BUICK Complaints

THE KEY HAS GOTTEN STUCK IN THE IGNITION SEVERAL TIMES. THIS PREVENTS THE CAR FROM MOVING AND TURNING OFF COMPLETELY. AT ONE POINT THE CAR BEGAN TO ROLL AS I WAS ATTEMPTING TO GET OUT TO GET ASSISTANCE. I WAS EVENTUALLY ABLE TO GO ONTO YOUTUBE AND DISCOVERED THE ISSUE WAS CONSISTENT WITH THE CHEVY MALIBU, SO I USED THE SAME TECHNIQUE DESCRIBED IN THE YOUTUBE VIDEO TO REMOVE THE KEY. THE SAME ISSUE OCCURRED ON THE EVENING ON FEBRUARY 21, 2019. THE VALET SUPERVISOR WENT TO RETRIEVE MY CAR AND WAS UNABLE TO REMOVE THE KEY OUT OF THE IGNITION AND THE CAR WOULD NOT MOVE INTO THE PARK GEAR. I WOULD MOVE INTO DRIVE, NEUTRAL AND REVERSE BUT NOT PARK. I BELIEVE MY CAR IS ALSO IMPACTED UNDER THE FOLLOWING RECALL NUMBER:50490 AND 50491. ANY HELP WOULD BE APPRECIATED. THANKS.

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

NOTE: MILEAGE IS 1240 MILES, JUST PURCHASED THREE MONTHS AGO WITH 54 MILES ON IT AND SHIPPED TO GERMANY (DOD CIVILIAN). WHILE IN EUROPE, I AM USING THE VEHICLES' "METRIC" SETTING (KPH VERSUS MPH), WHICH SWITCHES THE SPEEDOMETER TO READ KPH AND AUTO TUNES THE ENGINE TO THE APPROPRIATE LEVELS TO MATCH KPH. I HAVE BEEN DRIVING THIS VEHICLE FOR THE LAST THREE WEEKS UNTIL THE ISSUE HAPPENED LAST NIGHT AROUND 1830 HOURS CET. ISSUE: WHILE ACCELERATING AND TUNING LEFT FROM A STOP (STOP LIGHT WITH THE CITY), THE ENGINE SUDDENLY LOSS POWER THEN JERKED INTO A LOWER GEAR, BUT SOMEHOW GOT STUCK IN 3RD GEAR RESTRICTING MAX SPEED OF ABOUT 25-30 MPH RUNNING AT 5000 RPMS. AFTER SEVERAL ATTEMPTS TO STOP, START, AND PROCEED, I FOUND THE VEHICLE SEEM TO BE SLIPPING WHEN SHIFTING FROM 2ND TO 3RD GEAR, BUT WOULD NOT GO BEYOND 3RD GEAR CAUSING THE ENGINE TO STRAIN AND REV AT AN UNSAFE LEVELS. TRIED SEVERAL TIMES TO SHIFT TO "L" TO MANUALLY ENGAGE THE ENGINE, BUT IT KEPT CHANGING BACK TO "D" AUTOMATIC. ALSO NOTED THAT WHEN THE VEHICLE REACHES THE NEXT PROGRAMMED GEAR SHIFT (E.G. 2ND GEAR TO 3RD GEAR) IT THEN JERKS, STALLS FOR ABOUT 2-3 SECONDS, THEN SUDDENLY ENGAGES 3RD GEAR RUNNING AT EXTREMELY HIGH RPMS AND NEVER SHIFTS BEYOND THAT. NOW CHECK ENGINE LIGHT IS ON. VEHICLE HAS NEVER BEEN IN AN ACCIDENT, DAMAGED, OR WRECKED.

THIS VEHICLE HAD LESS THAN 8,000 MILES ON IT AND HAD ONLY BEEN SERVICED ONE TIME BY THE DEALER (OIL CHANGE IN MAY 2018) THE ENGINE CAUGHT ON FIRE AND CONSUMED THE ENTIRE FRONT END OF THE VEHICLE. THE DRIVER WAS IN THE DRIVE THROUGH LANE OF A KFC RESTAURANT WHEN THE CAR CAUGHT ON FIRE. 03 MY 89 YEAR OLD MOTHER-IN-LAW WAS DRAGGED FROM THE CAR TO SAFETY BY 2 BYSTANDERS BUT COULD HAVE VERY EASILY BEEN KILLED. HAVE THERE BEEN ENGINE FIRE ISSUES WITH THIS VEHICLE? A CAR WITH LOW MILES THAT WAS SERVICED BY THE DEALER SHOULD NOT SPONTANEOUSLY ERUPT INTO A FIREBALL.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE DROPPED DOWN AND STRUCK THE CONTACT ON THE HEAD. THE CONTACT WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MARIO D'ADDARIO BUICK GMC (329 BRIDGEPORT AVE, SHELTON, CT 06484, (203) 242-0172) AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 112,000.

MY TAILGATE OPENS ON IT'S OWN WITH NO BUTTONS BEING PRESSED WHEN THE CAR IS PARKED. ALSO THE TAILGATE DOES NOT SENSE IF SOMETHING IS BLOCKING IT FROM CLOSING IT WILL JUST TRY AND CLOSE ON THE ITEM OR THE PERSON

I HAVE AN ISSUE WITH THE CRUISE CONTROL ON MY 2017 BUICK LACROSSE, A VEHICLE WITH 17,004 MILES. WHILE TRAVELING ON THE INTERSTATE WITH THE CRUISE SET TO 70 MPH THE SYSTEM RESET ITSELF TO 105 MPH AND THE ENGINE REVVED 3000 RPM ACCELERATING OUT OF CONTROL. THIS WAS THE SECOND TIME IT HAPPENED, THE OTHER TIME IT RESET TO 95 MPH. STEPPING ON THE BRAKE PEDAL BROUGHT THE SPEED BACK UNDER CONTROL IN BOTH INSTANCES. I TOOK THE CAR TO MARKLEY MOTORS IN FORT COLLINS COLORADO WHERE THEY COULD NOT REPLICATE THE PROBLEM IN THEIR 4 MILE TEST DRIVE. THEY INSINUATED THAT I MISUSED THE RESUME FUNCTION BUT IN NEITHER SITUATION DID I TOUCH THE CONTROLS. THEY INDICATED THAT THERE ARE NO SERVICE BULLETINS FOR THIS PROBLEM.

LIGHT FLASH BY THEM SELVES TRUCK DOOR LIFTS BY IT SELF SERVICEABILITY TRACK AND TRACTION CONTROL LIGHTS ARE ON AND NOW WON'T ACCELERATE, AND POWER STEERING PUMP IS ALSO A ISSUE . WHEN EVER LIGHTS AND HATCH OPEN ALONE THE PARK IS PARKED AND CUT OFF

WE PURCHASED A 2009 GMC BUICK ENCLAVE FROM GILLIE HYDE USED CARS IN GLASGOW, KY ON 3-15-19. IMMEDIATELY UPON DRIVING THE VEHICLE HOME, WE NOTED THAT THE VEHICLE SHOOK WHEN ACCELERATING. WE IMMEDIATELY TOOK TO OUR MECHANIC WHO NOTED THE TRANSMISSION ISSUE AND WE RESEARCHED THE VEHICLE AND FOUND THAT THERE WAS A RECALL ON THE VEHICLE WITH AN EXTENDED WARRANTY TO THE TRANSMISSION AS WELL AS THE TIMING AS WELL AS THE REAR TAILGATE FALLING AFTER AUTOMATICALLY OPENING. NONE OF THESE ITEMS WERE LISTED. HTTPS://WWW.CONSUMERREPORTS.ORG/CARS/BUICK/ENCLAVE/2009/RELIABILITY#RECALLS THE RECALLS WERE NOT NOTED ON THE CARFAX PROVIDED BY THE DEALERSHIP. WE FEEL AS THOUGH WE HAVE BEEN MISLEAD AND COMPLETELY LIED TO ABOUT THIS VEHICLE. THE VEHICLE SHAKES BAD. WE HAD TRANSMISSION FLUID CHANGED, OIL CHANGED AND STILL SHAKES. GM KNEW OF THE SHAKING RESULTING FROM THE TIMING CHAIN STRETCHING AND OUR DEALER DID NOT INFORM US OF THIS (EVEN WHEN THEY HAD ANOTHER ENCLAVE ON THE LOT WITH THIS ISSUE AND TOLD US NOT TO BUY IT). GM CONTINUED TO MANUFACTURE THIS ENGINE AND FINALLY ISSUED AN EXTENDED WARRANTY: IN NOVEMBER 2012, GM RELEASED A SPECIAL COVERAGE ADJUSTMENT (#11340C) FOR TIMING CHAIN WEAR IN 2.8L AND 3.6L V6 ENGINES (LP1/LY7/LLT).

MY 2012 BUICK VERANO HAS STALLED OUT AND DIED SEVERAL TIMES WHILE DRIVING ON HIGHWAY AND WHEN ACCELERATING FROM STOPS. MY VERANO HAS 64,000 MILES AND IS WELL KEPT AND MAINTENANCED BUT CONTINUES TO STALL OVER AND OVER. I HAVE SEEN SEVERAL COMPLAINTS FROM OTHER 2012 VERANO OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM AND HAVE COME TO THE CONCLUSION THAT GM HAS SOLD US A FAULTY PRODUCT THAT CAN CAUSE DEATH OR A SERIOUS INJURY. BEING THAT I AM A INDIVIDUAL WHO LIVES PAYCHECK TO PAYCHECK I CANT AFFORD TO THROW MONEY INTO A 7 YR OLD CAR WITH LESS THAN 70,000 MILES THAT IM STILL MAKING PAYMENTS ON AND I HOPE THAT GM WILL BE HELD ACCOUNTABLE FOR SELLING A FAULTY, DANGEROUS VEHICLE THAT IS NOT SAFE TO BE ON THE ROAD! PLEASE INVESTIGATE BEFORE SOMEONE IS KILLED!