BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 BUICK LACROSSE- FOUR OAKS, NC
POWER DROP ,ENGINE STOP RUN AS YOU GO DOWN THE ROAD AT NIGHT,EVERYTHING SHUT DOWN IT TAKE FIFTEEN MINUTE TO RESTART, THE STEERING JERK AND THE DID NO WORK ITS WAS LOCK THAT WAS AT 35 MILES HOUR.TOOK ITS IN TO SEE WHAT WAS WRONG ITS WAS DIAGNOSTIC WITH BCM MALFUNCTION,LOW VOLTAGE OF COMMUNICATION ANDEPROM ERRORS,MULTIPLE CODES.ON THE HIGHWAY AND TURNING
Source: NHTSA WEB SITE -
2007 BUICK RENDEZVOUS- OIL CITY, PA
TL* THE CONTACT OWNS A 2007 BUICK RENDEZVOUS. WHILE DRIVING 47 MPH, THE VEHICLE STALLED AND THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED AND REPAIRED THE BODY CONTROL MODULE, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE FAILURE MILEAGE WAS 167,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BUICK VERANO- WALDORF, MD
TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT NOTICED THAT THE VEHICLE WAS LOSING OIL. THE VEHICLE WAS TAKEN TO JACK WINEGARDNER CHEVROLET (11001 INDIAN HEAD HWY, FORT WASHINGTON, MD 20744) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED, WHICH CAUSED THE VEHICLE TO SHUT DOWN. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS METAL IN THE OIL THAT MAY CAUSE THE ENGINE TO SHUT DOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,130.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK REGAL- HOT SPRINGS, AR
CONDENSATION ISSUE IN DRIVERS SIDE HEADLIGHT.THIS IS A MANUFACTURERS DEFECT AS THOUSANDS HAVE COMPLAINED ABOUT THIS ISSUE AND NOTHING IS BEING DONE. THE ENTIRE HID HEADLIGHT ASSEMBLY COST $1,320.95 AT THE DEALER WITHOUT TAXES. THIS IS APPALLING TO ME THAT I SHOULD HAVE TO PAY FOR THIS PROBLEM WHEN CLEARLY THIS IS A MANUFACTURERS DEFECT. THIS IS A VERY SERIOUS SAFETY ISSUE. MY CAR DID NOT EVEN HAVE 45,000 MILES ON IT WHEN THE HEADLIGHT WENT OUT.
Source: NHTSA WEB SITE -
2017 BUICK LACROSSE- HUMBOLT, IA
TL* THE CONTACT OWNS A 2017 BUICK LACROSSE. THE CONTACT STATED THAT THE GEAR SHIFT LEVER WOULD MISSHIFT AND SWITCH INTO OTHER GEARS THAT WERE NOT SELECTED. SECONDLY, THE TRANSMISSION WOULD NOT GO INTO PARK OR REVERSE PROPERLY. TO REVERSE, THE CONTACT HAD TO MOVE THE LEVER BACK AND FORTH. TO PARK, THE CONTACT HAD TO SELECT PARK, SHIFT INTO ANOTHER GEAR, AND THEN SHIFT BACK INTO PARK. THE VEHICLE WAS TAKEN TO WEBSTER CITY AUTO (129 2ND ST, WEBSTER CITY, IA 50595, (515) 832-6638) WHERE IT WAS DIAGNOSED THAT A NEW SHIFT ASSEMBLY NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SOON AFTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20,200. THE VIN WAS INVALID.*BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 BUICK TERRAZA- MOORESVILLE, NC
HELLO, I HAVE A 2005 BUICK TERRAZA CX AWD. MY ABS AND TRACTION CONTROL LIGHTS CAME ON AND WHEN IT DID THE VEHICLE STARTED TO APPLY THE BRAKES ITSELF PULLING THE VEHICLE TO THE LEFT WHILE DRIVING. I COULDN'T CONTROL THE VEHICLE. I STARTED READING UP ON THIS, AND IT APPEARS MANY OTHER OWNERS OF THIS VEHICLE BEEN HAVING THIS SAME UNSAFE PROBLEM OVER THE YEARS AND NO RECALL IS BEEN DONE. THIS IS A VERY SERIOUS ISSUE!!! I'M SURPRISE NO ONE HAS BEEN INVOLVED IN AN ACCIDENT AND BEEN KILLED. I ALSO NOTICE THIS HAS BEEN REPORTED MANY TIMES AS WELL TO THE MANUFACTURE AND THEY HAVEN'T DONE ANYTHING ABOUT IT BUT COME UP WITH EXCUSES TO THE OWNERS LIKE MYSELF. DO SOMEONE HAS TO BE KILLED BEFORE A RECALL IS DONE? I MYSELF IS GOING TO TAKE MY VIDEO I HAD FILMING ON MY WINDSHIELD WHEN THIS INCIDENT OCURRED AND SEND IT TO ALL THE MAJOR NEWS MEDIA GROUPS IN THIS COUNTRY AND PUT IT ON SOCIAL MEDIA AS WELL. THANK YOU FOR REVIEWING MY COMPLAINT, AND HOPEFULLY THE GOVERNMENT MAKE BUICK THE MANUFACTURE DO A SAFETY RECALL ASAP. I CAN'T UPLOAD MY VIDEO BECAUSE IT'S OVER THE MAXIMUM SIZE ALLOWED TO UPLOAD ON THIS WEBSITE.
Source: NHTSA WEB SITE -
2013 BUICK VERANO- AUSTINVILLE, VA
TL* THE CONTACT OWNED A 2013 BUICK VERANO. THE CONTACT STATED THAT WHILE THE DRIVER WAS STOPPED AT THE SIDE OF THE ROAD, ANOTHER VEHICLE COMING FROM THE OPPOSITE DIRECTION CROSSED OVER AND CRASHED INTO THE VEHICLE HEAD ON. THE CONTACT WAS CONCERNED THAT ONSTAR FAILED TO ALERT. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FRACTURED RIB AND KNEE INJURIES ALONG WITH A SHOULDER INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. A UNKNOWN DEALER WAS LATER NOTIFIED OF THE FAILURE WHEN INTERESTED IN THE PURCHASE OF A NEW VEHICLE. BOTH THE VEHICLES INVOLVED IN THE COLLISON WERE DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK LACROSSE- KANNAPOLIS, NC
HELLO, MY 2006 BUICK LACROSSE REGULAR BEAM HEADLIGHTS KEEPS GOING OUT DUE TO THE WIRING GETTING HOT FOR SOME REASON. NO AFTERMARKET HIGHLIGHTS OR BULBS BEEN ADDED. THE WIRING IS MELTING COMPLETELY. YOU CAN SEE SMOKE COMING FROM THE HEADLIGHT ASSEMBLY. I'M ALSO EXPERIENCING MY ENTIRE DASH GOES OUT WHILE DRIVING FOR 2-SECONDS THEN COMES BACK ON, I'M NOT SURE IF THE WIRING THAT'S SHORTING OUT FROM MY LOW BEAM HEADLIGHTS AFTER BURNING IS CAUSING THIS ISSUE OR NOT SINCE THE WIRES BEGINS TO TOUCH AFTER THE WIRE COVERING IS BURNED. I CONTACTED BUICK THE MANUFACTURE, AND THEY ARE GIVING ME THE RUN AROUND ASKING ME QUESTIONS THAT DOESN'T EVEN PERTAIN TO THE ISSUES AT HAND, LIKE WHEN WAS YOUR LAST OIL CHANGE? THIS ISSUE WITH THE HEADLIGHTS IS HIGHLY DANGEROUS AND CAN CAUSE A FIRE AND PREVENT VISIBILITY FOR MYSELF AND OTHERS TO SEE ME AT NIGHT, PLUSH GETTING A TICKET FROM THE POLICE FOR HAVING NO HEADLIGHTS. THIS SHOULD BECOME A RECALL ISSUE IMMEDIATELY. THIS IS A MAJOR SAFETY ISSUE.
Source: NHTSA WEB SITE -
2012 BUICK REGAL- THORNTON, CO
POWER SEAT BUTTONS WORK OFF AND ON. MY DRIVERS SEAT WAS RECLINED AND NOW WONT GO BACK UP, I CHECKED MY VIN AND NO RECALLS HAVE BEEN ISSUED ON IT. DANGEROUS TO DRIVE I WAS TOLD THAT THERE IS A RECALL ON 2012 BUICK REGAL POWER SEATS BUT NOT ON MY VIN.I HAVE AN APPT WITH THE BUICK DEALER TO FIX. WHICH WONT BE CHEAP.
Source: NHTSA WEB SITE -
2017 BUICK ENVISION- KINGSLAND, GA
REAR TAILGATE REQUIRES MANUAL OPERATION TO OPEN, CLOSE, AND LOCK. THE VEHICLE IS EQUIPPED WITH AUTOMATIC LIFT GATE CONTROLS ON THE DRIVER DOOR AND ALSO BY SWIPING FOOT UNDER REAR BUMPER. I HAVE DOCUMENTED FOUR TIMES IN THE PAST MONTH THAT THE TAILGATE WILL NOT OPERATE PROPERLY. EACH TIME HOWEVER THAT I BRING THE VEHICLE TO THE DEALERSHIP, THE TAILGATE WORKS PROPERLY. THE MECHANIC SAID IT IS PROBABLY THE ACTUATOR, BUT UNTIL I CAN BRING IT TO THEM WHEN IT'S NOT WORKING THERE IS NOTHING THEY CAN DO. THERE WAS ONE INSTANCE WERE THE TAILGATE WOULDN'T LOCK EVEN WHEN MANUALLY OPERATED. I HAD TO DRIVE THE VEHICLE WITH THE TAILGATE UNLOCKED AND OPENING WHEN I SLOWED DOWN. THE DEALER SALES PERSONNEL DID A TEMPORARY ADJUSTMENT BY TURNING THE VEHICLE ON AND OFF AND ADJUSTING THE SELECTION KNOB ON THE DRIVER DOOR. YOUR HELP HERE IS APPRECIATED. THE DEALERSHIP IS BEING VERY HELPFUL, BUT CAN ONLY FIX SOMETHING WHEN THEY VERIFY THAT THE ITEM NEEDS REPAIR.
Source: NHTSA WEB SITE