BUICK Complaints

THE HID LIGHTING BURNED THROUGH THE PLASTIC CASE ALLOWING THE STRATEGICALLY PLACED BALLAST ON THE BOTTOM TO FILL WITH WATER AND THE LIGHT BULB FAILED TO IGNITE. A MAJOR SAFETY ISSUE WHILE DRIVING

TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER SIDE HEAD LIGHT FAILED TO OPERATE WITHOUT WARNING. THE CONTACT NOTICE THAT MOISTURE HAD ACCUMULATED INSIDE OF THE DRIVER'S SIDE HEADLAMP ASSEMBLY. THE CONTACT ALSO NOTICED THAT THE HEADLAMP CIRCUIT BOARD WAS CORRODED DUE TO THE CONDENSATION. THE MANUFACTURER WAS CONTACTED AND A CLAIM NUMBER WAS PROVIDED. THE VEHICLE WAS TAKEN TO PENSKE BUICK GMC OF CERRITOS LOCATED AT (18400 STUDEBAKER RD, CERRITOS, CA 90703). THE CONTACT WAS THEN NOTIFIED BY THE DEALER THAT THE REPAIR WAS NOT FREE AND WOULD HAVE TO BE PAID FOR OUT OF POCKET. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

WHEN DRIVING WITH OR WITHOUT PASSENGER THE SERVICE AIRBAG WARNING GOES OFF AND ON THE WHOLE TIME WHILE DRIVING AND BEING PARKED.PLUS THE SERVICE POWER STEERING WARNING COMES ON AS WELL.

IN THE LAST YEAR I HAVE HAD TO REPLACE BRAKE PADS, CALIPERS AND ROTORS 3 TIMES IN 1 YEAR IN MY 2011 BUICK REGAL CXL 2.4L. NOW I'M GETTING READY TO DO IT FOR A 4TH TIME. I WAS SOLD CAR THAT HAD A HOLE IN THE MIDDLE OF MY EXHAUST THAT I DIDN'T KNOW WAS THERE UNTIL WINTER CAME AND HAD TO RUN THE HEAT. THE STABILITRAK SYSTEM CAME ON OUT OF THE BLUE AND SHUT MY CAR OFF GOING DOWN THE HIGHWAY. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR. I'M JUST FED UP AND OVER IT. ITS COSTING ME WAY TOO MUCH MONEY FOR ONLY ONLY THE CAR FOR A LITTLE OVER A YEAR NOW.

RECALL FIXED THE FRONT VALVE COVER AND THE REAR ONE SHOULD OF BEEN DONE ALSO DUE TO THE LEAKING OF OIL THAT COULD POTENTIALLY START A FIRE FROM LEAKING ON THE BLOCK AND POSSIBLY BURN ON THE EXHAUST MANIFOLD.

MY BUICK PURCHASED NOVEMBER 2019 HAS THE MISFORTUNE OF HAVING THE 2.0 LTG 4CYL TURBO. THROUGH RESEARCH I HAVE LEARNED THAT CATASTROPHIC FAILURE WITH THE PISTONS IS A COMMON OCCURRENCE ACROSS THE GM PLATFORM WITH SAME ENGINES. THIS IS LIKELY CAUSED BY A MISFIRE OR PREIGNITION IN THE CYLINDER WHICH WHICH FEEDS ON ITSELF AS IT GETS WORSE. ALSO THE PCV SYSTEM DESIGNED FOR A NATURALLY ASPIRATED ENGINE NOT A TURBO ENGINE. THIS SYSTEM FUNCTIONS ONLY WHEN THERE IS NO BOOST FROM THE TURBO. THIS CAUSE GUNK TO BUILD UP EVENTUALLY BACK FLOWING INTO #1. SINCE LIQUID WILL NOT COMPRESS IT CREATES PRESSURE IN THE CYLINDER DAMAGING THE RINGS. I PURCHASED MY CAR USED WITH NO WARRANTY AND EXACTLY 100K. EVEN ON THE TEST DRIVE I FELT A MISFIRE BUT WAS TOLD IT'S NOTHING. MAYBE MY FOOT SLIPPED. FIVE DAYS LATER THE PREIGNITION HAPPENED AGAIN. CHANGE THE PLUGS AND WIRES AND THE PROBLEM WENT AWAY FOR AWHILE. THREE WEEKS LATER WHEN I COLD START THE ENGINE IN THE MORNING TO WARM UP. IT WAS EXHIBITING THE SAME MISFIRING ALONG WITH A FLUCTUATING IDLE AND EXCESSIVE FUEL BEING BLOWN OUT THE EXHAUST. PULLED THE CODES ALL IT SAID WAS MISFIRE IN #2. BROUGHT IT IN TO SERVICE SHOP. THEY PULLED THE CODES WITH NOTHING REPORTING. I WAS TOLD IT WAS A NORMAL SITUATION IN THE BUICKS. BEING NAIVE AND UNFAMILIAR WITH THE MOTOR I BELIEVED THEM. I DID FIND A GM SERVICE BULLETIN THAT DID SUPPORT WHAT THEY SAID. CLAIMED IT WAS DOUBLE IGNITING TO HEAT THE CATALYTIC CONVERTOR UP FASTER. THE ENGINE CONTINUED TO EXHIBIT THE SAME ISSUES ALL ALONG IM BEING TOLD NOTHING IS WRONG. FAST FORWARD TO LAST WEEK THE PROBLEM EXPONENTIALLY INCREASED. BROUGHT IT INTO THE DEALER. THEY COULDN'T "FIND" ANYTHING THOUGH THEY AGREED WASN'T RUNNING RIGHT. MARCH 7 ANOTHER DEALERSHIP. YEP SOMETHING IS WRONG BUT THE CAR IS NOT SAYING ANYTHING. THE TECH WENT FOR A TEST DRIVE AND THE MOTOR FAILED. A BORE SCOPE REVEALED SEVERE PISTON DAMAGE.

CHECK ENGINE LIGHT CAME ON AT 60,000 MILES. CAR IS A 2017, 3 YEARS OLD. DIAGNOSTIC CODE SHOWS THE ALTERNATOR IS NO GOOD. CAR JUST SURPASSED WARRANTY. GM COULD NOT PROVIDE A REASON FOR THE ALTERNATOR GOING BAD ON SUCH A NEW VEHICLE.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO KYLE EDWARDS BUICK GMC LOCATED AT (1600 N MAIN ST, MUSKOGEE, OK 74401) AND WAS DIAGNOSED THAT THE ENGINE CEASED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. THE VIN WAS NOT AVAILABLE.

I RECENTLY JUST PURCHASED MY VEHICLE WITH 145,000 MILES WHEN I NOTICED THAT MY STEERING WHEEL LOCKS DURING TURNS. IT BECOMES VERY HARD AND DANGEROUS TO TURN. I HAVE TO TURN VERY SLOW WHICH IS DANGEROUS CAN COULD CAUSE AN ACCIDENT. I HAVE READ THAT THIS IS A VERY COMMON ISSUE WITH THIS VEHICLE AND THAT IT NEEDS TO BE RECALLED HOPEFULLY WE CAN FIND A WAY TO FIX THIS.

DRIVER SIDE HEADLIGHT IS RETAINING WATER/LIQUID. WHEN I BOUGHT THE CAR IN 2015, I WAS TOLD THAT MY TIRES WERE NEW; THEN 2 YEARS AGO, I WAS TOLD THAT I NEEDED TO REPLACE TWO OF THEM. NOW ONE OF THE TWO ORIGINAL PIRELLI TIRES HAS PITS AND CLEARS CHUNKS MISSING FROM THE TIRE BASE, AS WELL AS MANY CRACKS THROUGHOUT THE ENTIRE TIRE! LASTLY, THE CAR HAS A HABIT OF LOCKING THE DOORS ON ITS OWN AND KEEPING THEM LOCKED, THEREBY MAKING IT IMPOSSIBLE TO GET IN. THE MOST RECENT TIME, I CALLED ONSTAR...AND DIDN'T EVEN SPEAK TO ANYONE, BUT THEY MIRACULOUSLY OPENED AND THE REMOTE WORKED FINE...AGAIN! VEHICLE HAS UNDER 49000 MILES ON IT! VEHICLE HAS ALWAYS BEEN SERVICED BY ARNOLD CHEVY / BUICK AND NO ONE ELSE! OH, AND JUST A COMPLAINT FROM WHEN I PURCHASED THE VEHICLE: I WAS NEVER TOLD THE CAR NEEDED PREMIUM GAS FOR BEST TURBO PERFORMANCE; I WAS TOLD THAT AFTER OWNING THE VEHICLE 3 YEARS, AFTER THE WARRANTY EXPIRED AND I COMPLAINED OF THE ENGINE LAGGING.