BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BUICK LACROSSE
    - MERIDIAN, MS

    TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING THE VEHICLE, THE AIR CONDITIONING, HEATING, AND DEFROSTER FAILED TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - ROSELLE, IL

    BRAKE PEDAL STAY DOWN AND DOES NOT RELEASE CAUSING HEATING AND REDUCE ACCELERATION. IT IS A SAFETY ISSUE DURING FAST MOVING AND CAN'T PREDICT THE CAR MOVEMENT. BRAKE AND ACCELERATOR PEDAL ASSEMBLY NOT DESIGN TO WORK IN A WIDE RANGE OF TEMPERATURES. IT IS SERIOUS DANGER IN THE HIGHWAY DRIVING.

    Source: NHTSA WEB SITE
  • 2017 BUICK ENVISION
    - RAYMOND, WA

    1 MONTH OLD IT DEVELOPED A VIBRATION/SHIMMY IN THE STEERING AND FELT ON THE FLOOR OF THE CARE THAT COULD BE FELT BY DRIVER AND PASSENGER. SHIMMY STARTED WHEN ACCELERATING AND TURNING AND PROGRESSED TO ALSO WHEN ACCELERATION WHEN DRIVING STRAIGHT AHEAD. IT IS NOW 9 MONTHS OLD AND I CAN FEEL WHILE DRIVING ON THE HIGHWAY AT HIGHER SPEEDS. DEALER CONTACTED BUICK FOR ADVICE SINCE THEY WERE UNSURE WHAT WAS CAUSING THE VIBRATION, TOLD TO REPLACE FRONT AXIL BUT WAS NO BETTER. CONTINUED TO REQUEST REPAIR BUT DEALERSHIP AND BUICK, STATED CAUSE OF PROBLEM UNKOWN AND NO FIX IS IN DEVELOPMENT. TOLD IT WAS A "CHARACTERISTIC OF THE VEHICLE": THE VIBRATION-SHIMMY IS GETTING WORSE AND I AM FEARFUL OF A CATASTROPHIC FAILURE OF WHATEVER PART/PARTS ARE FAULTY. FAULTY PARTS OR DESIGN COULD CAUSE A SERIOUS ACCIDENT WHEN TRAVELING AT HIGH SPEED OR WHEN THE CAR IS IN MOTION AT ANY SPEED. ADDITIONAL DOCUMENTATION AVAILABLE BUT UNABLE TO UPLOAD WILL SUPPLY IF NEEDED.

    Source: NHTSA WEB SITE
  • 2014 BUICK LACROSSE
    - ROEBUCK, SC

    TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE THE CONTACT'S WIFE WAS BACKING OUT OF THE DRIVEWAY, THE STEERING SEIZED, AND THE ABS AND SERVICE STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE VIN WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK REGAL
    - MISSOURI CITY, TX

    BRAKE PEDAL STICKS AND STAYS DEPRESSED WHEN VERY HOT OUTSIDE AFTER SITTING. THIS NEEDS TO BE RECALLED. ITS HAPPENED TWICE TO ME ALREADY AND NO SHOP CAN FIND ANYTHING WRONG. IT WILL WORK FINE AFTER PULLING PEDAL UP OR DRIVING WITH SHAKING STEERING WHEEL UNTIL IT WORKS ITSELF OUT. THIS NEEDS TO BE ADDRESSED AND NEEDS TO BE A RECALL FIX.

    Source: NHTSA WEB SITE
  • 2003 BUICK RENDEZVOUS
    - IRVING, TX

    TAKATA RECALL TRACTION CONTROL, ABS I HAVE REPLACED BOTH FRONT HUBS BARINGS WITH ABS SENSORS TWICE IN 1 YEAR. STILL THE TRACTION CONTROL COMES ON WHEN IAM ABOUT TO STOP OR TURN

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCORE
    - KILLEEN, TX

    "TAKARA RECALL" MY 2015 BUICK AS BEEN DOING DIFFRENT THINGS. FIRST THE BLINKERS AND RADIO WENT OUT AND THEN IT CAME BACK AND NOW NONE OF THE DOORS LOCK WORKED. I WAS STUCK INSIDE MY CAR FOR 30 MIN. NOW THE IGNITION GETS REALLY HOT. AND THE DOORS WON'T UNLOCK IN THE BACK. IM CONCERN ABOUT WHAT'S GOING ON. WHILE DRIVING THE SIGNAL WASN'T WORKING NEITHER THE RADIO BUT OUT OF NOWHERE IT STARTS WORKING. IT'S BEEN DOING IT ON AND OFF FOR THE PAST FOUR OR SO DAYS. THE KEY IS GETTING VERY HOT TO WHERE IT ALMOST BURN ME. VERY WEIRD... IM TRULY CONCERN ABOUT THAT. AND I WAS IN THE CAR WHEN THE DOOR WOULDN'T UNLOCK.

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - FRANKFORT, KY

    AT SLOW SPEEDS THE POWER STEERING GOES IN AND OUT INTERMITTENTLY. THE LOSS OF POWER STEERING IS ONLY FOR A SECOND OR TWO BUT THE SENSATION SEEMS TO BE DANGEROUS IF THE STEERING FUNCTION DID NOT RETURN INSTANTLY. THIS LOSS OF POWER STEERING IS IDENTICAL TO THE POWER STEERING LOSS THAT IS THE SUBJECT OF A CURRENT GMC SIERRA TRUCK RECALL.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCLAVE
    - BROCKTON, MA

    WHILE DRIVING MY 2013 BUICK ENCLAVE, I MADE A LEFT TURN INTO THE STOP AND SHOP SUPERMARKET ENTRANCE WHEN I FELT THE STEERING WHEEL BECOME VERY HARD TO TURN, SECONDS AFTER IT WENT BACK TO BEIN NORMAL. THIS ALL HAPPENED WHILE A YOUNG LADY WAS IN THE CROSS WALK. NO ONE WAS HURT, BUT I DON'T WANNA IT TO GET TO THAT EITHER.

    Source: NHTSA WEB SITE
  • 2017 BUICK ENCORE
    - NEW HUDSON, MI

    THIS VEHICLE HAS A KEYLESS IGNITION SYSTEM. TWICE MY WIFE ACCIDENTALLY TURNED OFF THE VEHICLE, ONCE AT A STOP, THE OTHER TIME ON A FREEWAY AT 70 MPH. SHE WAS UNAWARE THE VEHICLE COULD BE STARTED IN NEUTRAL THINKING SHE NEEDED TO BE IN PARK. THE VEHICLE CONTINUED COASTING ALLOWING HER TO MOVE TO THE SIDE OF THE FREEWAY. THERE SHE WAS ABLE TO PUT THE VEHICLE IN PARK, PRESS ON THE BRAKE AND RESTART THE CAR. SHE DID NOT REALIZE THE VEHICLE ENGINE WAS OFF UNTIL SHE.PRESSED ON THE GAS TO MAINTAIN SPEED. SHE PANICKED AND TURNED TO ME AS AN ENGINEER WITH 40 YEARS IN THE AUTOMOTIVE INDUSTRY. I KEPT HER CALM AND INSTRUCTED HER WHAT TO DO. ONLY WHEN WE WERE ON THE SIDE OF THE ROAD DID WE DETERMINE SHE HAD ACCIDENTALLY TURNED OFF THE ENGINE WHEN TUNING THE RADIO. WITH NO WARNING OR INDICATION THE ENGINE WAS OFF THE RESULTS COULD HAVE BEEN CATASTROPHIC. HER COLLEAGUE AT WORK ALSO DID THIS IN HIS LEXUS. THE PROXIMITY OF THE START\STOP BUTTON TO OTHER SIMILAR CONTROLS APPEARS TO BE A FACTOR IN THESE INCIDENTS. NO WARNING FROM THE VEHICLE NOT NOTICE FROM THE MANUFACTURER OF THE SALES DEALERSHIP OF THIS POSSIBILITY AND WHAT TO DO DOES NOT PREPARE THE DRIVER FOR WHEN THIS OCCU.

    Source: NHTSA WEB SITE