BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 BUICK LACROSSE
    - CHICAGO, IL

    VEHICLE CUTS OFF AFTER DRIVING FOR ABOUT AN HOUR AND A HALF OR TWO AFTER IT GETS HOT FROM DRIVING. THEN HAVE TO WAIT A WHILE LIKE 10 15 MINUTES FOR EVERYTHING TO COOL DOWN AND IT WILL START BACK UP AGAIN NO PROBLEM. DRIVE 5 MINUTES MORE SHUTS DOWN REPEATEDLY. WHEN IT SHUTS DOWN THE DASHBOARD DISPLAYS SERVICE STABILITRAK CONTROL AND SERVICE ANTI THEFT DETERRENT SYSTEM. NOTE. I'VE PUT A NEW STARTER ON. A NEW THROTTLE BODY. MASS AIRFLOW SENSOR. UPSTREAM OXYGEN SENSOR. CHANGED THE OIL, CHECKED WIRES. CHANGED THE CABIN AIR FILTER. STILL NOT FIXED. NO SERVICE ENGINE LIGHTS WHAT SO EVER. SERVICE STABILITRAK AND ANTI THEFT IS ALL IT'S SHOWING.

    Source: NHTSA WEB SITE
  • 2005 BUICK LACROSSE
    - EASTABOGA, AL

    TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE DOORS FAILED TO OPEN FROM INSIDE THE VEHICLE. THE CONTACT WAS LOCKED INSIDE THE VEHICLE FOR AN HOUR. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM ALLOWED OTHER COMPONENTS TO FUNCTION INCLUDING THE WINDSHIELD WIPERS, THE HEATER, AND THE DOOR LOCKS. THE CONTACT RESEARCHED AND WAS CONCERNED THAT THE SYSTEM WAS HACKED. THE VEHICLE OCCASIONALLY FAILED TO START OR TURN OVER. THE ENGINE WAS PREVIOUSLY REPLACED AT THE CONTACT'S EXPENSE. THE CONTACT WAS ONCE LOCKED INSIDE THE VEHICLE AND ALMOST SUFFERED FROM HEAT EXHAUSTION. THE CONTACT STATED HE WAS DISABLED. JEFF KEY MOTORS (2889 US HIGHWAY 431, ANNISTON, AL 36206, (256) 820-0280) WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE AFTER A MONTH OF DIAGNOSING THE VEHICLE WHILE THE VEHICLE WAS IN THEIR CUSTODY. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DISMISSED THE ISSUE STATING THAT THEY ONLY DEALT WITH NEWER VEHICLES. THE FAILURE MILEAGE WAS UNAVAILABLE. *BF THE CONSUMER STATED LOCKED IN CAR AND ALMOST DIED DUE TO HEAT. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK ENCLAVE
    - LEWES, DE

    AIR CONDITIONING JUST STOPPED WORKING. MY 2015 BUICK ENCLAVE JUST TURNED 30,000 MILES. IMAGINE MY SHOCK WHEN I WAS TOLD IT WOULD COST $1,530.83 TO REPAIR. WARRANTY APPEARS TO BE 3 YEARS -30,000 MILES. I'VE NOTICED A LOT OF COMPLAINTS ON LINE REGARDING AIR CONDITIONING PROBLEMS IN THIS MAKE AND MODEL AND WONDERED IF A RECALL HAD TAKEN PLACE. I'VE BEEN A GENERAL MOTORS GAL THROUGH MOST OF MY LIFE. MY FATHER STARTED AT A 'REPO MAN WITH GMAC AND RETIRED AS SALES MANAGER 1970. I WAS SECRETARY TO BRANCH MANAGER @ MOTORS INSURANCE COMPANY IN MY YOUNGER DAYS. A LOT OF TRUST AND LOYALTY TO GM OVER THE YEARS, WHEN I BECAME A WIDOW AND NEEDED TO BUY A CAR ON MY OWN, I WAS EXCITED TO GO HIGHER-END AND PURCHASE MY BUICK ENCLAVE, THINKING IT WOULD LAST FOR YEARS. THEN IN JUNE 2018 TRANSMISSION OR DRIVE TRAIN FAILED BUT IT WAS UNDER WARRANTY. THEN IN JULY 2020 DURING A ROUTINE OIL CHANGE I HAD TO PAY $222.14 ADDITIONAL WORK. WAS TOLD BY LOCAL MECHANIC THAT NONE OF THIS WAS NEEDED. BOTTOM LINE, I SPENT $50,000 TO PURCHASE THIS VEHICLE AND NOW I CERTAINLY DO NOT FEEL SECURE DRIVING THIS CAR. LIVING ALONE REQUIRES RELIABLE TRANSPORTATION! HOPE YOU WILL FIND A SOLUTION TO HELP ME WITH THIS HUGE AC EXPENSE. APPARENTLY THE DIAGNOSTIC TEST PRELIMINARILY COST $200.00 ALONE. WHICH IS CRAZY. THANK YOU IN ADVANCE FOR YOUR KIND CONSIDERATION. DEALER IS I.G.BURTON, 17861 COASTAL HWY, LEWES, DELAWARE 19958

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCORE
    - CANTON, GA

    THE HEAT DOES NOT WORK WHILE IDLING. ONLY HEATS UP WHILE DRIVING. BEGAN AT 20 K MILES.

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - FAIRFAX, VA

    SOMETIMES CAR IS DEAD IN THE MORNING, UNABLE TO JUMPSTART, 1 HOUR LATER CAR STARTS RIGHT UP, DRIVES FINE FOR A WHILE THEN DIES, HAS DIED WHILE WAITING AT A STOP SIGN. I HAVE TAKEN IT TO TWO AUTO SHOPS INCLUDING THE DEALER. THE FIRST AUTO SHOP COULD FIND NOTHING WRONG, THE DEALER TOLD ME IT WAS MY BATTERY (WHICH WAS ONLY 1 YEAR OLD). HE REPLACED THE BATTERY BUT MY CAR CONTINUES TO RANDOMLY DIE.

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCORE
    - BURLINGTON, NC

    I WAS DRIVING ON THE INTERSTATE AND THE VEHICLE WAS IN CRUISE CONTROL. IT ACTED AS IT WAS ACCELERATING AND THEN THE CRUISE CONTROL QUIT AND I LOST SPEED. I REGAINED SPEED AND THEN IT LURCHED AGAIN; THE CRUISE CONTROL AGAIN WENT OFF. WHEN I APPLIED THE BRAKE TO PULL TO THE SIDE OF THE ROAD, THE ENGINE STARTED TO THROTTLE UP AND ACCELERATE, I HAD TO BRAKE HARDER TO COME TO A FULL STOP.

    Source: NHTSA WEB SITE
  • 2012 BUICK VERANO
    - NORTH VERSAILLES, PA

    PURCHASED THE CAR USED WITH 65K MILES AND EVERYTHING SEEMED GOOD. AT AROUND 72K THE CAR HAD A LOUD PINGING NOISE. I CHECKED THE OIL AND THE DIP STICK WAS DRY. I CHANGED THE OIL AND FILTER TO BE SAFE. THE CAR HAS BEEN USING A QUART OF OIL EVERY 2000 MILES. AT 80K THE CHECK ENGINE LIGHT CAME ON. IN PA THAT MEANS YOU DO NOT PASS INSPECTION SO WE HAD TO HAVE THE ENGINE SERVICED. THE BILL WAS ONLY $212 DOLLARS FOR TWO VALVE POSITION SOLENOIDS. I DID A COMPLETE OIL AND FILTER CHANGE THEN ALSO. AT 1712 MILES LATER THE ENGINE LIGHT CAME ON AGAIN, THE ENGINE OIL WAS 1,5 QUARTS LOW AGAIN. I GUESS I AM IN THE SAME BOAT AS MOST OF THE OTHERS WITH HIGH OIL CONSUMPTION, SHAFTED BY GM AGAIN. I DO NOT UNDERSTAND HOW A COMPANY CAN SELL SOMETHING SO BADF AND GET AWAY WITH IT. IT SEEMS ALL OF THE GM VEHICLES WITH THE 22.4 LITER 4 CYLINDER ENGINE HAVE THESE ISSUES. THE SHAME IS THE CAR ITSELF SO FAR HAS BEEN PRETTY GOOD EXCEPT FOR THE OIL ISSUE. WHEN WILL GM START TO STAND BEHIND THEIR PRODUCT?

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCORE
    - LEBANON, OH

    MY VEHICLE WAS IN MOTION ON THE HIGHWAY AT AN APPROXIMATE SPEED OF 65MPH AND SUDDENLY I HEARD A STRANGE POP. MY CAR IMMEDIATELY WENT INTO LIMP MODE CAUSING MY SPEED TO DROP TO 25MPH ON A MODERATELY CROWDED INTERSTATE HIGHWAY. DUE TO THE DANGEROUS NATURE OF THIS ISSUE, I DROVE ON THE SHOULDER TO THE CLOSEST EXIT AND DROVE THE CAR TO THE CLOSEST DEALERSHIP. 6 DIFFERENT TROUBLE CODES WERE PULLED ON THE VEHICLE. I PURCHASED MY VEHICLE LESS THAN 6 MONTHS AGO ALONG WITH A GMPP EXTENDED WARRANTY. FOR TWO WEEKS, THE WARRANTY COULD NOT BE FOUND AND I WAS CALLING NUMEROUS WARRANTY COMPANIES TRYING TO FIND OUT WHAT OCCURRED WITH MY WARRANTY. AFTER THE 2 WEEKS OF CALLS AND CONFUSION, THE DEALERSHIP STATED THAT THEY WOULD COVER THE PCV VALVE ISSUE THAT THEY HAD DIAGNOSED TO BE THE PROBLEM. THE DEALERSHIP NEVER STATED THAT THE PCV VALVE MALFUNCTION WAS IN FACT A "SPECIAL ADDED PROTECTION ISSUE" PUT OUT BY GM IN AUGUST. I FINALLY RECEIVED MY VEHICLE BACK TWO DAYS AGO AND THE CAR IS STILL NOT WORKING AS IT WAS BEFORE THIS REPAIR. IT IS IDLING HARD AND AT HIGH RPM AND ALSO HESITATING DURING ACCELERATION.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - ANGIER, NC

    TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY STRONG ODOR IN THE CABIN OF THE VEHICLE. THE CONTACT CALLED JOHN HIESTER CHEVROLET LOCATED AT 3100 N MAIN ST, FUQUAY-VARINA, NC 27526, (919) 552-4944, TO NOTIFY THE DEALER OF THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF TSB 99-01-39-004G WHICH WAS RELATED TO THE FAILURE. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 55,000.*DT *AS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 BUICK LESABRE
    - BAY CITY, MI

    CLUNK WHEN TURNING THEN LOSS OF CONTROL WHEN STEERING, MECHANIC FOUND FRACTURED POWER STEERING RACK.

    Source: NHTSA WEB SITE