BUICK Complaints

PASSENGER SIDE FRONT AIRBAG HAS FAILED IN CAR AND WAS NOT DEPLOYED. DEALERSHIP HAS LOOKED INTO IT, FIXED CONNECTIONS AND STILL IT IS DISPLAYING THAT IT NEEDS TO BE SERVICED. SIGNAL STARTED WHILE DRIVING AT SPEED AFTER CONNECTIONS TO PASSENGER SEAT WERE REPAIRED.

MY STEERING CONTINUES TO LOCK UP WHEN DRIVING. MAKING TURNS STEERING GETS TIGHT. I HAVE HAD ALMOST HAD AN ACCIDENT DUE TO THIS SAFETY ISSUE. AT THIS POINT I AM CONCERNED FOR MY SAFETY AND CHILDREN WHEN DRIVING. THERE SEEMS TO BE ALOT OF ISSUES AND COMPLAINTS REGARDING A REPLACEMENT STEERING GEAR/RACK PINION AND LEAKING FLUID. AT ONE POINT DO GM THINK ABOUT THE SAFETY OF THEIR CUSTOMERS. THIS REPAIR COST IS $1709.04. ON TOP OF OTHER REPAIRS I JUST PAID $1812.44 TO FIX OTHER ISSUES THAT I CAN SOMEWHAT UNDERSTAND BUT THE STEERING GEAR AND RACK PINION IS DEFINITELY AN ISSUE OF CONCERN TO ALL FAMILIES AND CAN DEFINITELY LOOSE THEIR LIFE. EVERY DAY I GET IN MY VEHICLE MY CONCERN IS WILL MY FAMILY LOOSE THEIR LIFE IF MY STEERING LOCK UP OR I CANT AVOID AN ACCIDENT DUE TO THE ISSUE.

TL* THE CONTACT OWNED A 2017 BUICK ENCORE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 28 MPH, SHE CRASHED INTO THE BACK OF ANOTHER VEHICLE. UPON IMPACT, THE DRIVER SEAT BELT DID NOT ENGAGE AND SHE HIT HER CHEST ON THE STEERING WHEEL; SHE ALSO HIT HER LEFT KNEE ON THE DASHBOARD. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AT THE SCENE. THE CONTACT TOOK HIS WIFE TO THE EMERGENCY ROOM AND SHE WAS TREATED FOR BRUISES TO HER CHEST AND LEFT KNEE. THE OTHER DRIVER DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOTALED AND TOWED TO CLASSIC CHEVROLET CADILLAC (3855 EASTEX FWY, BEAUMONT, TX 77706). THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 29,000.*BF*JB

AIRBAGS ARE CONSTANTLY GOING ON AND OFF SEVERAL TIMES WITHIN MINUTES. SAFETY CONCERN.

THE DASH PAD IS CURLING UP FROM THE WINDSHIELD ON THE DRIVER'S SIDE.THERE IS A GAP OF SEVERAL INCHES. MANY PEOPLE ARE EXPERIENCING THIS IN MY RESEARCH. WILL NEED TO REPLACE DASH PAD

DRIVING ON HIGHWAY 95 AND CAR BRAKES SEEMED TO VIBRATE ,CAR DROPPED INTO STABIL TRAK/TRACTION MODE !I WAS GOING ABOUT 30-40 MILES PER HOUR THERE WAS HEAVY TRAFFIC I PULLED OVER TRIED TO FOLLOW DIRECTIONS TO TAKE STABILITY TRAC OFF AND CAR LOCKED ITSELF I AM CURRENTLY HAVING IT TOWED

I PURCHASED VEHICLE BELIEVING IT DID NOT HAVE THE AUTO STOP FUNCTION. IT WAS NOT WORKING WHEN I PURCHASED IT, THE SALESMAN SAID THERE WAS NONE, AND THERE IS NOT A SHUT OFF BUTTON. AFTER DRIVING 600 MILES, THE AUTO STOP STARTED WORKING. A GM REPRESENTATIVE TOLD ME THERE ARE CERTAIN CRITERIA THAT MUST BE MET BEFORE THE AUTO STOP STARTS TO WORK ON A NEW VEHICLE. ONE OF THOSE IS THAT THE VEHICLE MUST BE DRIVEN OVER 600 MILES BEFORE IT STARTS TO WORK. THIS IS NOT DISCLOSED ANYWHERE TO THE PURCHASER OF THE VEHICLE. I WOULD NOT HAVE PURCHASED A VEHICLE THAT HAS AUTO STOP WITHOUT THE BUTTON TO SHUT IT OFF. WHEN IT STARTED TO WORK, I HAD JUST EXITED A GAS STATION AND PULLED UP TO A RED LIGHT AT AN INTERSECTION FOR AN OVERPASS ACROSS A BUSY HIGHWAY. THE ENGINE SHUT OFF WHEN I CAME TO A COMPLETE STOP. IT SCARED ME BECAUSE I THOUGHT MY CAR BROKE DOWN.

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE TRACTION CONTROL AND STABILI TRAC WARNING LIGHTS ILLUMINATED AND THE VEHICLE LOST MOTIVE POWER. THE CONTACT STATED THAT HER HUSBAND WAS NOTIFIED OF THE FAILURE AND RESTARTED THE VEHICLE AND DROVE BACK TO THE RESIDENCE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE TRACTION CONTROL AND STABILI TRAC WARNING LIGHTS FLASHED INTERMITTENTLY AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE RESUMED NORMAL OPERATION ONCE THE WARNING LIGHTS WAS NO LONGER DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO TERRY LABONTE CHEVROLET (1401 BRIDFORD PKWY, GREENSBORO, NC 27407) WHERE THE STEERING SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO HENDRICK CHEVROLET (100 AUTO MALL DRIVE, CARY, NC 27511) WHERE THE CONTACT WAS INFORMED THAT THE SPARK PLUGS NEEDED TO BE REPLACED, WHICH WAS STILL PENDING. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION WIRES, SPARK PLUGS AND UPPER CONTROL ARM WERE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

WELL WHAT HAPPENED WAS THE VEHICLE DEAD STOPPED IN THE MIDDLE OF TRAFFIC. THIS MAY NOT SEEM UNUSUAL, BUT THIS PARTICULAR VEHICLE HAS BEEN REPORTED FOR THE SAME ISSUE, P0008 WHICH IS A STRETCHED TIMING CHAIN ISSUE. THIS ISSUE SEEMS TO BE COMMON WITH THE 3.6L VVT ENGINE THAT IS SHARED ACROSS ALL MODELS. MY WIFE AND CHILD WERE IN THE VEHICLE AT THE TIME AND WERE ABOUT TO BE HIT BY ON COMING TRAFFIC. LUCKILY, THE VEHICLE COMING TOWARD THEM WAS ABLE TO GET OUT OF THE WAY. THE VEHICLE BLOCKED TRAFFIC FOR SEVERAL HOURS. THE DESCRIBED PROBLEM IS A STRETCHED TIMING CHAIN, BUT MY RESEARCH HAS ELUDED THAT GM HAS HAD THIS SAME ISSUE WITH MULTIPLE MODELS OVER MULTITUDES OF MODEL YEAR VEHICLES. THIS ISSUE OFTEN LEADS TO A HEFTY REPAIR BILL UPWARDS OF $3500 OR EVEN MORE. IN MY OPINION WITH MULTIPLE REPORTS OF THIS VEHICLE OR MODELS THAT SHARE THE SAME ENGINE, THE PROBLEM CAN LEAD TO POSSIBLE SAFETY CONCERNS FOR A DEAD STOP WHILE DRIVING. A VEHICLE COULD POSSIBLY BE ON ICY, WET, ROAD CONDITIONS AND COULD CAUSE A GREAT DEAL OF MORE INJURIES. I BELIEVE THAT THIS ISSUE SHOULD BE LOOKED INTO FOR MODEL YEARS FROM 2008 - 2020. THE ENGINE HAS NOT CHANGED. THIS ENGINE IS NOT ONLY SHARED WITH THE BUICK ENCLAVE, BUT THE CHEVY TRAVERSE, GMC ACADIA, BUICK LACROSSE, AND THE LIST GOES ON. DUE TO THE TIMING CHAIN FAILURE, MY FAMILY COULD HAVE BEEN SERIOUSLY HURT OR WORSE. PLEASE LOOK INTO THE DESIGN ISSUE. I'M GLAD THAT MY FAMILY IS OK. NOW, I HAVE A HEFTY $3500 REPAIR THAT I NEED TO TAKE CARE OF FOR A CAR THAT I STILL OWE MONEY ON. GM NEEDS TO GET IN FRONT OF THIS AND PROVIDE SOME TYPE OF RELIEF FOR THEIR CUSTOMERS. GM KNOWS ABOUT THE ISSUE. IN 2011 GM RELEASED CUSTOMER SATISFACTION PROGRAM 10287 WHICH DIDN'T WORK THEN IN 2012 GM RELEASED A SPECIAL COVERAGE ADJUSTMENT (#11340C) EVEN WHEN PROPER OIL CHANGES ARE DONE. PLEASE LOOK INTO

WHILE DRIVING DOWN INTERSTATES AND HIGHWAYS, THE VEHICLE'S DASHBOARD COMPLETELY SHUTS DOWN. THE RADIO, METERS, DASH DISPLAY, ETC. ALL GO DARK AND TURN OFF FOR A SPAN OF 5-20 SECONDS. THIS HAS HAPPENED MULTIPLE TIMES OVER THE COUPLE YEARS OF OWNERSHIP. THE VEHICLE IS ALWAYS GOING AT LEAST 60 MPH AND, WHILE IT DOESN'T TURN THE ENGINE OFF, IT DOES TURN THE AIR OFF AND, OVERALL, CAUSES A HUGE DISTRACTION FOR THE DRIVER.