BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 BUICK LESABRE- 2260 WILMAR RD, NC
TL* THE CONTACT OWNS A 2005 BUICK LESABRE. WHILE DRIVING 60 MPH ON THE FREEWAY, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL, WHICH FAILED TO ENGAGE AND CAUSED THE VEHICLE TO DECELERATE. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CO2 SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE STALLED WITHOUT WARNING AFTER TWO YEARS. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE MULTIPLE DIAGNOSTIC TESTS WERE PERFORMED, BUT NO FAILURE CODES APPEARED. THE INDEPENDENT MECHANIC STATED THAT THEY WOULD REPLACE THE MASS AIR FLOW SENSORS FOR THE CONTACT'S SAFETY. THE VEHICLE WAS NOT REPAIRED. BROWN & WOOD INC. (329 GREENVILLE BLVD SW, GREENVILLE, NC 27834, (252) 227-0948) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER FOR FURTHER REPAIR INFORMATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BUICK REGAL- EAST ST. LOUIS, IL
TL* THE CONTACT OWNS A 2013 BUICK REGAL. UPON STARTING THE VEHICLE, THE PASSENGER SIDE HEADLIGHT BEGAN BLINKING AND WENT COMPLETELY OUT. UPON INSPECTING THE VEHICLE, THE CONTACT FOUND MOISTURE BUILD UP IN THE HEADLIGHT, WHICH HE BELIEVED CAUSED THE FAILURE. AFTER SOME TIME, THE DRIVER'S SIDE HEADLIGHT ALSO FAILED TO OPERATE. THE CONTACT DROVE TO AUTOCENTERS NISSAN (1825 E EDWARDSVILLE RD, WOOD RIVER, IL 62095, 618-251-3000) WHERE HE PURCHASED THE VEHICLE FROM AND WAS INFORMED THAT DESPITE HAVING AN EXTENDED WARRANTY, HEADLIGHTS WERE NOT COVERED UNDER THE WARRANTY. THE CONTACT THEN DROVE THE VEHICLE TO AN UNKNOWN BUICK DEALER (THAT HAS SINCE CLOSED) AND WAS ALSO INFORMED THAT THE HEADLIGHTS WERE NOT UNDER WARRANTY AND WAS GIVEN A COST ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK ENCLAVE- TOLEDO, OH
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE AUDIBLE WARNING CHIMES AND TURN SIGNAL CLICKING SOUND WHERE NOT PRESENT DUE A MALFUNCTION IN THE AUDIO AMPLIFIER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BALLAS BUICK(5715 WEST CENTRAL AVE, TOLEDO OH.) WHO DIAGNOSED THAT AN ELECTRICAL SHORTAGE TO THE AUDIO AMPLIFIER HAD OCCURRED DUE TO THE WATER LEAKING INTO THE PANELS OF THE VEHICLE AND BEHIND THE FIRE WALL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 168,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 BUICK ENCORE- MACOMB, MI
LUG NUTS HAVE CHROME CAP WHICH IS SUPPOSED TO BE ATTACHED TO THE LUGNUT. LUG WRENCH FITS OVER THE CAP. CAP COMES OFF EXPOSING THE LUGNUT, HOWEVER THE LUG WRENCH DOES NOT FIT TIGHTLY OVER, THE EXPOSED LUGNUT. NEED SEPARATE WRENCH (NOT INCLUDED WITH THE VEHICLE TO REMOVE THE LUGNUT IF THE CAP BREAKS OFF.
Source: NHTSA WEB SITE -
2010 BUICK LUCERNE- TRENTON, TX
CAR STARTED AND WAS COOLING DOWN IN A PARKING LOT WHEN IT DIED WITHOUT WARNING. IT WOULDN'T RESTART. WE TOWED IT TO A SHOP WHERE THEY DETERMINED THAT THE FUEL PUMP HAD GONE BAD. LATER DISCOVERED A BAD SENSOR AND RELAY. ALL TRACED BACK TO THE FUSE BOX UNDER THE DRIVER'S SIDE PASSENGER SEAT THAT HAD MELTED DUE TO PRESSURE PUT ON IT BY SEAT AND VARIOUS OCCUPANTS/ITEMS. MECHANIC REPLACED FUSE BOX, RELAY, SENSOR AND FUEL PUMP PLUS WARNED ME NOT TO PLACE ANYTHING HEAVY (OR ALLOW A HEAVY PERSON TO SIT) ON THAT SIDE OF THE BACK SEAT. MILEAGE IS 116,245
Source: NHTSA WEB SITE -
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2014 BUICK VERANO- AUSTIN, TX
TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE DRIVING, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TRAVELED FOR 60 MILES WITH NO BRAKES. THE CONTACT ATTEMPTED TO TURN OFF AND RESTART THE VEHICLE, BUT NOTHING WORKED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 BUICK VERANO- AUSTIN, TX
TL* THE CONTACT WAS A STATE PATROL OFFICER WHO WAS IN PURSUIT OF A 2014 BUICK VERANO. THE CONTACT STATED THAT IT BECAME EVIDENT FROM THE DRIVER OF THE VEHICLE THAT THE ACCELERATOR PEDAL SEIZED WHILE DEPRESSED. THE CONTACT STATED THAT THE VEHICLE TRAVELED BETWEEN 80-100 MPH AT TIMES. THE DRIVER WAS UNABLE TO SLOW DOWN THE VEHICLE FOR 65 MILES. THE CONTACT STATED THAT THE DRIVER WAS ABLE TO USE THE PARKING BRAKE TO FINALLY BRING THE VEHICLE TO A STOP. THE DRIVER STATED THAT THE FAILURE OCCURRED ONCE IN THE PAST. THE VEHICLE WAS TOWED TO A TOW LOT. THE CONTACT WAS UNAWARE IF THE MANUFACTURER OR DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *TT *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK ENCLAVE- TOLEDO, OH
WATER IS GETTING TO THE ELECTRICAL COMPONENTS OF THE AMPLIFIERS (BOSE SYSTEM) AND SHORTING THEM OUT. THAT MEANS THERE IS NO SOUND WHAT SO EVER INSIDE THE VEHICLE. NO BLINKERS, HAZARDS, RADIO OR IF THE ENGINE LIGHT COMES ON YOU WON'T HEAR IT, ONLY A VISIBLE ICON. THIS IS AN ISSUE NOT ONLY IN THE ENCLAVE, BUT THE ACADIA AS WELL AS THE SATURN OUTLOOK. THIS SHOULD HAVE BEEN A RECALL A LONG TIME AGO. I REFUSE TO PAY FOR THIS WHEN IT'S AN ISSUE ACROSS THE BOARD.
Source: NHTSA WEB SITE -
2011 BUICK REGAL- MANDEVILLE, LA
CONDENSATION STARTED IN DRIVER'S SIDE HEADLIGHT TO THE POINT WHEN LIGHT BULBS SHORT OUT AND ARE RUINED AS SOON AS THEY ARE PUT IN. THE WATER ENTERING THE ELECTRICAL SYSTEM IS DANGEROUS.
Source: NHTSA WEB SITE -
2014 BUICK ENCLAVE- WAUSAU, WI
TAKATA RECALL IN THE ALMOST 3 YEARS I'VE OWNED MY 2014 BUICK ENCLAVE, THERE HAVE BEEN 2 OCCURRENCES WITH THE SAME TRANSMISSION ISSUE. THE CODES ARE: P0700, P182E AND P0306. THE ENGINE LIGHT COMES ON AND FLASHES FOR ROUGHLY 30 SECONDS. THE FIRST OCCURRENCE WAS IN THE CITY, ABOUT 35MPH AND THE SECOND WAS ON THE HIGHWAY WITH A SPEED OF 60MPH. BOTH TIMES I'VE PULLED OFF THE ROAD AND THE LIGHT DISAPPEARS. WHEN I TAKE IT IN, THE CODES ARE PULLED AND CLEARED. THE MECHANIC CAN NOT GET THE CODE TO REAPPEAR. MY BUICK HAS NEVER SHIFTED RIGHT, NOTICING PADDING AND JERKING BEFORE AND AFTER SWITCHING GEARS. THE MECHANIC SAID THIS IS A COMMON PROBLEM WITH THESE TRANSMISSIONS AND THE REPAIR BILL WILL BE AROUND $3,500.00 FOR A NEW TRANSMISSION. A 5 YEAR OLD VEHICLE SHOULD NOT BE HAVING THESE ISSUES!! BUYING A 2 YEAR OLD VEHICLE AT $28K, OWNING IT FOR LESS THAN 3 YEARS AND HAVING TO REPLACE THE TRANSMISSION DOES NOT SIT RIGHT IN MY BOOK. GM NEEDS TO FIX THIS TRANSMISSION PROBLEM AND SOON!
Source: NHTSA WEB SITE