BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 BUICK LACROSSE
    - BEAVERTON, OR

    I WAS INVOLVED IN A HEAD ON COLLISION AT ROUGHLY 30 MILES AN HOUR AND THE FRONT AIR BAGS NEVER DEPLOYED.

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - GENESEO, IL

    NUMEROUS TIMES AT HIGHWAY SPEED MERGING ON AND OFF RAMPS INTO TRAFFIC THE POWER STEERING GOES OUT CAUSING ME TO APPLY MORE UPPER ARM STRENGTH TO MERGE AND THEN THE POWER STEERING COMES BACK ON CAUSING ME TO JERK THE VEHICLE INTO TRAFFIC ALMOST CAUSING ME TO HIT VEHICLES IN FARTHEST LANE.

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCORE
    - EAST ST LOUIS, IL

    WHEN I TURN THE STEERING WHEEL, YOU ARE ABLE TO HEAR A CREAKING SOUND THAT IS VERY PRONOUNCED. THIS JUST STARTED ALL SUDDENLY. THIS HAPPENS WHEN TURNING THE STEERING WHEEL TO THE LEFT AS WELL AS THE RIGHT.

    Source: NHTSA WEB SITE
  • 2016 BUICK VERANO
    - NATIONAL CITY, CA

    THAT WERE INSTALLED ON ORIGINALLY... ON THE CONTINENTAL WEBSITE, THERE ARE CUSTOMER COMPLAINTS ABOUT THESE TIRES WEARING OUT TOO FAST AND BUBBLING UP ON SIDES OF TIRES. I AM EXPERIENCING BOTH OF THESE ISSUES. WAS TOLD BY SERVICE, THAT I NEED TO PAY $1100.00 DOLLARS. I ASKED TO SPEAK TO SERVICE MANAGER, NOW I NEED TO PAY $500.00 FOR TIRES, AND GET THE SAME TIRES... SO I GET TO GO THROUGH THIS AGAIN??? WHAT GOOD IS A WARRANTY, AND WHY IS IT NOT ON THE STICKER AND IS NOT DISCUSSED DURING THE PURCHASE OF SAID NEW VEHICLE! SPOKE TO HYNDAI AND KIA. THEY HAVE BUMPER TO BUMPER COVERAGE. AND NO HIDDEN SURPRISES. GUESS WHAT KIND OF CAR WILL BE IN MY DRIVEWAY?

    Source: NHTSA WEB SITE
  • 2011 BUICK ENCLAVE
    - WEST CHICAGO, IL

    THE POWER LIFTGATE DOOR OPENS 75% OF THE WAY WHEN I PUSH BUTTON OR MANUALLY BUT THEN STARTS TO CLOSES AGAIN. I HAVE BEEN HIT BY THE DOOR SEVERAL TIMES ALREADY DUE TO DOOR CLOSING. ALSO DAY LIGHT ON PASSENGER FRONT GOES ON AND OFF. IT WILL WORK FOR A FEW DAYS THEN NOT WORK FOR WEEKS. HAVE HAD LIGHT BULB REPLACED AND CONTINUES TO HAPPEN. *TR

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - BATONRUGE, LA

    TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE MOTOR MOUNTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WERE PRESENT FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 BUICK RENDEZVOUS
    - ST. LOUIS, MO

    MY VEHICLE HAS BEEN PICKING UP SPEED FOR NO REASON. THE VEHICLE WAS NOT TAKEN TO NOR TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. ALSO, THE FUEL PUMP IS NOT WORKING. I CAN FILL IT UP WITH GAS AND THE LIGHT WILL STILL TURN ON. MAYBE AFTER DRIVING FOR A COUPLE MILES OR MAKING A TURN THE LIGHT WILL TURN OFF. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - CHICAGO, IL

    BRAKE GRINDING CHANGED BRAKES AND ROTORS AND ALSO CONTROL ARM HUB BEARING AND STRUT

    Source: NHTSA WEB SITE
  • 2006 BUICK LACROSSE
    - HILLSBOROUGH, NC

    TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 50 MPH, THE CONTACT BECAME AWARE THAT THE INSTRUMENT PANEL WAS INOPERABLE. THE FOLLOWING DAY THE INSTRUMENT PANEL OPERATED AS INTENDED. ON ANOTHER OCCASION WHILE DRIVING AT 35 MPH, THE HEADLAMPS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE HIGH BEAM HEADLAMPS WERE USED TO SAFELY OPERATE THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN HENDRICK CHEVROLET BUICK GMC SOUTHPOINT LOCATED AT (127 KENTINGTON DR, DURHAM, NC 27713), WHERE THE CONTACT WAS INFORMED THAT THE RECALL WAS EXPIRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 112,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 BUICK ENCORE
    - EAST SAINT LOUIS, IL

    TL* THE CONTACT OWNS 2017 BUICK ENCORE. THE CONTACT STATED THE FRONT PASSENGER'S SEAT BELT AND REAR PASSENGER'S SIDE SEAT BELTS FAILED TO LOCK SECURELY INTO THE BUCKLE. THE SEAT BELT WAS CLEANED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,124.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE