BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 BUICK LACROSSE
    - MANSFIELD, TX

    TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. THE CONTACT STATED THAT WHILE PARKING HER VEHICLE AT A LOW RATE OF SPEED, THE POWER STEERING DRIVE WITH CARE AND SERVICE BRAKE ASSIST WARNING MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT SINCE THE VEHICLE WAS AN ELECTRIC VEHICLE, THE VEHICLE WOULD HAVE TO BE SERVICED AT A DEALER. THE CONTACT SPOKE TO CLASSIC BUICK GMC ARLINGTON (1400 E INTERSTATE 20, ARLINGTON, TX 760180) WHERE SHE WAS INFORMED TO BRING THE VEHICLE IN FOR INSPECTION. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 79,150.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 BUICK ENCLAVE
    - PITTSFORD, NY

    THE AIR CONDITIONER STOPPED WORKING AFTER AFTER 45K MILES. THIS COULD BE A SIMILAR PROBLEM GM IS EXPERIENCING WITH THEIR OTHER BRANDS FROM 2015 TO 2017. WE WOULD QUOTED THE REPAIR COSTS OF 1200. IT UNACCEPTABLE FOR THE AIR CONDITIONER TO STOP WORKING AFTER SUCH A SHORT PERIOD OF TIME DUE TO THE FACT WE LIVE IN A COOL TEMPERATURE REGION OF THE NORTHEAST.

    Source: NHTSA WEB SITE
  • 2002 BUICK LESABRE
    - CATONSVILLE, MD

    WHEN I WAS GETTING READY TO STOP, I TOOK MY FOOT OFF OF THE GAS PEDAL AND WAS MOVING MY FOOT OVER TO THE BRAKE, THE CAR SUDDENLY SPEED UP; I HAD TO STEP ON THE BRAKE EXTRA HARD TO STOP IT. THIS HAS HAPPENED TO ME MORE THAN ONCE. IT DOESN'T HAPPEN ALL THE TIME. I HAD ONE PARKING LOT ACCIDENT BECAUSE OF THIS ISSUE.

    Source: NHTSA WEB SITE
  • 2011 BUICK ENCLAVE
    - CLARKSTON, MI

    I RECEIVED A CLASS ACTION LAW SUIT CARD, STATING A GM RECALL #14V118, RECALL DATE 3/31/2014 WAS ON MY VEHICLE; I NEVER RECEIVED A RECALL NOTICE ABOUT "GM IGNITION SWITCH ECONOMIC SETTLEMENT CLAIMS CENTER", BUT MY VIN WAS STATED AS EFFECTED. I'M CONCERNED I HAVE AN UNSAFE SITUATION.

    Source: NHTSA WEB SITE
  • 2008 BUICK LACROSSE
    - HILTON, NY

    RED AIR BAG LIGHT COMES ON INTERMITTENTLY. MANY OWNERS OF THESE CARS HAVE COMPLAINED. IT IS A POOR DESIGN AND SHOULD BE RECALLED. WHEN THE AIR BAG LIGHT IS ON, THERE IS NO AIR BAGS THAT WORK. THE PROBLEM IS IN THE WIRING AND IN THE PASSENGER PRESENCE SYSTEM WHICH COSTS NEARLY 1K FOR A NEW SEAT BLADDER WHICH MAY OR MAY NOT FIX THE PROBLEM. MANY OWNERS OF THESE MODELS ARE HAVING ISSUES WITH THE AIR BAG SYSTEMS IN THESE VEHICLES. WHY HASN'T GM BEEN ORDERED TO REPAIR ALL OF THESE OBVIOUSLY DEFECTIVE SYSTEMS? NEVER HAD AN AIR BAG PROBLEM WITH ANY OTHER VEHICLE. LIGHT IS ON STEADY NOW AND ALL AIR BAGS ARE DISABLED DUE TO THIS ONE PROBLEM. NOT A GREAT DESIGN AND AS A SAFETY ISSUE, IT SHOULD BE A MANDATORY REPAIR BY GM. NONE OF MY OTHER BRANDS-FORD, NISSAN, OR HONDAS HAVE EVER HAD AN AIR BAG PROBLEM. THIS IS ANOTHER IGNITION KEY DESIGN TYPE LAWSUIT WAITING TO HAPPEN. WHY HASN'T A RECALL BEEN ORDERED? OVER 70 COMPLAINTS RIGHT HERE FOR SAME ISSUES. WHEN IS SOMETHING GOING TO BE DONE BEFORE DEATHS OCCUR DUE TO NON DEPLOYMENT?

    Source: NHTSA WEB SITE
  • 2013 BUICK LACROSSE
    - GOLD BAR, WA

    WHILE DRIVING AT 75MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING. I BARELY MANAGED TO GET OFF THE HIGHWAY. THE NEXT DAY I STARTED THE VEHICLE AND THE STEERING RETURNED. THE STEERING HAS BEEN INTERMITTENTLY GOING OUT SINCE I PARKED IT AT HOME. I START THE CAR FREQUENTLY TO KEEP THE BATTERY CHARGED AND EACH TIME THE STEERING MAY OR MAY NOT WORK.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - SAUCIER, MS

    VEHICLE DIES IN THE MIDDLE OF DRIVING AT ALL SPEEDS AND CAN'T STEER OR BRAKE ONLY PRAY. ALSO, I TURNED VEHICLE OFF AND WON'T RESTART TOWER TO SERVICE CENTER THEY SAID I NEED NEW ENGINE!!!! I WAS JUST DRIVING IT NO SMOKE NO SMELL JUST WON'T START HE SAID NO OIL IN ENGINE EVEN THOUGH NOT SCHEDULED FOR A OIL CHANGE YET. RADIO WON'T KEEP DATE OR TIME OR RADIO STATIONS!

    Source: NHTSA WEB SITE
  • 2012 BUICK ENCLAVE
    - PHILADELPHIA, PA

    TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE INADVERTENTLY CLOSED AND STRUCK A PERSON RETRIEVING AN UNKNOWN OBJECT OUT OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE F. C. KERBECK GMC DEALER LOCATED AT 100 ROUTE 73 N, PALMYRA, NJ 08065, WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK ENCLAVE
    - LENOIR CITY, TN

    TRANSMISSION IS SHIFTING HARD. WAS SHIFTING HARD ONLY ON A TURN BUT IS NOW SHIFTING HARD AS YOU ARE JUST DRIVING ON A STRAIGHTWAY.

    Source: NHTSA WEB SITE
  • 2010 BUICK LACROSSE
    - JERSEY CITY, NJ

    AIR BAG IS ON SAYS IT NEEDS CHECKED AND ALSO SOME ELECTRICAL PROBLEM WITH THE TRANSMISSION THAT IS CAUSING THE CAR TO JERK WHILE ACCELERATING

    Source: NHTSA WEB SITE