BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 BUICK ENVISION- WEST BEND, WI
WHEN VEHICLE DOES AUTOMATIC SOFTWARE UPDATES FROM GM, IT "BLOWS UP" THE PERSONALIZATION MENU. I AM IN PHYSICAL THERAPY NOW FROM CAR SEAT THAT AUTOMATICALLY WENT TO POSITION 1 WHEN I OPENED CAR DOOR. EASY EXIT HAD BEEN TURNED ON BY UPDATE. I HAD IT TURNED OFF BECAUSE IT NEVER WORKED RIGHT WITH MEMORY SEATS. NOW AFTER ANOTHER UPDATE AND MENU WAS SKEWED AGAIN. EASY EXIT TURNED BACK ON AS WELL AS SEAT HEATERS ON START UP. BOTH HAD BEEN TURNED OFF IN MENU.
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- REDFORD, MI
THE POWER STERRING PUMP AND RACK PIONION IS OUT AND NEEDS BOTH FRONT AND LOWER CONTROL ARMS NEED TO BE REPLACE CANNOT TURN THE STEERING WHEEL WHILE RAN INTO A PARK VEHICLE NOW I AM BEING SUED
Source: NHTSA WEB SITE -
2002 BUICK LESABRE- HATTIESBURG, MS
WAS DRIVING AND AS I PULLED TO REDLIGHT VEHICLE SMELLED OF GAS BUT BURST INTO FLAMES FROM THE MOTOR
Source: NHTSA WEB SITE -
2019 BUICK ENVISION- FAYETTEVILLE, GA
WHILE DRIVING THE VEHICLE, THE SERVICE "BRAKE ASSIST" LIGHT CAME ON. I PUT MY FOOT ON THE BRAKE AND HAD NO BRAKES, THEN HAD LIMITED BRAKES WHEN SLOWLY PUMPING THEN PEDAL WENT TO THE FLOOR. THAT WARNING WENT OFF AND THE MALFUNCTION INDICATOR LAMP CAME ON. I THEN HAD ABOUT 85% BRAKES.THIS HAS HAPPENED THREE TIMES. THE DEALER AND GM CANNOT FIND THE PROBLEM. THE FIRST TIME I WAS ON A HIGHWAY. THE 2ND TIME I WAS ON A STREET IN TOWN AND THE 3RD TIME I HAD JUST PULLED OUT OF A DRIVEWAY IN A SUBDIVISION, AFTER THE CAR HAD NOT MOVED FROM FRIDAY TO SUNDAY.
Source: NHTSA WEB SITE -
2016 BUICK LACROSSE- OXFORD, OH
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE DRIVING 3 MPH IN A PARKING LIGHT AND MAKING A SLIGHT TURN, THE VEHICLE ACCELERATED FORWARD. THE CONTACT STATED THAT THE FLOORMAT WAS NOT IN THE CORRECT POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ON STAR AND WAS INFORMED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 13,826.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 BUICK VERANO- SAN ANTONIO, TX
MY CAR STOPS EVERYTIME I STOP OR WHEN I PUT IT IN REVERSE AND MY CHECK ENGINE LIGHT IT ON.
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- LAUREL, MD
WENT TO GET OUT OF THE VEHICLE FROM DRIVER SIDE AND THE DOOR WOULDNT OPEN. YOU CAN PULL THE DOOR HANDLE BACK BUT DOOR WILL NOT OPEN. DOOR WILL OPEN FROM THE OUTSIDE. ALSO, THE PASSENGER SIDE AIR BAG NOTIFICATION COMES ON FOR A WHILE BUT THEN WILL GO OFF PERIODICALLY. WHEN YOU START THE VEHICLE IT WILL SAY "SERVICE AIR BAG" (PICTURE ATTACHED).
Source: NHTSA WEB SITE -
2011 BUICK REGAL- CINCINNATI, OH
WHILE DRIVING ON THE HIGHWAY AT 70 MILES PER HOUR, CAR COMPLETELY SHUT OFF. LOSS OF ENGINE POWER AND CAR WOULD NOT RESTART. PRIOR TO THAT, ENTINE CAR SHOOK VIOLENTLY RIGHT BEFORE THE SHUT DOWN. I WAS DRIVING ON AN INTERSTATE WITH LIGHT TRAFFIC. CAR IS EXTREMELY UNSAFE.
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- SALT LAKE CITY, UT
MY BATTERY IS LOCATED UNDER THE BACK SEAT AND CAUGHT FLAMES YESTERDAY WITH MY SMALL CHILDREN IN THE BACK. I DONT UNDERSTAND WHY U WOULD PUT A BATTERY UNDER A PASSENGER SEAT WHERE PEOPLE SIT ON TOP OF WITH FABRIC
Source: NHTSA WEB SITE -
2014 BUICK VERANO- STERLING HEIGHTS, MA
TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE THE VEHICLE WAS PARKED, IT WOULD TURN ON AND OFF BY ITSELF. THE FAILURE ALSO OCCURRED WHILE DRIVING 45 MPH. WHEN THE CONTACT WAS ATTEMPTING TO RETURN HOME, THE VEHICLE CUT OFF IN THE MIDDLE OF THE ROAD. THE CONTACT HAD TO WAIT FIFTEEN MINUTES TO RESTART IT AND DRIVE HOME. THE DEALER (RAY LAETHEM BUICK GMC, 17677 MACK AVE, DETROIT, MI 48224, (313) 886-1700) AND THE MANUFACTURER STATED THAT THEY COULD NOT FIND ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE