BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 BUICK VERANO
    - TAUNTON, MA

    I OWN A 2012 BUICK VERANO WITH ONLY 48K ON IT, OWNERSHIP TRANSFERRED OVER FROM MY FATHER IN LAW WHO BOUGHT THIS VEHICLE BRAND NEW. CAR HESITATES, DOES NOT PICK UP SPEED AFTER SLOWING/STOPPING WHICH WE NOTICED AT 36K, BURNS THROUGH A LOT OF OIL- OIL LIGHT DOES NOT GO ON WHEN LOW, REAR BRAKES AND ROTORS WERE ALREADY COMPROMISED AT LESS THAN 45K, AND JUST RECENTLY LOST BRAKES COMPLETELY WHILE DRIVING A MONTH AGO DUE TO A BAD CALIPER. CAR ALSO ACCELERATES SOMETIMES WHEN APPLYING THE BRAKE. THE BRAKE LIGHT HAS NEVER COME ON AT ANY POINT DURING ANY OF THIS, THOUGH THE LOW WINDSHIELD WASHER FLUID LIGHT COMES ON EVEN THOUGH IT IS NOT LOW. ALSO DOWNSHIFTS PRETTY ROUGH.

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - BELLEVILLE, IL

    OIL PRESSURE LIGHT CAME ON FIRST, THEN HEARD LOUD TAPPING NOISE AND CHECK ENGINE LIGHT CAME ON. PULLED OVER CHECKED THE OIL (FRESH OIL CHANGE THE DAY BEFORE) IT WAS STILL FULL. GOT THE VEHICLE HOME AND HAD THE CODES PULLED. THE DREADED TIMING CHAIN CODES OF P0008 AND P0017 AT 128,000 MILES ON THE CAR. MOST SHOPS THAT I CALLED WON'T EVEN TOUCH THIS BECAUSE OF THE EXTENSIVE REPAIR. THAT LEAVES THE STEALERSHIP AT THE PRICE OF $3000 AND THAT IS IF NOTHING ELSE WAS DAMAGED. WHY WERE THE 2008'S LEFT OUT OF THE BUICK TIMING CHAIN RECALL WHEN IT HAS THE SAME 3.6L ENGINE? THIS IS A KNOWN PROBLEM. I WILL NEVER BUY ANOTHER BUICK. THIS HAPPENED LAST YEAR (06/2018), BUT I KNEW IT WOULD BE A COSTLY REPAIR, SO THE CAR SAT UNTIL NOW.

    Source: NHTSA WEB SITE
  • 2017 BUICK ENCORE
    - ONTARIO, CA

    MY 2017 ENCORE BURST INTO FLAMES. I ARRIVED TO WORK AFTER LUNCH, I PARKED AND TURNED OFF THE IGNITION AND I SEE SMOKE COMING FROM UNDER THE HOOD OF MY CAR. I PAUSED JUST A MOMENT TO SEE IF IT WAS GOING TO STOP BUT IT GOT WORSE VERY FAST. I GRABBED MY PURSE AND JUMPED OUT OF THE CAR AS THE FRONT END CLOSEST TO THE WINDSHIELD WAS BECOMING ENGULFED IN FLAMES. I IMMEDIATELY CALLED 911 BUT BY THE TIME THE FIRE DEPARTMENT ARRIVED, IT WAS TOO LATE TO SAVE THE CAR.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - WEST DEPTFORD, NJ

    THE CAR WAS VERY NOISY AT START UP. HAD THE OIL CHANGED, THE NOISE WAS BETTER FOR A WHILE BUT CAME BACK IN LESS THAN 2 MONTHS AND NOW IT IS CONSTANT. THE CAR WILL STALL OUT IN THE MIDDLE OF DRIVING. I WILL LOSE EVERYTHING, ELECTRICAL AND POWER STEERING. THIS WOULD HAPPEN WHETHER OR NOT ON A HIGHWAY OR DURING CITY DRIVING. ENGINE LIGHT CAME ON AND I TOOK IT TO MY MECHANIC. MECHANIC TOLD ME IT WAS IN REDUCE POWER MODE. CAMSHAFT CORALATION CODE.

    Source: NHTSA WEB SITE
  • 2011 BUICK ENCLAVE
    - ATLANTA, GA

    ON 3 OCCASIONS, WHILE THE CAR WAS DRIVEN, THE CAR STOPPED WITHOUT WARNING. ON ALL THREE OCCASION, THE CAR WILL NOT START. THE FIRST TIME THIS OCCURRED, I TOOK THE CAR TO THE DEALERSHIP, CARL BLACK ROSWELL. THEY REPLACED THE STARTER AND REPLACED ALL THE FUEL INJECTOR. 2-3 DAYS AFTER THE CAR WAS PICKED UP, THE CAR STOPPED AGAIN WHILE MY WIFE WAS DRIVING OUR KIDS TO SCHOOL AND THE CAR WOULDN'T START. THE CAR WAS TOWED TO THE DEALERSHIP AGAIN. THIS TIME, THEY SAID THEY REPLACED THE FUSE BLOCK. A FEW DAYS AFTER I PICKED UP THE CAR FROM THE DEALERSHIP, THE CAR STOPPED AGAIN WHILE IT WAS DRIVEN AND THE CAR WOULDN'T START AFTER IT STOPPED. THE CAR AGAIN WAS TOWED TO THE SAME DEALER. THEY THEN SAID THEY FIXED THE GROUND WIRE. THEY SAID THEY COULD NOT GUARANTEE ME THAT THE ISSUE WILL NOT RE-OCCUR. I WAS CONCERNED FOR THE SAFETY OF MY WIFE AND KIDS SINCE MY WIFE USES THE CAR TO DROP OFF AND PICK UP MY KIDS TO/FROM SCHOOL. I CONTACTED GM (THROUGH EMAIL TO THE CEO, MARY). GM REACHED OUT TO ME AND THEIR CLAIMS DEPARTMENT CONTACTED THE DEALERSHIP. GM INDICATED THAT THEY HAD APPROVED ALL THE 3 REPAIRS (INCLUDING THE 2 REPAIRS THAT DID NOT FIX THE ISSUE) AND ASKED ME THAT THERE WAS NOTHING ELSE THEY COULD DO. I ASKED FOR A GUARANTEE THE ISSUE WILL NOT RE-OCCUR AND GM SAID THEY COULD NOT GUARANTEE ME THAT THE ISSUE WILL NOT REOCCUR. I THEN REACHED OUT TO GM'S CEO VIA EMAIL AGAIN AND ASKED FOR A GUARANTEE OR REPLACEMENT OF THE CAR WITH A CERTIFIED USED BUICK ENCLAVE OR NEW BUICK ENCLAVE. ITS BEEN OVER A WEEK AND I HAVE RECEIVED NO RESPONSE. I HAVE BEEN RENTING A CAR FOR MY WIFE TO TAKE THE KIDS TO SCHOOL FOR ALMOST A MONTH AND IT HAS COST ME ABOUT $800 TO DATE AND I AM STILL RENTING THE CAR. THE BUICK ENCLAVE IS STILL AT THE DEALERSHIP AT THE CURRENT TIME. THE DATES THE 3 INCIDENCES OCCURRED(I.E. CAR STOPPED):2/11/2019, 2/22/2019 & 3/18/2019. I ATTACHED INVOICES FOR 1ST TWO INCIDENCES.

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - CLIFTON PARK, NY

    2008 BUICK LUCERNE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR REPAIRS TO THE REAR ELECTRICAL CENTER. THE VEHICLE EXCEEDED THE MILEAGE PARAMETERS. *JS

    Source: CONSUMER LETTER
  • 2008 BUICK LUCERNE
    - SPRINGFIELD, MO

    TWICE IN THE LAST TWELVE MONTHS THERE HAS BEEN A SHORT IN THE TAIL LIGHT ASSEMBLY RESULTING IN MY BATTERY GETTING DRAINED. I COULD NOT GET TO MY TOOLS IN THE TRUNK BECAUSE I COULD NOT GET THE ELECTRICAL SYSTEM TO OPEN THE TRUNK AND I COULD NOT OPEN IT MANUALLY. THE SHORT HAS BEEN DUE TO AN ELECTRICAL WIRE BEING PINCHED BETWEEN A WASHER AND THE FRAME WHEN THE TAIL LIGHT ASSEMBLY WAS REPLACED AFTER A BULB WAS REPLACED. IT CAUSED MY CAR TO DIE WHILE RUNNING.

    Source: NHTSA WEB SITE
  • 1999 BUICK LESABRE
    - SHELBYVILLE, IN

    AS I WAS DRIVING FROM THE GAS STATION I TOOK A LEFT AND AS I ACCELERATED, THE ENGINE STARTED TO VIBRATE. I I HAD NEVER NOTICED THIS BEFORE THAT DAY. SO PROCEED TO TAKE MY TIME CAREFULLY BACK TO WORK. I EXAMINED THE UNDERCARRIAGE OF MY 99 LESABRE CUSTOM AND THAT'S WHERE I NOTICED THAT THE DRIVERS SIDE SUBFRAME BUSHINGS HAVE ALL BUT FELL OUT DUE TO SEVERE RUST. THANKFULLY THE PASSENGER SIDE IS STILL FIRMLY ATTACHED. UPON FURTHER RESEARCH, THIS IS A COMMON PROBLEM WITH GM CARS OF THIS ERA AND THE DORMAN REPLACEMENT PARTS ARE READILY AVAILABLE. HAD THIS COMPONENT FAILED ON BOTH SIDES THE ENGINE AND TRANSMISSION WOULD HAVE FALLEN OUT AND CAUSED AN ACCIDENT OR WORSE. I AM STILL TRYING TO FIGURE OUT IF THIS IS A RECALL ISSUE OR JUST A BAD CHOICE OF VEHICLE DESIGN BY GM AND THEIR LACK OF CONCERN FOR THE PUBLICS WELL BEING. THESE SUBFRAME BUSHINGS SHOULD HAVE BEEN OR SHOULD BE A VIABLE RECALL CONCERN TODAY. THANK YOU FOR YOUR CONSIDERATION IN THIS MATTER.

    Source: NHTSA WEB SITE
  • 2014 BUICK VERANO
    - WATHA, NC

    UNSURE FLAPPING TYPE NOISE UNDER CAR SOUNDS LIKE ITS ON THE FRONT LEFT I HAVE HAD SEVERAL MECHANICS TO DRIVE THE CAR LISTEN TO THE SOUND NO ONE CAN SEEM TO FIND OUT WHAT IT IS I DO NOT THINK ITS MECHANICAL BUT NOT REALLY SURE AND THIS HAS BEEN GOING ON FOR SEVERAL YEARS

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - MARSHFIELD, MO

    TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE EQUIPPED WITH HANKOOK DYNAPRO HP2 TIRES. THE CONTACT STATED THAT ONE OF THE TIRES WOULD LOSE PRESSURE OVER TIME. THE SPECIFIC TIRE THAT FAILED WAS NOT DISCLOSED. THE CONTACT HAD TO CHECK FOR LEAKS, BUT THE FAILURE RECURRED. THE CONTACT HAD THE TIRES ROTATED, BUT THE FAILURE OCCURRED AGAIN SEVERAL TIMES. THE TIRE MECHANIC FINALLY DISCOVERED A CRACK IN THE TIRES. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE TIRE SHOULD BE UNDER WARRANTY AND TO CHECK THE OTHER TIRES. THE MANUFACTURER HAD NOT CALLED BACK TO CONFIRM IF THEY WOULD REPLACE THE TIRES. THE VIN, DOT NUMBER, AND TIRE SIZE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 107,000 AND TIRE FAILURE MILEAGE WAS 4,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE