BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 BUICK LUCERNE
    - SOUTH LYON, MI

    THE FRONT ENGINE MOUNT HAS BROKEN AND BEEN REPLACED TWO TIMES IN UNDER 100K MILES. LOUD CLUNK IS PRESENT ON TAKE OFF, SHAKING AND VIBRATION WHEN ACCELERATING IS PRESENT TOO. THE FIRST TIME WAS JUST OUTSIDE OF WARRANTY AT 60K MILES.

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCLAVE
    - ORANGE PARK, FL

    WAS DRIVING MY CAR AND WENT TO TURN INTO THE GAS STATION. WHEN I TRIED TO TURN IT WAS A LOUD WHIRRING SOUND. I TOOK IT BACK TO WHERE I BOUGHT IT. I HAVEN'T EVEN OWNED THE CAR FOR 30 DAYS YET. THEY SAID POWER STEERING FLUID WAS LEAKING. THEY CHECKED TO SEE IF IT WAS COMING FROM PUMP OR HOSE AND IT WAS FROM THE PUMP. SO HAD TO REPLACE POWER STEERING PUMP. GOT MY CAR BACK LAST NIGHT AND THE STEERING STILL FEELS OFF IT ISN'T MAKING THE WHIRRING NOISE NOW. IT IS SO HARD TO EXPLAIN. IT FEELS BOUNCY WHEN YOU MAKE A RIGHT TURN I GUESS YOU COULD CALL IT. THE CAR MAKES A SQUEAKING NOISE WHEN TURNING AS WELL AND THEY COULDN'T FIGURE OUT WHY.

    Source: NHTSA WEB SITE
  • 2013 BUICK LACROSSE
    - TUCSON, AZ

    TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. SPORADICALLY, WHILE STARTING THE VEHICLE, THE DOORS FAILED TO LOCK, THE GEAR SHIFTER FAILED TO SHIFT, AND THE VEHICLE DID NOT ACCELERATE. THE CONTACT STATED THAT THE ENGINE REVVED, THE RPMS INCREASED, AND THE ECO WARNING MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO O'RIELLY CHEVROLET (6160 E BROADWAY BLVD, TUCSON, AZ 85711, (520) 829-3876), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5654186782. THE FAILURE MILEAGE WAS 66,002.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK ENCLAVE
    - RICHMOND, TX

    I PURCHASED THE VEHICLE ON 11/4/19. THE DEALERSHIP, SALESMAN OR SERVICE DEPARTMENT. DIDN'T INFORM ME OR PUT IT IN WRITING THAT THE CRANKSHAFT SENSOR WAS FAULTY ON THE VEHICLE. JOHN EAGLE ACURA DIDN'T CONSIDER SAFETY FIRST. ON 11/7/19 AT 48,076 MILES THE VEHICLE WON'T CRANK. IT WAS COLD AND RAINY SO I DIDN'T DRIVE THE VEHICLE. ON 11/17/19 I DROVE THE VEHICLE TO CHURCH AT 48,124 MILES. WHEN I GOT OUT OF CHURCH IT WON'T CRANK. I CALLED THE DEALERSHIP ON 11/18/19 AND TOLD THEM ABOUT THE VEHICLE. THEY TOLD ME TO BRING IT IN. I BROUGHT IT IN ON 11/19/19 AT 3P.M. I ASKED THE SERVICE DEPARTMENT WHAT WAS THE PROBLEM BECAUSE THE VEHICLE WON'T CRANK. THEY TOLD ME THAT IT IS THE CRANKSHAFT SENSOR. I TOLD THE SALESMAN THAT YOU KNEW IT WAS THE CRANKSHAFT SENSOR AND YOU PUT MY SAFETY AT RISK. BECAUSE YOU AND THE SERVICE DEPARTMENT AND DEALERSHIP KNEW THAT THE CRANKSHAFT SENSOR WAS FAULTY AND MY SAFETY WAS AT RISK. HE SAID TO ME AND MY HUSBAND THAT HE KNEW AND SAID THAT HE SHOULD HAVE GIVEN ME A LOANER CAR. BUT HE NEVER TOLD ME ABOUT IT.

    Source: NHTSA WEB SITE
  • 2008 BUICK LACROSSE
    - CLEONA, PA

    I JUST PURCHASED THIS CAR LAST WEEK AND I NOTICED WHEN I HIT THE LOCK ON THE FOB, MY ALARM WOULD SOUND, BUT MY DOOR LOOKS WOULDN'T CLOSE. SO I TRIED IT IN MY CAR AS WELL WITH THE LOCKS ON THE DOOR AND NOTHING. THE UNLOCK WORKS PERFECT BY THE WAY (FOB & DOOR LOCKS). I MANUALLY LOCK MY DOORS AT NIGHT AND IN THE MORNING, THE LOCKS WILL WORK A FEW TIMES, AND THEN STOP AGAIN. ALSO THE DOORS DO NOT LOCK WHEN YOU TAKE THE CARE OUT OF PARK.

    Source: NHTSA WEB SITE
  • 2014 BUICK REGAL
    - CHARLESTON, WV

    THE POWER STEERING HAS STOPPED WORKING. I HAD TO REPLACE THE BATTERY ON THE CAR. AFTER I REPLACED THE BATTERY, THE POWER STEERING HAD STOPPED WORKING. THE VEHICLE WAS STATIONARY.

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - NORTH SYRACUSE, NY

    MY CAR SHOWED MESSAGE WARNING " SERVICE SIDE DETECTION SYSTEM" DURING WINTER STORM IN SYRACUSE NY. THIS MESSAGE IS ON AND OFF. ALSO, DRIVER SIDE WARNING LIGHT ON DRIVER MIRROR SHOWS INACCURATE. IT IS ON WHEN THERE WERE NO CAR. ALSO IT IS OFF WHEN THERE ARE CAR ON MY LEFT SIDE. SOMETIMES THIS HAPPENS WITHOUT ANY WARNING. MY CAR IS BIG, HAS BLIND SPOT, THIS FEATURE IS VERY IMPORTANT. I CHECKED THE SENSOR LOCATED INSIDE REAR BUMPER BEHIND THE TIRE, WHICH IS BAD POSITION FOR THE SENSOR, MUD AND WATER CAN BUILD UP EASY AROUND SENSOR. THE SENSOR CASE IS SEALED NOT PROPERLY AND WEATHER CAN BREAK THE SEAL EASY. MY SENSOR HAS BEEN FILLED WITH WATER INSIDE. I COULD HEAR WATER WHEN I SHAKED THE SENSOR

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - JEFFERSONVILLE, IN

    OVER HEATING FOR NO REASON. SOMETIMES THE FUEL LINE SEEMS CLOGGED OR FULL BUT WILL ACT AS IF IT OUT OF GAS. HAVE CHANGED THE ALTERNATOR AND DISTRIBUTOR AND THE PROBLEM IS STILL OCCURING. WAS TOLD THAT IT WAS A RADIATOR BUT THERE SEEMS TO BE A DEFECT WITH THE FUEL SYSTEM. SOME DAYS IT WILL START TO RUN HOT AND IF YOU KEEP YOYR FOOT ON THE GAS THE HOT TEMP WILL GO DOWN. LEAKING OUT GAS FROM LEFT SIDE AS WELL AS BLOWING OUT WHITE SMOKE AS IF THE ENGINE IS BLOWN BUT I KNOW ITS A GOOD ENGINE. SOME DAYS THE CAR WILL RUN FINE BUT IT SEEMS TO.ME LIKE THE COLD WEATHER CAUSES MATBE SENSOR ISSUES WITH THE FUEL SYSTEM. ALSO THE GAS LIGHT WILL COME ON SPIRATICALLY LIKE WHEN YOU HIT A POT HOLE LIKE THERE IS AN SHORT

    Source: NHTSA WEB SITE
  • 2017 BUICK ENCLAVE
    - LEXINGTON, OH

    TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE THE VEHICLE WAS STATIONARY, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TURNED OFF AND RESTARTED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO MANSFIELD BUICK GMC (1400 PARK AVE W, MANSFIELD, OH 44906, (419) 529-3211) WHERE IT WAS DIAGNOSED THAT THERE WERE MISFIRES ON CYLINDER NUMBER ONE AND NUMBER THREE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,906. *CW CONSUMER STATES THAT BRAKING SYSTEM PULSATES WHEN ATTEMPTING TO STOP. DEALER DETERMINED THIS WAS CAUSED BECAUSE THE FRONT AND REAR PADS WERE SLIGHTLY WARPED. VEHICLE WAS NOT REPAIRED. *DL

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 BUICK ENCLAVE
    - DEWITT, MI

    WE WERE DRIVING OUR BUICK ENCLAVE ON I 94 EXPRESSWAY NEAR MERRIMAN ROAD NEAR DETROIT METRO AIRPORT WHEN WE HIT A CONSTRUCTION ZONE. WE SLOWED DOWN TO 15 MPH WHEN CAR BEHIND HIT US GOING FULL HIGHWAY SPEED. THERE WERE 4 PEOPLE IN THE CAR. 2 OF THE PEOPLE (THE DRIVER AND PASSENGER BEHIND THE DRIVER) DID NOT HAVE THE SHOULDER SEAT BELT HOLD. THE DRIVER HIT THE STEERING WHEEL AND THE PASSENGER HIT THE BACK OF THE DRIVERS SEAT. THE AIRBAG DID NOT DEPLOY. THE ANSWER FROM GM WAS A SIMPLE 'WELL IT SHOULD HAVE'. WE BOUGHT THE CAR WITH 13000 MILES FROM TODD WENDELL IN WESTLAND MICHIGAN. THEY SAID WHEN THEY CERTIFY A USED CAR THEY DO NOT CHECK SEAT BELTS. THEY SAID THEY WOULD CHECK ON THAT A WEEK AGO AND CALL BACK (THEY DID NOT). CALLED BACK 4 DAYS AGO AND NO RETURN CALL. GM SAID THEY WERE GOING TO LOOK AT THE CAR BUT NEVER DID. I AM ABOUT READY TO SEND TITLE TO AAA AND THE CAR WILL BE GONE. ENCLAVES HAVE A HISTORY OF SEAT BELT FAILURE. I AM HERE TO SAY THEY HAVE NOT FIXED THE PROBLEM..THEY NEED TO DEAL WITH THIS BEFORE OTHERS ARE HURT!

    Source: NHTSA WEB SITE