BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 BUICK ENCLAVE
    - OMAHA, NE

    POWER STEERING FAILED WHEN DRIVING ON A STREET WHILE TURNING. TOOK IT TO A NON BUICK MECHANIC FOR EVALUATION. HE STATED TO TAKE IT TO A BUICK DEALERSHIP. THERE IS A 'SPECIAL CONSIDERATION ' PROVISION TO REPAIR. WE NEVER RECEIVED ANY INFORMATION ON THIS. WE TOOK IT TO A BUICK DEALERSHIP WHO STATED IT NEEDED REPLACED. THEY WOULD REPLACE THE PUMP ONLY AND WE NEEDED TO PAY $2200.00 FOR A STEERING GEAR. THIS IS UNACCEPTABLE TO CHARGE THE CONSUMER ANYTHING TO FIX THIS OBVIOUS SYSTEM DEFECT. WE BELIEVE THE DEALERSHIP NEEDS TO PAY FOR ALL REPAIRS TO MAKE THIS RIGHT. BUT THEY WON'T SINCE IT HASN'T BEEN RECALLED.

    Source: NHTSA WEB SITE
  • 2006 BUICK LACROSSE
    - LITTLE FALLS, NY

    DRIVER'S SIDE DOOR WILL NOT UNLOCK AND WILL NOT OPEN. IT WILL NOT UNLOCK WITH THE LOCK BUTTON OR WITH THE KEY. I HAVE TO CLIMB OVER THE PASSENGER SEAT TO ENTER AND EXIT THE VEHICLE. I LOOKED THE PROBLEM UP ONLINE AND FOUND THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS. IT IS A SAFETY CONCERN SINCE I WILL NOT BE ABLE TO GET OUT OF THE CAR IN AN ACCIDENT.

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - CLARKSVILLE, TN

    DRIVER SEAT HAS COLLAPSED. I FIRST NOTICED THIS WHEN I GOT IN TO DRIVE AFTER MY HUSBAND HAD DRIVEN THE CAR AND I HAD TO ADJUST THE REAR VIEW MIRROR...SOMETHING I HAD NEVER HAD TO DO IN THE PAST AND IT KEEPS GETTING WORSE. I CAN NO LONGER SAFELY SEE ABOVE OR AROUND THE SIDE MIRRORS UNLESS I SIT ON A PILLOW.

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - ROCKY, OK

    TAKATA RECALL MY BUICK LACROSSE ONE TIME GOING DOWN THE ROAD OUT OF THE BLUE IT DONE ENGINE POWER REDUCTION,AND THEN IT JUST DIED ON ME.AFTER THAT I DID GET IT TO START BUT IT RAN RUFF AND AFTER A FEW WEEKS IT WOULD NOT START AT ALL.

    Source: NHTSA WEB SITE
  • 2018 BUICK ENCORE
    - CARSON CITY, NV

    AIR BAGS DID NOT DEPLOY WHEN VEICHLE WAS HIT FROM BEHIND. 2 PEOPLE WHERE INJURED.

    Source: NHTSA WEB SITE
  • 2014 BUICK LACROSSE
    - INDIANAPOLIS, IN

    WAS IN A ACCIDENT 2/16 SPEED LIMIT 40 DRIVING ON CITY STREET. CAR IN FRONT OF ME STOPPED IN MIDDLE OF THE RD AND STARTED BACKING UP TRIED TO AVOID COLLISION AND STILL HAD IMPACT. THE AIRBAGS DID NOT DEPLOY AND THE CAR ENGINE SEEMED TO ACCELERATE INSTEAD OF SLOW DOWN. I HAD THIS HAPPEN ONE TIME BEFORE WHILE BREAKING BUT THEN IT SWITCHED BACK AND DROVE NORMAL CALLED DEALERSHIP AND THEY SAID NO RECALLS. MY CAR WAS A TOTAL LOSS FRONT IMPACT NO AIRBAGS DEPLOYED

    Source: NHTSA WEB SITE
  • 2019 BUICK ENCORE
    - THE VILLAGES, FL

    TL* THE CONTACT OWNS A 2019 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED TWICE WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE ENGINE START BUTTON MALFUNCTIONED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TWICE TO PHILLIPS BUICK AND GMC (2160 US HIGHWAY 441, 27, FRUITLAND PARK, FL 34731, (352) 728-1212). THE DEALER WAS CURRENTLY DIAGNOSING THE VEHICLE AND STATED THAT THEY WOULD CALL THE CONTACT WITH THE RESULTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 1,090.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK RENDEZVOUS
    - MT. PROSPECT, IL

    VEHICLE HAS HARD START WHEN ENGINE IS HOT. FOR EXAMPLE WHEN RUNNING ERRANDS. BY THE TIME YOU COME OUT OF THE STORE THE VEHICLE DOES NOT WANT TO START. TAKES MULTIPLE ATTEMPTS. GAS MUST BE PIMPED AT THE SAME TIME AS TURNING IGNITION IN ORDER FOR THE VEHICLE TO START. MULTIPLE MECHANICS STATE THIS IS AN ELECTRICAL ISSUE BUT CANNOT FIGURE OUT WHAT IS CAUSING THE ISSUE. BATTERY & THROTTLE BODY HAVE BEEN REPLACED AND STILL NOT RENDER TO THE ISSUE. THIS ISSUE CONSTANTLY HAPPENS AND THANKFULLY OCCURS WHEN THE VEHICLE IS STATIONARY.

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCLAVE
    - MENTOR ON THE LAKE, OH

    TAKATA RECALL?? MY SERVICE AIR BAG LIGHT CAME ON, BUT NO RECALL IS ISSUED FOR MY VIN. THE VEHICLE WAS PARKED OVERNIGHT THEN THE NEXT MORNING WHEN I STARTED IT THE AIR BAG LIGHT IS ON. NO ACCIDENTS. I HAD THE SENSORS CHECK AND A SCAN DONE ON HE CAR WITH NO INDICATIONS.

    Source: NHTSA WEB SITE
  • 2014 BUICK REGAL
    - POOLESVILLE, MD

    TL* THE CONTACT OWNS A 2014 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE HAD A SUDDEN LOSS OF POWER. THE CHECK ENGINE LIGHT FLASHES OFF AND ON. IDEAL BUICK GMC (5871 URBANA PIKE, FREDERICK, MD 21704, 301-663-3121) AND AN INDEPENDENT MECHANIC DIAGNOSED THAT CYLINDER FOUR WAS AT 75% PSI AND THE REST OF THE CYLINDERS WERE AT 160 PSI. THE DEALER AND THE INDEPENDENT MECHANIC WERE UNABLE TO PROVIDE A SPECIFIC REMEDY TO PREVENT THE LOSS OF POWER. THE VEHICLE HAD TO BE TOWED MORE THAN ONCE TO THE DEALER AND THE INDEPENDENT MECHANIC, BUT NO REMEDY WAS PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THERE WAS A POWER TRAIN WARRANTY THAT MAY COVER THE REPAIR. THE MANUFACTURER STATED THAT THEY WOULD FOLLOW UP REGARDING THE REPAIR PROCESS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,225. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE