BUICK Complaints

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO ALPINE BUICK GMC 8120 W TUFTS AVE, DENVER, CO 80123 TO HAVE THE LIGHT TURNED OFF HOWEVER, THE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT ONE DAY WHILE REVERSING FROM THE DRIVEWAY, THE POWER STEERING CEASED WITHOUT WARNING AND THE VEHICLE HIT A TREE. NO INJURIES WERE REPORTED AND THERE WAS NOT A POLICE REPORT FILED. THE CONTACT HAD THE VEHICLE REPAIRED UNDER WARRANTY AT THE SAME DEALER BUT THE FAILURE RECURRED. ALSO, THE CONTACT STATED THAT THE TRANSMISSION HAD TO BE REPLACED UNDER WARRANTY DUE TO AN ABNORMAL NOISE THAT WAS HEARD EMITTING FROM THE ENGINE. THE CONTACT HAD THE TRANSMISSION REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,515.

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT THE ENGINE SHUT OFF AND THE VEHICLE WOULD NOT MOVE FORWARD. THE ENGINE RPMS REVVED UP WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE VEHICLE RESTARTED AFTER AN HOUR WITH NO FURTHER ISSUES. THE FAILURE RECURRED SIX TIMES. THE DEALER (JERRY'S AUTOMOTIVE INC, 501 E 25TH ST, BALTIMORE, MD 21218 AND ANDERSON BUICK GMC 10125 YORK RD, COCKEYSVILLE, MD 21030 (443) 578-4924, WERE CONTACT BY PHONE AND STATED THE ISSUE WAS CAUSE BY THE BRAKE BOOSTER AND MASTER CYLINDER MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 48,000.

ENGINE STOPPED RUNNING WITH NO WARNING. IT WAS REPAIRED BY THE DEALER AT NO COST UNDER TECHNICAL SERVICE BULLETIN (TSB) 15-NA-051. IN ADDITION TO THE REPAIRS SPECIFIED IN THE TSB, THE DEALER HAD TO REPLACE THE REAR FUSE BOX AND REPAIR THE WIRE TO THE FUEL PUMP BECAUSE THEY WERE BOTH DAMAGED DUE TO OVERHEATING. THIS IS A FIRE HAZARD WHICH SHOULD HAVE BEEN MADE A RECALL INSTEAD OF AN EXTENDED WARRANTY.

I TURNED IN MY CAR TO THE DEALERSHIP AND WHEN I WENT BACK TOO PURCHASE IT BACK THEY HAD CHANGED OUT THE DASH AND CLUSTER THE MILES WERE NOT CORRECT THEY ALSO DOUBLED THE PRICE OF THE THE CAR

TL* THE CONTACT OWNS A 2018 BUICK ENVISION. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHEN DRIVING AT 36 TO 40 MPH AND CAUSED THE STEERING WHEEL TO VIBRATE. THE CONTACT STATED THAT WHEN THE SPEED WAS INCREASED TO 41 MPH, THE VIBRATION STOPPED. THE VEHICLE WAS TAKEN TO PAUL MASSE BUICK GMC SOUTH (2909 TOWER HILL ROAD, SAUNDERSTOWN, RI 02874, PHONE (401) 515-3737). THE DEALER WAS ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THERE WAS NOT A FIX FOR THE VIBRATING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 400.

TL* THE CONTACT OWNS A 2014 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING, THE DRIVER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE WARNING LIGHT WOULD FLASH ON AND OFF. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER JUST RUDELY DISMISSED THE CONTACT'S CONCERN AND TOLD HIM TO CALL A DEALER. THE FAILURE MILEAGE WAS 95,000.

WHEN VEHICLE REENGAGING FROM AUTO START/STOP DURING STOPS IN TRAFFIC AND/OR LIGHTS/SIGNS, SLAMMING INTO GEAR AFTER REMOVING FOOT FROM BRAKE, PRIOR TO PUSHING GAS PEDAL. HAPPENS IN HIGHWAY TRAVEL (IF HAVING TO COME TO A STOP) AND CITY TRAVEL. DEALERSHIP REPLACED AUXILIARY FLUID ACCUMULATOR AND ADDED FLUID TO TRANSMISSION. OWNER NOW REALIZES FLUID SPOTS IN DRIVEWAY ARE WHERE VEHICLE MUST HAVE BEEN LEAKING SOME FLUID.

TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT SHE TRIED TO START THE VEHICLE AFTER LEAVING WORK AND THE VEHICLE WOULD NOT START AFTER THE LOCKING SYSTEM MALFUNCTIONED. IT TOOK THE CONTACT OVER 10 MINUTES TO FINALLY BE ABLE TO START THE VEHICLE. THE EALER SHEEHAN BUICK (2800 N FEDERAL HWY LIGHTHOUSE POINT FL 33064-6849 (866) 586-9080) TRIED TO SET AN APPOINTMENT AND WANTED TO CHARGE A DIAGNOSTIC FEE OF $180. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 54,200.

REAR BRAKES MAKE A VERY LOUD NOISE WHEN APPLIED FIRST TIME IN AM. ALSO, AFTER STANDING LONG TIME DURING DAY. NOISE IS A LOUD SCRAPING OR RUBBING SOUND WITH VIBRATION. ON GOING SINCE 2016.

TL* THE CONTACT OWNED A 2008 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE UNEXPECTEDLY MADE AN ABNORMAL LOW GEAR NOISE. THE CONTACT WAS ALERTED THAT HER VEHICLE WAS EMITTING FIRE FROM UNDERNEATH THE VEHICLE, SHE IMMEDIATELY PULLED OVER AND NOTICED A CLOUD OF BLACK SMOKE, WITHIN A FEW SECONDS LATER THE VEHICLE ENGULFED IN FLAMES. THE VEHICLE WAS PUT OUT BY THE FIRE DEPARTMENT AND A POLICE REPORT WAS TAKEN. THE CONTACT SUSTAINED SMOKE INHALATION BUT WAS NOT HOSPITALIZED. THE VEHICLE WAS TOTALED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.