BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 BUICK VERANO
    - COLLIERVILLE, TN

    PERIODICALLY THE DRIVER 'SERVICE AIR BAG' LIGHT COMES ON FOR NO REASON. IT ONLY STAYS ON FOR A FEW MOMENTS UP TO A FEW MINUTES. SOMETIMES WHEN I HONK THE HORN THE LIGHT GOES OFF. TOOK IT TO THE SHOP AND THE TECH SAID IF THE LIGHT IS NOT ON HE COULDN'T CHECK THE PROBLEM. I NOTICED THERE WAS A RECALL NOTICE ON MY MAKE AND MODEL, BUT NOT ON MY VIN NUMBER FOR THE SAME PROBLEM. TECH SAID IF THE SERVICE LIGHT IS ON THEN THE AIRBAG WOULD NOT DEPLOY. PLEASE ADVISE.

    Source: NHTSA WEB SITE
  • 2013 BUICK LACROSSE
    - GLENARDEN, MD

    IN 2018 THE AIR WENT OUT IN THE VEHICLE AND THEN THE ABS LIGHT CANE ON. A FEW DAYS LATER THE CHECK ENGINE LIGHT WAS DISPLAYED AND THEN THE NEXT DAY THE BATTERY COMPLETELY DIED. I TOOK IT TO THE SHOP AND HAD IT FIXED. THEY SAID THAT BATTERY WAS MISSING A CELL AND THEY REPLACED THE BATTERY, FIXED THE AIR CONDITIONING BASICALLY FIXED ALL ISSUES. FAST FORWARD TO A YEAR TO THE DATE THE SAME ISSUE STARTED AGAIN IN THAT ORDER. THE CAR HAS OFFICIALLY CUT OFF AND I SEARCHED AND THERE ARE NO OPEN RECALLS COMING UP FOR MY VIN NUMBER.

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - CAMDEN, NJ

    TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO JERK, THE GEARS SLIPPED, THE RPMS INCREASED, THE VEHICLE FAILED TO ACCELERATE, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AFTER HAVING THE VEHICLE FOR 9 MONTHS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK REGAL
    - REHOBOTH BEACH, DE

    TL* THE CONTACT OWNS A 2015 BUICK REGAL. WHEN THE VEHICLE REACHED A COMPLETE STOP, THE VEHICLE STALLED AND THE ENGINE POWER REDUCED WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE FOR IT TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO ANCHOR BUICK GMC (1 AUTOMOTIVE BLVD, ELKTON, MD 21921, (443) 406-4623) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP, CAMSHAFT, AND CAMSHAFT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. AS A RESULT, THE CONTACT HAD TO PURCHASE A LOANER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED $100 TOWARDS THE REPAIR COSTS. THE FAILURE MILEAGE WAS APPROXIMATELY 97,341.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK LACROSSE
    - LAREDO, TX

    CAR RUNS FOR 10 - 15 MINUTES THEN JUST TURNS OF , WAIT A COUPLE OF MINUTES AND IT TURNS BACK ON LIKE AS NOTHING HAPPENED THEN IT TURNS OFF AGAIN DOES SAME THING ENGINE LIGHT TURNS ON FOR A MINUTE OR TWO THEN TURNS OFF.

    Source: NHTSA WEB SITE
  • 2013 BUICK LACROSSE
    - GLENARDEN, MD

    I HAD THE CAR REPAIRED LAST YEAR AROUND THIS TIME WITH AN ISSUE SAYING THAT THE BATTERY CHARGING SYSTEM NEEDED TO BE SERVICED. AT THE TIME I HAD RECENTLY BOUGHT A BATTERY BUT THE SHOP INFORMED IT COULD BE DUE TO A DEAD CELL IN THE BATTERY 1 YEAR EXACTLY AND THE SAME ISSUE OCCURS. IT START WITH THE CHECK ENGINE LIGHT BEING DISPLAYED THEN IT WILL START SENDING THE MESSAGE AND BATTERY LIGHT COMES ON. THERE SHOULD NOT BE ANOTHER DEAD CELL BATTERY. THERE IS DEFINITELY AN ISSUE WITH THE CHARGING SYSTEM OF THESE CARS. THIS WILL CAUSE THE VEHICLE WHEN IN ECO MODE TO RESTART CAUSE POWER LOSS WHE DRIVING AND ALSO CAUSE THE RADIO, NAVIGATION ECT TO LOSS BRIGHTNESS. THE CAR RELEASES LOUD SOUND FOR THE A/C AND DEFROST THUMPING AND TICKING ALSO SPUTTERING WHEN ACCELERATOR IS TOUCHED. EVEN WHEN SWITCHING FROM PARK TO ANY OTHER GEAR IS WHEN THIS IS HEARD REGARDING WHEN A/C HEAT OR DEFROST IS ON . THIS IS DURING DRIVING OR AFTER STARTING CAR. ORIGINALLY HAPPENED 10/12/18 HAPPENING AGAIN AS OF 10/18/2019

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - CANTERBURY, NH

    WHILE THE VEHICLE IS STATIONARY, WITH THE SHIFT LEVER IN THE PARK POSITION, THE KEY CANNOT BE REMOVED FROM THE IGNITION SWITCH ON AN INTERMITTENT BASIS. THE ENGINE SHUTS OFF, AND THE KEY TURNS TOWARD THE OFF POSITION BUT THE INSTRUMENT PANEL REMAINS LIGHTED AND THE KEY WILL NOT TURN TO THE OFF POSITION SO THAT IT MAY BE REMOVED. NOT A GOOD ANTI-THEFT DEVICE FOR CERTAIN! THE SHIFT LEVER CAN BE MOVED WHEN THE "STUCK KEY" ISSUE IS GOING ON AND THE VEHICLE WILL ROLL DOWN ANY INCLINE LARGE OR SMALL IF THE SHIFT LEVER MOVED FROM PARK. I HAVE HEARD OF "STUCK KEY" ISSUES WITH MANY OTHER GM VEHICLES AND AM WONDERING IF A RECALL WILL BE ISSUED. I CALLED A LOCAL GM DEALERSHIP AND THE SERVICE DEPARTMENT HAD NO INFORMATION REGARDING ANY RECALL FOR THE "STUCK KEY" ISSUE REGARDING MY VEHICLE.

    Source: NHTSA WEB SITE
  • 2017 BUICK ENCORE
    - CARL JUNCTION, MO

    WE HIT 2 DEERS AT 70 MPH IT DAMAGED THE WHOLE FRONT PART OF OUR CAR . NONE OF THE AIR BAGS DEPLOYED. THE 4 WAY FLASHERS CAME ON THE SEATBELTS LOCKED UP YET NO AIRBAGS. ALSO THIS IS THE FIRST AND ONLY TIME THE 4 WAY FLASHERS WORKED. THE CAR HAS BEEN FIXED AND NO 4 WAY FLASHERS AGAIN.

    Source: NHTSA WEB SITE
  • 2016 BUICK VERANO
    - STONE MOUNTAIN, GA

    THE INTAKE CAM SOLENOID VALUE FAILED WITHOUT ANY WARNING. NO LIGHT CAME ON TO WARN ME. THE CAR WOULD NOT ACCELERATE AND ALMOST COMPLETELY STOP. I WAS ENTERING A VERY USY INTERSTATE I - 20 AND THE CAR WAS STALLING AS OTHER CARS WERE SPEEDING BEHIND ME. I COULD NOT ACCELERATE AT A SAFE SPEED. I MADE IT TO AN EXIT. THE CAR SHUT OFF . I PUT GAS IN BECAUSE I WAS ON A HALF TANK. I THOUGHT IT WAS GAS RELATED. I TRIED TO LEAVE THE GAS STATION THE CAR CUT OFF AGAIN. I HAD THE CAR TOLLED TO THE DEALERSHIP. I WAS TOLD THEY DIDN'T KNOW WHY THAT HAPPENED. THIS WAS VERY DANGEROUS TO ME WITH NO WARNING THAT SOMETHING WAS WRONG. I COULD HAVE BEEN INJURED. PLEASE EXPLAIN TO ME WHAT HAPPEN. I CONSIDER THIS A MAJOR SAFETY ISSUE. THE VEHICLE WAS IN MOTION ON AN INTERSTATE AND STATIONARY TRYING TO GO FROM A GAS STATION.

    Source: NHTSA WEB SITE
  • 2013 BUICK REGAL
    - DECATUR, GA

    CONDENSATION, WATER ACCUMULATION IN HEADLIGHT ASSEMBLY. NO DAMAGE OR CRACKS IN HEADLIGHT. BULB WENT OUT. PURCHASED NEW BULB TO REPLACE AND REPLACEMENT DID NOT WORK.

    Source: NHTSA WEB SITE