BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 BUICK VERANO
    - LOS ANGELES, CA

    WHILE PARKED AND WHEN VEHICLE IS RUNNING AND EITHER FRONT OR REAR PASSENGER DOORS ARE OPENED THEN CLOSED AFTER BEING SEATED IN THE PASSENGER SIDE FRONT SEAT, AN INTERMITTENT DIC MESSAGE STATES"SERVICE AIR BAG. THE INDICATOR LIGHT STAYS ON FOR A FEW MINUTES THEN GOES OFF. ALSO RECEIVED ON-STAR DIAGNOSTIC ALERT MESSAGE. HAD VEHICLE SERVICED AT DEALERSHIP 4-9-19. NO TROUBLE CODES CAME UP ON OBD READER. CAR RETURNED TO ME ON 4-10-19. ON 4-16-19,PROBLEM REOCCURRED SAME CIRCUMSTANCES, NO ON-STAR ALERT MESSAGE THIS TIME. LIGHT STAYED ON LONGER THEN CLEARED. WHEN ENTERING GARAGE FOR MY APARTMENT BLDG, WHICH IS ON A SLIGHT INCLINE, DIC AND INDICATOR LIGHT CAME ON AGAIN AND REMAINED. I PARKED MY VEHICLE AND SHUT IT OFF. I WAITED A COUPLE OF MINUTES AND RESTARTED THE VEHICLE. BOTH THE DIC MESSAGE AND AIR BAG WARNING INDICATOR LIGHT CAME BACK ON. I SHUT THE ENGINE AND CONTACTED THE DEALERSHIP. I WAS TOLD BY THE DEALERSHIP THAT IT WOULD BE DIFFICULT TO DIAGNOSE THE ISSUE UNLESS I ARRIVE THERE WITH THE CONDITION OCCURRING AT THE TIME I WAS THERE. THE CLOSEST DEALERSHIP IS ABOUT 35 MINUTES DRIVING TIME FROM MY HOME.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - MUNCIE, IN

    TIMING CHAIN TENSIONER FAILED AT JUST LESS THAN 75,000 MILES. I'VE BEEN TOLD BY 2 DIFFERENT MECHANICS THAT IT WOULD BE EASIER TO REPLACE THE ENTIRE ENGINE THAN GET THE PIECES OUT OF THE ENGINE.

    Source: NHTSA WEB SITE
  • 2004 BUICK RAINIER
    - STEM, NC

    TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT THE HEADLIGHTS TURNED OFF INTERMITTENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE HEADLIGHTS REMAINED OFF FOR APPROXIMATELY SIX MINUTES. WHEN THE LIGHTS TURNED BACK ON, THE LIGHTING WAS DIM. THE VEHICLE WAS TAKEN TO J.D. BYRIDER (5101 NEW BERN AVE, RALEIGH, NC 27610) WHERE THEY REPLACED THE REPLACED THE HEADLIGHT DRIVER MODULE ON TWO DIFFERENT OCCASIONS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,471.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LACROSSE
    - PALMYRA, IN

    TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM, HIGH BEAM, DAY TIME RUNNING LAMPS, AND EMERGENCY/HAZARD LIGHTING FAILED TO FUNCTION INTERMITTENTLY. THE FAILURE OCCURRED MORE THAN TWICE. THE CONTACT WAS UNCERTAIN IF THE LIGHTS WOULD OPERATE PROPERLY DURING THE EVENING HOURS. JOHN JONES AUTO GROUP CORYDON (1735 GARDNER LN NW, CORYDON, IN 47112, (812) 722-4146) INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL AND HAD NOT SCHEDULED AN APPOINTMENT TO DIAGNOSE THE FAILURE AND REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK VERANO
    - MESQUITE, NV

    TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHILE DRIVING AT ANY SPEED, THE 2013 BUICK VERANO LOST POWER, DOORS WOULD UNLOCK, THEN POWER WOULD COME BACK ON AND DOORS WOULD LOCK. THIS WOULD HAPPEN REPEATEDLY, IN ADDITION, THE WRENCH ICON ILLUMINATED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NEWBY BUICK GMC (435-673-1100, LOCATED AT 1629 S CONVENTION CENTER DR, ST. GEORGE, UT 84790), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THEY DID DIAGNOSE THE FAILURE AND WAS ELECTRICAL. ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,500. *TT CONSUMER STATED VEHICLE WAS TRADED IN ON 5/7/19*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK VERANO
    - ROCHESTER, NY

    TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR FLASHED ON AND OFF. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 90,482.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK LUCERNE
    - RANCHO CUCAMONGA, CA

    MY CAR SHUT OFF WILL NOT START WITH KEY IN THE IGNITION, AND WHEN STARTED WITH THE KEYLESS REMOTE IT STILL WILL NOT MOVE AND CAR WILL NOT COME OUT OF PARK. THE WHOLE ENTIRE IGNITION SYSTEM IS LOCKED UP. I TRIED MY SPARE KEY THE CAR HAS SHUT DOWN AND IT HAD TO BE TOWED HOME. THE CAR WAS STATIONARY.

    Source: NHTSA WEB SITE
  • 2013 BUICK REGAL
    - STATESBORO, GA

    TAKATA RECALL.....THE ECM IS STILL NOT FUNCTIONING PROPERLY AFTER THE RECALL IT NEEDS TO BE RECALLED AGAIN. IT IS VERY DANGEROUS CAR WILL CUT OFF IN THE MIDDLE OF TRAFFIC.SOMETHING NEEDS TO BE DONE!!!!!

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - ROCKVILLE, MD

    NYB CAR HAS LESS THAN 69K MILES AND IS BURNING THROUGH OIL. I BOUGHT IT USED AND THE DEALER LIKED WARRANTY ENDED BEFORE PROBLEMS STARTED. MY CHECK ENGINE LIGHT CAME ON WITHIN THE FIRST 2000 MILES OF ME DRIVING AND THE DEALER WANTED TO CHARGE ME ANOTHER $200 FOR A DIAGNOSTIC. SO I WENT TO A MECHANIC AND HE SAID THE ENGINE WAS BURNING THROUGH OIL FASTER THAN IT SHOULD. AT THIS POINT THE CAR HAD TURNED OFF WHILE UNDER 10MPH TWICE WHICH IS DANGEROUS AS THE BRAKES LOCK UP ALONG WITH STEERING BECOMING VERY STIFF. A MECHANIC DID WORK ON THE CAR REPLACING PLUGS AND OTHER PARTS THAT HAD BEEN DAMAGED FUE TO THE OIL BEING GONE, BUT THE SAME ENGINE IS STILL IN THE CAR. NOW LESS THAN A YEAR LATER ALONG WITH REGULAR OIL CHANGES THE CAR STILL BURNS THROUGH OIL. THE ENGINE CAUSES THE CAR TO ROCK WHEN AT IDLE AND WHEN MOVING UNDER 5MPH. MY FEAR IS THAT IVE CAR WILL SHUT OFF AGAIN. THIS IS A FAULT OF BUICK FOR DESIGNING AN ENGINE THAT CAN'T HOLD OIL.

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - MOUNT JULIET, TN

    SUNROOF WATER LEAK. WHEN IT RAINS WATER POURS FROM ALL PARTS OF THE ROOF ONTO THE INTERIOR OF THE CAR. FROM FALLING WATER TO WATER RUNNING DOWN THROUGH THE WALLS OF EVERY PART OF THE CAR. IT HAS STARTED TO CAUSE ELECTRICAL PROBLEMS WITH THE VEHICLE AND ALSO I HAVE FOUND MOLD UNDER THE CARPET WHERE THE WATER ACCUMULATES. IT IS USUALLY 1 TO 2 INCHES OF WATER ON THE FLOOR BOARDS AFTER RAINING. CAUSING MOLD, RUST AND MILDEW. THIS HAPPENS WHENEVER IT RAINS, A LITTLE OR ALOT. THIS MAY BE CAUSING UNHEALTH IISUES. IT WOULD BE SMART FOR BUICK TO FIX THESE ISSUES NOW BEFORE MEDICAL BILLS ARE INVOLVED.

    Source: NHTSA WEB SITE