BUICK Complaints

I BROUGHT MY VEHICLE LAST NOVEMBER OF 2017 AND FOR THE LAST COUPLE OF MONTHS I HAVE HAD A PROBLEM WITH MY STEERING IT LOCKS UP WHEN TRYING TO PULL INTO A PARKING SPACE OR JUST SIMPLY TURNING A CORNER IT TAKES A LOT OF STRENGTH TO TURN THIS WHEEL AND ALSO OTHER DRIVER'S SEEM TO THINK I'M HOLDING TRAFFIC UP BECAUSE I CAN'T TURN THE WHEEL ALSO WHEN BACKING UP INTO TRAFFIC THE WHEEL LOCKS UP IT DOESN'T HAPPEN ALL THE TIME BUT I ALMOST HIT ANOTHER VEHICLE BECAUSE THE WHEEL LOCKED UP I'M AFRAID TO DRIVE THE CAR ON THE HIGHWAY FOR FEAR IT MAY LOCK UP GOING STRAIGHT IS FINE ONLY WHEN TURNING BACKING UP AND NO PARALLEL PARKING CAN BE DONE AT ALL, I WOULD NOT BE ABLE TO GET OUT AT ALL.

TAKATA RECALL. MY PARK ASSIST RADIO AND ALL OTHER SOUND WHEN COMPLETLY OFF I WENT TO THE STORE EVERYTHING WAS WORKING FINE ON MY WAY THERE. WHEN I GOT BACK IN THE CAR AND TURNED IT ON NOTHING TURNED ON.

I KEEP GETTING A MESSAGE THAT SAYS SERVICE AIR BAG. MY LOCAL DEALER SAYS THAT THEY HAVE A SERVICE BULLETIN THAT SAYS THERE IS A FAULTY SENSOR & THE FIX IS TO HAVE THEIR ELECTRICIAN HARD WIRE THE PROBLEM. ($550.00 MY COST) I ASKED WHAT IF NOT FIXED, SAID THAT FRONT COLLISION THE AIRBAG WOULD NOT DEPLOY. TO ME THIS IS A HUGE SAFETY ISSUE & SHOULD NOT BE MY PROBLEM TO REPAIR.

WAS DRIVING ON RAMP TO ENTER HIGHWAY, WITH MY THREE 6 AND YOUNGER CHILDREN, AND ALSO 7 MONTHS PREGNANT! THE ENCLAVE JUST STALLED AND STILL CAN NOT START BUT ONE TIME IT DID, BUT IT SOUNDED LIKE IT WAS GOING TO BLOW UP MAKING WEIRD NOISES SO I SHUT IT OFF RIGHT AWAY. I HAVE BEEN RESEARCHING THIS AND I SEE IT IS VERY COMMON WITH 2009 & 2010 ENCLAVES. I DON'T UNDERSTAND WHY NOTHING HAS BEEN DONE? IF THIS HAPPENED SHORTLY LATER I WOULD HAVE BEEN ON THE HIGHWAY AND SEVERAL PEOPLE COULD BE INVOLVED GETTING HURT OR KILLED. I HAVE HAD IT LESS THAN A YEAR, WITH LESS THAN 104,000 MILES ON IT. ALSO HAS WHEEL BEARING ISSUES WHICH I REPLACED FRONT NOW THE REAR ONES NEED TO BE DONE. WHAT IS UP WITH THIS NEGLECT AND NO ONE TO ASSIST US CONSUMERS UNTIL SOMEONE GETS SERIOUSLY HURT OR KILLED! NOW THE VEHICLE IS SITTING AT A GARAGE WHERE TOWED WAITING FOR REPORT AND I HAVE NO VEHICLE SO LOST MY JOB I HAVE FOUR KIDS TO SUPPORT. FIGURED I BUY A NEWER DECENT VEHICLE TO BE DEPENDABLE & RELIABLE ONLY TO FIND OUT IT'S NEITHER ONLY UNSAFE FOR MY FAMILY.

STEERING LOCKED WHILE DRIVING ON HIGHWAY. CAR WOULD SPEED UP ON ITS OWN WITHOUT TOUCHING THE GAS PEDDLE. THIS OCCURRED AS SOON AS THE CAR WAS TAKEN OUT OF PARK.

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 45 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO FRANK BOUCHER CHEVROLET (8600 WASHINGTON AVE, MT PLEASANT, WI 53406, 262-417-7004) WHERE IT WAS DIAGNOSED THAT THE ENGINE VACUUM MOUNT SOLENOID FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

THE POWER STEERING PUMP FAILED. THIS FAILURE CAUSED THE STEERING TO TIGHTEN AT SLOW SPEEDS MAKING THE CAR EXTREMELY DIFFICULT TO CONTROL AND SAFETY HAZARD. WHEN TAKEN TO THE DEALER, I WAS TOLD THAT POWER STEERING PRESSURE INLET HOSE AND POWER STEERING GEAR ASSEMBLY NEEDED REPAIR. AN INDEPENDENT MECHANIC TOLD ME THAT THE ADDITIONAL REPAIRS WERE THE RESULT OF THE FAILED PUMP. GM IS DENYING COVERAGE OF THE ADDITIONAL REPAIRS UNDER WARRANTY. THE POWER STEERING PUMPS SHOULD BE RECALLED WITH ALL DAMAGED PARTS REPLACED.

DRIVING ON THE HIGHWAY THE RPMS STARTED RACING AND IT FELT LIKE THE TRANSMISSION WAS SLIPPING. WE STARTED LOSING POWER AND EVENTUALLY THE CAR WOULD NOT SHIFT OUT OF FIRST GEAR. CARMAX HAD A DEALERSHIP REPAIR THE TRANSMISSION. WE DON'T USE THIS VEHICLE OFTEN SO WHEN WE DRIVE IT SEVERAL MONTHS LATER IT SEEMED FINE INITIALLY THEN AFTER DRIVING IT A LITTLE MORE WE STARTED HAVING THE ENGINE LIGHT COME ON AND GETTING SEVERAL FAULT CODES AND VERY ROUGH SHIFTING AT LOWER SPEEDS 30-35 MPH. IN THE PROCESS OF TRYING TO GET THE ISSUE FIXED AGAIN.

ON TWO SEPARATE OCCASIONS ALL FOUR VEHICLE BRAKES LOCKED UP WHILE THE VEHICLE WAS IN MOTION. THE FIRST TIME WAS IN A NEIGHBORHOOD AND THE VEHICLE WAS COMING TO A STOP AT A STOP SIGN WHEN THE REAR BRAKES LOCKED AND WOULD NOT RELEASE. THE VEHICLE WAS SHUT DOWN FOR AN EXTENDED PERIOD AND THEN WAS ABLE TO BE MOVED A SHORT PERIOD. THE BRAKES UNLOCKED AFTER SITTING OVERNIGHT. THE LOCAL DEALERSHIP SERVICED THE VEHICLE AND SAID THE BRAKE SYSTEM WAS OUT OF CALIBRATION. TWO DAYS LATER ALL FOUR BRAKES LOCKED WHILE DRIVING DOWN A INDUSTRIAL AREA STREET. THE VEHICLE WAS ABLE TO BE FORCIBLY MOVED OFF THE ROADWAY WHERE IT SAT FROM TWO HOURS AWAITING A TOW. AN ABS SYSTEM MALFUNCTION WAS BLAMED FOR THIS FAILURE AND RESULTED IN A VERY COSTLY REPAIR, NOT COVERED BY THE MANUFACTURER.

TL* THE CONTACT OWNS A 2005 BUICK RAINIER. THE CONTACT STATED THAT THE DRIVER'S DOOR COULD NOT BE LOCKED AND UNLOCKED. THE CONTACT REMOVED THE DRIVER'S DOOR MODULE HIMSELF AND WAS ABLE TO LOCK AND UNLOCK THE DRIVER'S DOOR WITH THE KEY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY). THE MANUFACTURER PROVIDED CASE NUMBER: 8-4645434013. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.