BUICK Complaints

2011 BUICK REGAL. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER STATED NOISES COULD BE HEARD COMING FORM THE ENGINE COMPARTMENT. THE DEALER WAS NOTIFIED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. IT WAS LATER DETERMINED INITIALLY, THE FUEL PUMP NEEDED TO BE REPLACED, BUT WAS NOT. VEHICLE WAS REPAIRED. *JS

BOTH QUARTER PANELS HAVE AT 25 ROCK CHIPS. THE FRONT WHEEL STICKS OUT AND IS FLICKING THE ROCK BACK TO THE QUARTER PANELS WHICH STICKS EVEN FURTHER OUT.

/ I AM DRIVING MY BUICK ENCLAVE AND THE MOMENT I MOVE MY STEERING WHEEL A NOISE LIKE A VERY LOUD HUM STARTS, I EITHER WHEN PARKING IT IS VERY EMBARRASSING FOR ME BECAUSE EVERYONE IS AROUND ME THEY TURN AND CRITICIZE ME BECAUSE I AM NOT GOING TO THE MECHANIC TO REPAIR MY ENCLAVE AND ANOTHER PROBLEM I HAVE IS THAT THE BACK DOOR IF IT OPENS WITH THE CONTROL BUT WHEN TRYING TO CLOSE IT IF IT GOES DOWN TO CLOSE BUT BECOMES OPEN AGAIN IT IS AS IF THERE WAS AN OBSTACLE THAT DOES NOT LET IT CLOSE COMPLETELY

I WAS DRIVING ON THE HIGHWAY AROUND 65 MPH AND ALL OF SUDDEN L LOSS ALL ENGINE POWER. I COULD BARELY STEER THE SUV OVER TO THE SIDE OF THE ROAD. ALMOST GOT HIT FROM BEHIND BY ANOTHER DRIVER. HAD THE CAR TOWED TO THE REPAIR SHOP AND THEY SAID THE MOTOR SEIZED UP.

ELECTRICAL SYSTEM IS UNSTABLE CAUSING AC OPERATION PROBLEMS, FAN MOTOR PROBLEMS, ENGINE OVERHEATING PROBLEMS, REMOTE DOOR SYSTEM PROBLEMS, ALL AT ONCE WHILE MOVING OR STANDING STILL. THIS HAPPENS ON CITY STREETS, ROADS, FREEWAYS.

WHEN THE CAR HAD MILEAGE IN THE MID-UPPER 30,000 IN 2018, WE NOTICED THAT AS THE SPEED COASTED DOWN TO 30MPH, THERE WAS A HARD DOWNSHIFT. SO HARD, YOU THOUGHT THE ENGINE FELL OUT OF THE CAR. AT THE TIME WE HAD NOT REALIZED IT ONLY DID THIS WHEN THE ENGINE WAS COLD. SO, WHEN WE TOOK IT TO THE DEALER, THEY COULD NOT REPLICATE THE ISSUE. IN 12/2019, WE LEFT IT OVERNITE AND THEY "DID" REPLICATE THE ISSUE THE NEXT MORNING. THIS IS STATED ON OUR SERVICE BILL. THEY SUGGESTED A DEEP ATM FLUSH, EVEN THOUGH WE HAD A NORMAL FLUSH 18 MONTHS EARLIER WITH THEM. WE PAID THEM TO DO IT AND THE PROBLEM PERSISTS. SINCE WE SLOW DOWN EVERY TIME WE APPROACH A STOP SIGN OR STOPLIGHT, THIS OCCURS AS WE GET DOWN TO 30MPH. EXACTLY AT 30MPH!!! ONCE THE ENGINE IS WARM IT, WE DO NOT NOTICE THE ISSUE. BUT WE LIVE IN NORTHERN OHIO & THE NITES ARE COLD OCT-APRIL. WE DROVE THE CAR TO WARM MIAMI FL IN 1/2020. IT STILL DID IT, BUT ONLY A MILD DOWNSHIFT THEN QUICKLY DID NOT REPEAT AS THE TEMP WAS WARMER THERE. TO REDUCE THE HARDNESS OF THE DOWNSHIFT, WE HAVE REVERTED TO TRYING TO LET THE CAR WARM UP AFTER STARTING IT AND APPLYING THE BRAKES AS WE SLOW DOWN TO 30MPH! IT IS SAD THAT THIS HAS TO BE DONE, AS WE HAVE BEEN TAKING GREAT CARE OF THE CAR & IT ONLY HAS 48,000 MILES. AND WE ARE NOT MOVING TO FL!!! WE BOUGHT THE CAR NEW FROM THIS DEALER.

I WAS DRIVING IN TOWN AT ABOUT 25 MILES AN HOUR WHEN MY VEHICLE SHUT OFF THE TRACTION CONTROL AND MY VEHICLE WOULDN'T GO ABOVE 15 MPH. DASH SAID SERVICE TRACTION CONTROL.

I HAVE BEEN GOING BACK AND FORTH WITH GM CUSTOMER SERVICE AT 866-790-5600. I PURCHASED THE CAR 11/23/18 BRAND NEW WITH 12 MILES ON IT. I HAD TO TAKE THE CAR TO GET IT SERVICED DUE TO KEPT HEARING SOMETHING SIMILAR TO THE BRAKES KEEP SCRUBBING, IN WHICH I THE DEALERSHIP ORDERED THE PARTS AND GAVE ME A LOANER VEHICLE, 8/31/19 I COMPLAINED WHEN I WENT INTO THE DEALERSHIP TO GET MY OIL CHANGED THAT THE RADIO SCREEN WOULD JUST GO BLACK, AND THAT THE AIR CONDITIONER SYSTEM WOULD BE IN OFF POSITION AND IT WOULD JUST KEEP BLOWING ON HIGH. I WAS TOLD TO BRING THE CAR BACK IN. DUE TO NO TECHS AVAILABLE ON SATURDAY. EVERYTHING STARTED WORKING AGAIN. 1/6/2020 I TOOK THE CAR IN BC AC STARTED BACK DOING THE SAME THING RUNNING WHEN OFF, SOS WAS MALFUNCTIONING EMERGENCY CALLS ALL DAY AND NIGHT EVERY 5-10 MINS HEAD UNIT SCREEN STAYS ON SERVICE SCREEN AND COULDNT BE CHANGED, THE SCREENS KEPT SWITCHING SCREENS WITHOUT BEING TOUCHED. TALKED WITH SERVICE MANAGER AT DEALERSHIP HAD TO DEACTIVATE THE ONSTAR AND TAKE THE CAR BACK WHEN THEY RECEIVED A LOANER CAR. THEY CLEANED BUTTON AND SAID THEY ORDERED THE PART ITS ON BACK ORDER. 2/10/20 IM DRIVING MY VEHICLE AND ALL OF A SUDDEN THE CAR SLOWS DOWN AND STOPS IN THE MIDDLE OF THE STREET IN WHICH THE SCREEN READ REDUCED ENGINE POWER. I WAS NOT FAR FROM DEALERSHIP TOOK IT BACK YET AGAIN. I WAS GIVEN A LOANER CAR THE ACCELERATOR PEDAL POSITION SENORS HAD TO BE REPLACED ACCELERATOR PEDAL WITH POSITION SENOR ASSEMBLY REPLACEMENT ENGINE CONTROLS AND FUEL. 2/14/20 WENT AND OIL CHANGE COMPLETED THAT NEXT DAY ANOTHER ISSUE ON 2/17/20 THE RADIO SCREEN GOES OUT AND THE AC/HEAT IS ON FULL BLAST AND CANT TURN OFF. THE SAME ISSUES I WAS HAVING 1/6/2020 HAVE BEGAN YET AGAIN. I WAS CONTACTED BY GM AND TOLD THEY WOULD ORDER THE PART THAT WAS SAME PART THAT WAS ON BACK ORDER. MY CAR IS STILL UNDER WARRANTY HAPPENING WHILE I AM DRIVING. I HAVE A LOT OF PICS

THE CAR STARTED BURNING OIL AT A RATE OF 1 QUART EVERY 1,000 MILES AT 86,000 MILES AND SO I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT NEW AND ALSO HAD IT DO ALL OF THE ROUTINE MAINTENANCE AS WELL. THIS WAS AT MIKE JUNEAU BROOKFIELD GMC BUICK AND THEY TOLD ME TO BRING IT IN EVERYTIME IT GOT A QUART LOW AND THAT THERE WAS NO CONCERN WITH ME CONTINUING TO DRIVE IT AS LONG AS I MONITORED THE OIL. THE TIMING CHAIN BROKE WHILE DRIVING AT 40 MPH AND RUINED THE ENTIRE ENGINE 4 MONTHS LATER AT 91,000 MILES. THIS IS A KNOWN COMMON ISSUE WITH THESE GM ENGINES AND I BELEIVE SOME ARE EVEN RECALLED WHEN IN CHEVY VEHICLES. THE DEALERSHIP AND MANUFACTURER HAVE ACKNOWLEDGED THE PROBLEM.

DEFROST SYSTEM NOT WORKING PROPERLY, FRONT WINDSHIELD DEFROST SYSTEM FAILS TO CLEAR WINDOW, AND VISIBILITY IS AN ISSUE. HVAC SYSTEM DOESN'T COOL PROPERLY, COMPRESSOR COMES ON, HOWEVER TEMPERATURE ONLY LOWERS TO A CERTAIN TEMPERATURE. TEMPERATURE COOLS BETTER WHILE VEHICLE IS IN MOTION ON HIGHWAY.