BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 BUICK LESABRE- HORN LAKE, MS
THE ENGINE STALLS AND JERKED WHEN COMING TO A STOP AND TRYING TO GO THE GEARS DIDN'T SHIFT LIKE USUAL. DRIVING LONG DISTANCES IT DOESN'T DO THIS UNTIL YOU'RE DRIVING AND STOPPING EVERY SO OFTEN. SOMETIMES TURNING INTO A PLACE THE ENGINE WOULDN'T GO AND ALMOST CAUSED CRASHES.
Source: NHTSA WEB SITE -
2014 BUICK REGAL- MANOR, TX
FULE TOP LINE BUST GAS STARTED TO LEAK SPRAYING GAS EVERY WHERE CAR CONTINUED RUNNING CHECK ENGINE LIGHT NEVER CAME ON CAR WOULDNT TURN OFF EVEN TOOK KEY OUT CAR CONTINUED TO REV UP HAD TO CALL FIRE DEPT TO HAVE THEM TURN OFF THE CAR BY UNPLUG THE BATTERY THERE SHOULD BE A SAFTEY FEATURE WHERE CAR WILL TURN OFF IF THERE IS A GAS LEAK I AM SO LUCKY TO BE ALIVE THE CAR COULD OF BLEW UP ON ME AND I WOULD BE DIED RIGHT NOW.
Source: NHTSA WEB SITE -
2005 BUICK RENDEZVOUS- MOBILE, AL
SPEED GAUGE DOES NOT WORK PROPERLY CAR RUNS BOILING HOT WHILE TEMP GAUGE SAYS IT'S COOL, FUEL GUAGE GOES OUT LIKE I'M DUMPING FUEL ON THE INTERSTATE AT HIGH SPEED,CAR SHUTS OFF, SO DANGEROUS, YOU NEVER KNOW WHEN IT WILL HAPPEN.
Source: NHTSA WEB SITE -
2017 BUICK VERANO- BOERNE, TX
I WAS PULLING INTO A PARKING PLACE IN A RESTAURANT PARKING LOT AFTER TURNING OFF A CITY STREET. ALL OF A SUDDEN THE CAR WAS LUNGING FORWARD INSTEAD OF STOPPING. IT HIT A STEEL FENCE CABLE WHICH PUSHED IT ONTO A METAL FENCE POST AND STOPPED. THE 4 SIDE AIRBAGS OPENED UP AND THE ONE BY THE DRIVER HAD TO BE CUT IN ORDER FOR ME TO GET OUT. MY THUMB WAS JAMBED AGAINST THE STEERING AND LATER FOUND TO BE BROKEN. I WAS IN SHOCK AND NOT SURE WHAT HAD HAPPENED OR HOW. IT MAY BE THAT MY FOOT SLID OFF THE BRAKE WITHOUT MY REALIZING IT, BUT I HAD THE SENSATION OF THE CAR BEING TAKEN OUT OF MY CONTROL. I AM THINKING SOMETHING WENT WRONG WITH THE BRAKES BUT SINCE THE CAR WAS DECLARED A TOTAL LOSS AND NOT ROAD DRIVEABLE I WAS TOLD THERE WASN'T ANY WAY TO TEST AND VERIFY THAT.
Source: NHTSA WEB SITE -
2006 BUICK LACROSSE- SOUTH CHARLESTON, WV
THE HEADLAMPS ARE DEVELOPING A FILM (COMMON W VEHICLES OF THIS ERA TO PRESENT) OF WHICH CANNOT BE ERASED EVEN WITH SUGGESTED SOLUTIONS ( SUCH AS CERTAIN HOUSEHOLD COMPOUNDS- TOOTHPASTE, FURNITURE POLISH, ETC.) I CONSIDER THIS A SEVERE SAFETY DEFECT IN MANUFACTURING DESIGN. THE CAR COMPANIES SHOULD BE HELD RESPONSIBLE FOR DESIGNING BASIC AUTO SAFETY ELEMENTS THAT ENDURE THE LIFE OF THE VEHICLE.
Source: NHTSA WEB SITE -
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1999 BUICK PARK AVENUE- PALM BAY, FL
TL THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE BACKING OUT OF THE DRIVEWAY AND FAILED TO BRAKE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING SOUND AND NOTICED A LOT OF SMOKE COMING FROM THE TAILPIPE. AS A RESULT, THE VEHICLE CRASHED INTO THE NEIGHBOR'S YARD AND A TELEPHONE GUIDE WIRE. AN INDEPENDENT MECHANIC WAS CALLED TO HAVE THE VEHICLE TOWED AND DIAGNOSED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 152,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BUICK REGAL- MARION, AL
,A MONTH AGO MY DRIVER HEADLIGHT WENT OUT TRIED REPLACING BULBS TWICE STILL NO LIGHT TRIED A RELAY SWITCH STILL NOT LIGHT, LIGHT WENT OUT WHILE DRIVING TO WORK.
Source: NHTSA WEB SITE -
2014 BUICK VERANO- HEPHZIBAH, GA
TL* THE CONTACT OWNS A 2014 BUICK VERANO. THE CONTACT STATED THAT THE PLASTIC BUTTON TO SHIFT GEARS FRACTURED AND BECAME DETACHED. THE FAILURE MADE IT IMPOSSIBLE TO SHIFT GEARS. THE CONTACT CALLED ACURA OF AUGUSTA (1760 GORDON HWY, AUGUSTA, GA 30904, (706) 737-5200) AND WAS INFORMED THAT THE PART WAS NOT COVERED UNDER WARRANTY AND THE ENTIRE GEAR BOX NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 59,000. *TT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK CENTURY- KANSAS CITY, MO
TL* THE CONTACT OWNED A 2002 BUICK CENTURY. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, IT WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, NECK, BOTH LEGS, AND ARMS. THERE WERE THREE MINORS IN THE BACK SEAT WHO SUSTAINED INJURIES TO THEIR HEADS, BOTH LEGS, ARMS, AND BACKS. MEDICAL ATTENTION WAS NEEDED FOR ALL OCCUPANTS. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BUICK ENCORE- LITHIA SPRINGS, GA
TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE JERKING AND HEATING FAILURE. THE FAILURE MILEAGE WAS 108,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE