BUICK Complaints

LOSS OF ELECTRICAL POWER WHILE DRIVING. I HAVE A 2011 BUICK LACROSSE WHICH HAS HAD MULTIPLE PROBLEMS SINCE I PURCHASED. I HAVE SPENT THOUSANDS TRYING TO GET FIXED FROM THE DEALERSHIP TO OTHER CERTIFIED AUTO TECHNICIANS AND I CONTINUE TO HAVE ISSUES. FRI, 2/14/2020 I ALMOST LOSS MY LIFE. MY CAR DASHBOARD STARTED GOING BLACK AS I DROVE UP TO RAMP ONTO THE INTERSTATE IT COMPLETELY LOSS POWER AND VEERED OFF THE ROAD INTO THE GRASS. I WAS SECONDS AWAY FROM THE INTERSTATE!

ENGINE LIGHT WITH ENGINE POWER IS REDUCED, TRACTION CONTROL SERVICE CAME OUT SEVERAL TIMES ON THE HIGHWAY WITH NO SNOW ICE OR RAIN.VERY SCARY MOMENTS, NEED TO CHECK OUT.

2/15/2020 AS I WAS LEAVING WORK AT 10:08A.M AS SOON AS I PULLED OUT OF PARKING LOT AND STARTED TO GO MY CAR SHUT DOWN. I WAS GOING PROBABLY 23 MPH: THE STEERING WHEEL LOCKED, PEDAL WENT TO THE FLOOR, EVERYTHING CUT OFF. THANK GOD I WAS ABLE TO PUT IT IN PARK. I WAS BLESSED TO NOT BE IN HEAVY TRAFFIC AND COULD COAST TO THE CURB AS I FOUGHT WITH THE STEERING WHEEL TO GET OUT OF THE STREET. I TRIED SEVERAL TIMES TO START IT AND IT WOULDN'T, I GOT NOTHING, THE CAR WAS COMPLETELY DEAD. THE KEYS WOULDN'T COME OUT BUT I FIGURED IT OUT. HUSBAND CAME, TOOK OUT BATTERY AND TOOK IT TO GET CHECKED OUT, IT WAS 100%. I CALLED A ROADSIDE SERVICE TO HAVE IT TOWED TO CHEVY, WHERE I BOUGHT IT IN 11/2015, BUT WHEN MY HUSBAND WAS RECONNECTING THE BATTERY THE CAR CAME TO LIFE. I CALLED AND CANCELLED THE TOWI, DROVE HER HOME NO PROBLEM; HOWEVER, SOMETHING IS DEFINITELY WRONG 😕THIS CARE IS GETTING TRADED SOON NO MORE BUICKS FOR ME🙋

TL* THE CONTACT'S SON OWNED A 2002 BUICK REGAL. THE CONTACT STATED WHILE DRIVING 25 MPH, SHE SAW SMOKE EXITING THE FRONT OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND WHEN SHE OPENED THE HOOD SHE SAW FIRE LOCATED IN THE ENGINE COMPARTMENT. THE CONTACT STATED SHE WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A TOW LOT. THE CONTACT STATED RECEIVED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) TWO WEEKS AFTER THE FAILURE. THE CONTACT CALLED GLENDENNING MOTOR COMPANY (1100 E SOUTH ST, MT AYR, IA 50854) TO MAKE THEM AWARE OF THE FAILURE HOWEVER SHE WAS INFORMED NO ASSISTANCE COULD BE OFFERED AS THE VEHICLE WAS NOT REPAIRABLE. THE VEHICLE WAS TOTALED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. JOSEPH BUICK GMC 8700 COLERAIN AVE, CINCINNATI, OH 45251, (513) 741-1000, WAS CONTACTED BY PHONE. THE CONTACT WAS GIVEN INCORRECT INFORMATION THAT THE VEHICLE WAS SUBJECTED TO A FREE WARRANTY REPAIR. THE CONTACT WAS INSTEAD QUOTED $858.35 FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START. ADDITIONALLY, THE VEHICLE ALSO STALLED ON OCCASIONS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HENDRICK BUICK GMC LOCATED AT CARY 115 TEAM HENDRICK WAY, CARY, NC 27511, (919) 234-7784 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT IMPROPER DRAINAGE FROM THE ROOF ALLOWED WATER TO ENTER THE VEHICLE WHICH CAUSED ELECTRICAL SYSTEMS FAILURE. THE DRAINAGE WAS CLEARED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ALSO CONCERNED ABOUT THE MOLDED CARPET AND POSSIBLE RESPIRATORY ISSUES. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

BOTH SIDE DETECTION SENSORS OF MY 2015 BUICK VERANO ARE BOTH INOPERATIVE IN UNDER 5 YEARS AFTER PURCHASING BRAND NEW VEHICLE. "SERVICE SIDE DETECTION SYSTEM" MESSAGE PERSISTS. GM MECHANIC SAID THERE WAS WATER PRESENT IN MOUNTING BRACKETS FOR BOTH MODULES AND THERE IS NO COMMUNICATION WITH EITHER ONE. CAR HAS NEVER BEEN IN ACCIDENTS AND SERVICE ADVISOR AGREED THAT PROBLEM WAS DUE TO A DESIGN FLAW. THERE IS NO VISIBLE DAMAGE TO INDICATE A PROBLEM, SINCE THE SENSORS ARE HIDDEN. SENSOR MODULE FAILURE SEEMS TO BE A COMMON OCCURRENCE IN GM PRODUCTS, SINCE I WAS TOLD THAT THERE WAS A NATIONAL SHORTAGE ON SENSOR MODULES AND THAT REPAIR WOULD HAVE TO HAPPEN IN THE FUTURE. REPAIR ESTIMATED AT $1200+. AFTER I EXPRESSED MY DISSATISFACTION TO THE SERVICE ADVISOR, I WAS TOLD THAT GM WAS WILLING TO REDUCE THE REPAIR COST BY $337. I REFUSED THE REPAIR, SINCE I BELIEVE THIS SAFETY EQUIPMENT FAILED AS A RESULT OF THE DESIGN AND SHOULD BE RECALLED AND REPAIRED BY GM.

THERE'S CONDENSATION IN BOTH TAIL LIGHTS EVERY SINGLE MORNING. THIS IS A 2019 VEHICLE THAT I'VE OWNED FOR ONLY 4 MONTHS. NO OTHER CAR I'VE SEEN HAS THIS CONDENSATION. I TOOK IT TO THE DEALERSHIP AND THEY SAID THE HEAT OF THE BREAK LIGHTS SHOULD BURN UP THE CONDENSATION.

I OWN A 2015 BUICK VERANO CONVENIENCE WITH ONLY 28,000 MILES. ABOUT A MONTH AGO I NOTICED THE RIGHT SIDE DETECTION INDICATOR ON THE MIRROR ACTING SPORADIC. COMING ON WHEN THERE WAS NO VEHICLE IN MY BLIND SPOT, AND NOT COMING ON AS IT SHOULD. AFTER NOTICING THAT, THE SERVICE SIDE DETECTION MESSAGE DISPLAYED ON THE CENTER COUNSEL. I CONTACTED THE DEALER I BOUGHT THE CAR FROM AND THEY BASICALLY TOLD ME IT'S A VERY COMMON PROBLEM BECAUSE OF THE PLACEMENT OF THE SENSOR MODULES IN THE BUMPER THAT COLLECT WATER, SNOW, SALT AND CAUSES CORROSION. A VERY POOR DESIGN FOR A SAFETY FEATURE! APPROXIMATELY $1,000 TO FIX! I DID PURCHASE AN AFTER MARKET WARRANTY WITH THE VEHICLE, BUT I BELIEVE IT WILL NOT COVER THIS BECAUSE THEY HAVE A CLAUSE ABOUT CORROSION. I DECIDED TO JUST TURN OFF THE FEATURE FROM THE SETTING PANEL AND JUST CALL IT A DAY, SEEING I HAVE BEEN DRIVING FOR 50 YEARS AND NEVER HAD TO RELY ON A SIDE DETECTION SYSTEM TO VIEW MY BLIND SPOT. NOW I GET TWO MESSAGES WHEN I START THE CAR'SIDE DETECTION SYSTEM IS OFF, AND SERVICE SIDE DETECTION SYSTEM. WELL ANYWAY, YESTERDAY WHILE I WAS DRIVING, THE INDICATOR LIGHT ON THE RIGHT-SIDE MIRROR CAME ON, BUT THE SYSTEM WAS OFF. THE LIGHT STILL STAYED ON EVEN WITH THE CAR SHUT OFF. AFTER A WHILE OF DRIVING AND TURNING ON AND OFF THE SYSTEM FROM THE SETTINGS, THE LIGHT FINALLY WENT OFF. WHY WOULD THAT LIGHT COME ON WHEN I MANUALLY TURNED OFF THE SYSTEM? DO I NEED TO PULL THE FUSE FOR THE SIDE DETECTION SYSTEM? I AM JUST AFRAID THAT THIS IS GOING TO CREATE OTHER ISSUES WITH THE VEHICLES ELECTRICAL SYSTEM AND BECOME A SAFETY PROBLEM. THERE WAS A SPECIAL PROGRAM GM INITIATED IN APRIL OF 2019 TO FIX THIS PROBLEM, BUT ONLY FOR THE CHEVY CRUZE. THE BUICK VERANO AND CHEVY CRUZE ARE BASICALLY THE SAME CAR. IS THERE ANYWAY THE BUICK VERANO CAN BE ADDED TO THIS GM PROGRAM? BULLETIN #N172097060 THANK YOU!

THIS TOOK PLACE ON PRIVATE PROPERTY IN THE PARKING LOT OF A COMMERCIAL BUILDING. THE VEHICLE WAS IN MOTION GOING FORWARD. IT WAS DECELERATING HEAD-IN INTO A PARKING SPOT. THE BRAKING ACTION WAS ENGAGED. THE VEHICLE HAD SLOWED TO ABOUT 5 MPH. MY RIGHT FOOT WAS ON THE BRAKE PEDAL AND THE BRAKING WAS ENGAGED. I THEN HEARD THE SOUND OF THE ENGINE REVVING AT A VERY HIGH RATE. THERE WAS A HIGH WHINING SOUND. I LOST BRAKING AS MY RIGHT FOOT DEPRESSED THE PEDAL ALL THE WAY TO THE FLOOR. THE CAR SUDDENLY ACCELERATED FORWARD AT AN INCREASED SPEED. IT JUMPED THE SIDEWALK CURB, CROSSED THE CONCRETE SIDEWALK, AND SLAMMED INTO A CINDER BLOCK WALL COLUMN ON THE SIDE OF A BUILDING. THE VEHICLE FELT LIKE IT EXPERIENCED SUDDEN UNINTENDED ACCELERATION.