAINLY DO NOT FEEL SECURE DRIVING THIS CAR. LIVING ALONE REQUIRES RELIABLE TRANSPORTATION! HOPE YOU WILL FIND A SOLUTION TO HELP ME WITH THIS HUGE AC EXPENSE. APPARENTLY THE DIAGNOSTIC TEST PRELIMINARILY COST $200.00 ALONE. WHICH IS CRAZY. THANK YOU IN ADVANCE FOR YOUR KIND CONSIDERATION. DEALER IS I.G.BURTON, 17861 COASTAL HWY, LEWES, DELAWARE 19958

THE HEAT DOES NOT WORK WHILE IDLING. ONLY HEATS UP WHILE DRIVING. BEGAN AT 20 K MILES.