BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 BUICK ENCLAVE
    - OCONOMOWOC, WI

    TWICE WITHIN THE PAST MONTH WHEN DRIVING ON THE INTERSTATE WHILE USING CRUISE CONTROL MY VEHICLE AUTOMATICALLY STARTED ACCELERATING UNCONTROLLABLY. DEPRESSING THE BRAKE PEDAL DID NOT DISENGAGE THE CRUISE CONTROL OR STOP THE CAR FROM TRYING TO ACCELERATE. IN BOTH CASES I HAD THE WHEREWITHAL NOT TO PANIC, CONTROL THE VEHICLE TO THE SHOULDER, PUT THE CAR IN NEUTRAL AND TURN THE ENGINE OFF. AFTER RESTARTING THE CAR THE ENGINE IMMEDIATELY CONTINUED TO ACCELERATE AND THROTTLE UP TO 4000 RPMS WHILE STILL IN PARK. FORTUNATELY, BOTH INSTANCES OCCURRED ON STRAIGHT STRETCHES OF INTERSTATE DURING LESS THAN CROWDED HOURS. I SHUTTER TO THINK IF THIS OCCURRED WHILE MY KIDS WERE DRIVING. I AM FILING THIS COMPLAINT IN HOPES THAT IF THERE ARE OTHER CASES OF THIS HAPPENING WE CAN MAKE SURE GM CAN FIX THIS BEFORE ANYONE GETS KILLED. I KNOW OTHER AUTOMAKERS HAD THIS PROBLEM AND WERE ABLE TO CORRECT IT THROUGH RECALL. I CONTACTED GM/BUICK WITH MY CONCERNS AND THEY ACKNOWLEDGED THAT THIS IS INDEED A SAFETY CONCERN BUT SINCE MY WARRANTY IS EXPIRED THERE IS NOTHING THEY CAN DO BUT ADVISE ME TO TAKE IT IN FOR REPAIR AT MY OWN EXPENSE. I HAVE A VIDEO I TOOK AFTER THE SECOND OCCURRENCE ONCE I WAS ABLE TO PULL MY VEHICLE OVER AND TRY TO RESTART IT. I AM NOT ABLE TO UPLOAD IT THROUGH THIS FORM BUT I CAN SEND IT UPON REQUEST. *TR

    Source: NHTSA WEB SITE
  • 2012 BUICK VERANO
    - YPSILANTI, MI

    EXCESSIVE OIL CONSUMPTION. LOW OIL LIGHT DID NOT COME ON CAUSING CAR TO PRODUCE "ENGINE POWER REDUCED" WARNING ON DASHBOARD. LESS THAN HALF A QUART OF OIL IN ENGINE CAUSED TIMING BELT TO BREAK ALONG WITH HEAD GASKET TO COLLAPSE. ISSUE WITH CAR HAPPENED AT WORK SITTING IN STATIONARY PARKING SPOT

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCORE
    - COLUMBUS, GA

    SEAT BELT IS HARD TO LOCK AND STICKS WHEN YOU TRY TO ADJUST IT. IT WILL LOCK UP AROUND YOUR NECK. IT WILL LOCKUP IN MOTION OR STANDING STILL. IT HAS BEEN DOING IT SINCE I PURCHASED THE CAR 02/07/2018

    Source: NHTSA WEB SITE
  • 2001 BUICK REGAL
    - SEATTLE, WA

    TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHILE THE VEHICLE WAS IDLING FLAMES APPEARED FROM UNDER THE HOOD. NO INJURIES WERE REPORTED. THE CAUSE WAS UNDETERMINED. THE CONTACT STATED THAT WHILE PARKED WITH THE ENGINE ON FLAMES WERE SUDDENLY PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE DEPARTMENT AND POLICE DEPARTMENT REPORTS WERE TAKEN AT THE SCENE. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN LOOK UP INDICATED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA RECALL CAMPAIGN: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK REGAL
    - WEST SAINT PAUL, MN

    HID DRIVER HEADLIGHT ASSEMBLY BECAME FULL OF CONDENSATION AND STOPPED WORKING. QUOTE FROM DEALER TO REPLACE ENTIRE ASSEMBLY IS $1800.

    Source: NHTSA WEB SITE
  • 2017 BUICK ENCLAVE
    - CINCINNATI, OH

    THE CAR WAS REAR ENDED WHILE PARKED. THE CAR IS TOTALED. THE CAR MOVED UP SEVERAL FEET UPON IMPACT IN PARK AND HIT THE TRAILER THAT WAS PARKED IN FRONT OF IT. THE AIRBAGS DID NOT DEPLOY AND THE SCREEN SHOWED AN ERROR MESSAGE FOLLOWING THE ACCIDENT THAT SAID "SERVICE AIRBAGS". THERE WAS NO PRIOR NOTIFICATION OF THIS SORT PREVIOUS TO THE ACCIDENT. THIS AIRBAG ISSUE SHOULD HAVE BEEN ALERTED BEFORE THE ACCIDENT TOOK PLACE.

    Source: NHTSA WEB SITE
  • 2014 BUICK VERANO
    - CONYERS, GA

    CAR WOULD SHUT OFF WHEN COMING TO A LIGHT SLOW TO GO WHEN PULLING OFF STALLED HAD IT FIX AT JOHN MILES BUICK LAST SUMMER NOW IT STARTED BACK .CAR SEEM TO SHIFT GEAR ON IT OWN RADIO GO DIM THEM BRIGHT UP BY ITSELF .JOHN MILES SAY THEY CAN'T FIND THE ISSUE AUTO START ON KEY CHAIN DO NOT WORK ALL THE TIME EVEN WHEN YOU CHANGE THE BATTERIES

    Source: NHTSA WEB SITE
  • 2018 BUICK ENCORE
    - MILFORD, PA

    SINCE I BOUGHT THIS CAR IN 04/2018 I HAD MANY PROBLEMS PROBLEMS AS THE ENGINE SENSOR HAD TO BE REPLACED, HEADLIGHTS GOING OUT WHEN I WAS DRIVING, THEY COULD NOT REPRODUCE THE PROBLEM AT THE DEALERSHIP , NOW THE BACK WHEEL DRIVER MODULE IS BAD,IT WILL NEED TO BE REPLACED ,AND FINALLY I ALMOST COULD NOT DRIVE IN THE HIGHWAY ON 04/25/2020, I WAS VERY AFRAID THAT I WAS GOING TO BE IN AN ACCIDENT WHEN THE POWER STEERING WHEEL LOCKED, ABS, BRAKE LIGHTS AND TRACTION LIGHT WERE ALL ON IN THE PANEL AND SO A WARNING SIGNAL.THE VEHICLE WAS IN MOTION.I WAS IN RT 206 IN NJ, AFTER CHESTER.025/2020. I HAD TO STOP BY A MARKET.THE CAR WAS TAKEN TO A SHOP IN NEWTON AND IT WILL BE TOWED TO MCGUIRE DELEARSHIP IN NEWTO FOR REPAIR. I AM VERY SCARED OF DRIVING THIS CAR AND I NEED A SAFE CAR TO GO TO WORK EVERYDAY!!!

    Source: NHTSA WEB SITE
  • 2017 BUICK LACROSSE
    - WEST UNION, OH

    GEARS OF TRANSMISSION ABRUPT AND HARD CONSTANTLY FLASHING SOME KIND OF SERVICE TRANSMISSION JERKS ON AUTO STOP BEEN HAVING PROBLEMS SINCE I GOT IT STARTING AT ABOUT 10000 MILES NOW HAS 48000 MILES

    Source: NHTSA WEB SITE
  • 2017 BUICK LACROSSE
    - WEST UNION, OH

    I HAVE HAD MY CAR IN SHOP AT LEAST 10 TIMES FOR THE SAME REASON AND IT NEVER ENDS. THEY KEEP CHANGING OR DOING SOMETHING TO THE GEAR SHIFTER. IT KEEPS SAYING SERVICE TRANSMISSION NOW IT SAYING ALL KINDS OF WARNINGS ABOUT STEERING EXCEEDING SPEED TRACK SOMETHING PLUS SERVICE TRANSMISSION WON'T SHIFT SOON ETC IT'S RIDICULOUS TO PAY THIS MUCH FOR A CAR AND HAVE IT IN THE SHOP THIS MANY TIMES IN 2 YEARS IT'S IN THERE AGAIN NOW AND PROBLEM STILL ISN'T FIXED

    Source: NHTSA WEB SITE