BUICK Complaints

TL* THE CONTACT OWNS A 2014 BUICK ENCORE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT REPLACED THE BATTERY HOWEVER, THE VEHICLE STALLED AFTER FIVE MINUTES. THE VEHICLE WAS TOWED TO DEACON JONES CHEVROLET BUICK GMC OF CLINTON (1615 SUNSET AVE, CLINTON, NC 28328 (910) 684-4834) WHERE THE VEHICLE WAS DIAGNOSED WITH A CRACK IN THE ENGINE BLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 BUICK ENCORE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TURBO CHARGER WASTE GATE WAS CRACKED AND NEEDED TO BE REPLACED. THE TURBO CHARGER WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 71,350. *LN *JS*DT*JB

THE SAFERCAR APP DOES NOT RECOGNIZE THE VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE REAR POWER LIFT GATE DOES NOT STAY UP AND CLOSES SUDDENLY AND HAS CAUSED SEVERAL MINOR INJURIES TO MY FAMILY. I NOTICED THERE WAS POTENTIALLY A RECALL FOR THIS ISSUE FOR ENCLAVES MADE BETWEEN 2010 AND MARCH OF 2012 BUT IT DOESN'T SEEM TO BE ASSOCIATED TO MY SPECIFIC VIN.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE LOSS POWER AS A SMOKE ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE. THE CONTACT EXITED THE HIGHWAY AND WENT TO A LOCAL AUTO STORE. WHILE PARKED, HE INSPECTED THE VEHICLE, OPENING THE REAR PASSENGER DOOR AND FOUND THAT THE PLASTIC BURNING ODOR WAS COMING FROM THE UNDERNEATH THE SEAT. THE CONTACT LIFTED THE REAR SEAT AND DISCOVERED THAT THE FUSE BOX WAS EXTREMELY HOT TO TOUCH. UPON OPENING THE BOX SMOKE AND A BURNT FUSE RELAY WAS SEEN. THE CONTACT STATED THAT HE PURCHASED AND REPLACED THE BURNT FUSE. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE, WHERE IT WAS LATER TOWED FROM TO THE DEALER THOMAS CHEVROLET-BUICK INC. (2128 S BYRON BUTLER PKWY, PERRY, FL 32348) WHO INFORMED THE CONTACT THAT NO RECALL WERE UNDER THE VIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE FUEL RELAY KIT NEEDED TO BE REPLACED. THAT CONTACT MENTIONED MANUFACTURER COMMUNICATION NUMBER: 15-NA051 (ELECTRICAL SYSTEM, SEATS, FUELS SYSTEM, GASOLINE) (NHTSA ID NUMBER: 10108617) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, A CASE WAS OPENED AND THE CONTACT WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.

I WAS HEADING TO WORK AND NEEDED TO USE MY WINDSHIELD WIPERS WHEN THEY SIMPLY WOULD NOT TURN ON - NO SOUND FROM THE MOTOR OR ANYTHING. FOR MANY DAYS THIS HAS NOT WORKED, NOW GOING OVER A WEEK. NO INDICATOR LIGHTS THAT ANYTHING COULD BE WRONG EITHER. I NEED MY WIPERS! THE NEAREST DEALERSHIP COULDN'T EVEN GET ME IN FOR A WEEK (I GO TOMORROW). IF YOU SEARCH THIS ISSUE IT APPEARS TO BE A RECURRING THEME WITH BUICK AND GMC VEHICLES - ESSENTIALLY THE WIPER MOTOR JUST DECIDES TO DIE OUT OF NO WHERE. I BOUGHT THE CAR BRAND NEW..

ON 8-6-2020, (ABOUT 11 AM) WHILE DRIVING (ABOUT 70MPH) NORTH ON I43 IN EASTERN WISCONSIN, AT A POINT NORTH OF SHEBOYGAN, THE MESSAGE 'SERVICE POWER STEERING' APPEARED ON THE DASH. WHEN I STARTED TO DRIVE OFF TO A REST STOP, I REALIZED THE STEERING WAS VERY STIFF AND REQUIRED EXTRA EFFORT TO GUIDE THE CAR, THE 'ELECTRIC POWER STEERING' (EPS) HAD COMPLETELY FAILED. HOW COULD THIS HAPPEN WHEN THE CAR WAS ONLY 7 YEARS OLD WITH 64941 MILES, LESS THAN 10K MI/YR!!! I CAREFULLY DROVE THE CAR TO BERGSTROM BUICK GMC IN GREEN BAY WIS. THE DIAGNOSIS WAS THE ENTIRE EPS GEAR BOX HAD TO BE REPLACED WITH A COST NEAR $2500. I WAS STUNNED. I COMPLAINED TO THE SERVICE MANAGER THAT BECAUSE OF THE CARS AGE & ELAPSED MILES, THIS SHOULD NOT HAVE HAPPENED! I FURTHER STATED THAT I COULD UNDERSTAND THAT SOMETHING LIKE THIS MIGHT HAPPEN AFTER 10 YEARS & 100K MILES, BUT NOT BEFORE!! HE REPLIED THE CAR WAS OUT OF WARRANTY AND THAT FAILURES LIKE THIS CAN HAPPEN. EVENTUALLY THE CAR WAS SATISFACTORILY REPAIRED, COPY OF THE BILL ATTACHED. MY CONTENTION IS THAT THIS IS NOT ONLY A RELIABILITY ISSUE, BUT MORE IMPORTANTLY A SAFETY ISSUE. WHEN MY WIFE & I PURCHASED THE CAR, WE WERE BOTH RETIRED AND DID NOT HAVE THE DAILY GRIND OF DRIVING TO/FROM WORK IN ALL KINDS OF WEATHER. IN FACT THE CAR WAS DRIVEN MINIMALLY IN ADVERSE CONDITIONS. WHEN THIS FAILURE OCCURRED, I HAD THE COMPOSURE TO SAFELY STEER/GUIDE THE CAR, HAD MY WIFE BEEN DRIVING, THE INCIDENT COULD HAVE HAD A CATASTROPHIC RESULT. I NOW HAVE 'MUCH PAUSE' ABOUT THE RELIABILITY/SAFETY OF EPS VS HYDRAULIC PS (HPS), IF & WHEN THIS WILL HAPPEN AGAIN! A SIMILAR COMPLAINT WAS FILED WITH BUICK GMC CUSTOMER SERVICE.

SERVICE CHARGING SYSTEM LIGHT HAS COME ON, BATTERY LIGHT HAS COME ON SERVICE PARKING LIGHT HAS COME ON. CAR MAKES A WHINING SOUND WHEN THE ENGINE RESTARTS AFTER AUTO STOP MODE. ALSO, THE ENGINE HAS FAILED TO RESTART AFTER AUTO STOP MODE, AND STARTING TO NOTICE A 'HOT'SMELL

WHEN I MY CAR STOPS AT LIGHTS STOP SIGNS AND AUTO STOP KICKS ON AND I TAKE MY FOOT OFF BRAKE TO GO MY AIR BAG LIGHTS FLASHES AND STAYS ON FOR A SECOND AND THEN GOES OUT WHILE I'M DRIVING ALL THE TIME . THEN RECENTLY WHEN I WAS DRIVING AND ENDED UP STOPPING AND AUTO STOP KICKED ON MY CAR MADE A GRINDING NOISE AND I COULDN'T MOVE I WAS IN THE MIDDLE OF BUSY STREET AT LIGHT I HAD TO PUT MY CAR IN PARK AND SHUT THE CAR OFF AND RESTART IT FOR IT TO EVEN MOVE THIS HAPPENED TWO DIFFERENT TIMES TO ME I AM VERY WORRIED BECAUSE NO ENGINE LIGHT COMES ON OR NOTHING AND IT IS VERY DANGEROUS ALSO MY AIRBAG LIGHT SHOULD NOT COME ON WHILE I'M DRIVING THIS ASWELL IS DANGEROUS

MY CAR CUTS OFF AND GIVES WARNING OF BATTERY CHARGING SYSTEM FAILURE WHEN I SLOW TO STOP AT RED LIGHTS OR TURN IN MY DRIVEWAY.. I'VE CHANGED THE BELT AND IT'S STILL DOING IT. I BOUGHT THIS CAR IN 2017 AND I AM CONCERNED THAT MAYBE THE RECALL WASNT CHANGED FOR EASSIST COMPONENTS. I HAVE A 2 YEAR OLD. I CANT STEARNS MY CAR BECAUSE IT'S TOO HARD WHEN ENGINE KILLS. IT ITS VERY DANGEROUS AND SOMETHING MAJOR IS WRONG.