BUICK Complaints

TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE OPERATING THE VEHICLE, A GRINDING NOISE WAS PRESENT WHEN DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO DEMONTROND BUICK (14101 NORTH FREEWAY, HOUSTON, TX) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE BRAKE MECHANISM PIN FAILED AND CAUSED THE FRONT PASSENGER SIDE BRAKE PAD TO WEAR EXCESSIVELY AND UNEVENLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 119,000.

WHEN A CHILD IS LOCKED INTO THE TRUNK OF THIS VEHICLE HE/SHE WILL BE PERMANENTLY TRAPPED INSIDE. THERE IS NO EMERGENCY PROCEDURE FOR EGRESS. THERE IS NO CABLE NO BUTTON. NOT ACCEPTABLE.

AIRBAG INDICATOR CONTINUES TO GO ON AND OFF WITH NO ONE SITTING ON THE PASSENGER FRONT SIDE. WITH A PERSON SEATED ON THE PASSENGER FRONT SIDE IT INDICATES AIRBAG OFF IN MOTION ESPECIALLY AND EVEN WHILE PARKED.... FEELS LIKE THE TIRES ARE ABOUT TO FALL OFF WHEN DRIVING OR TURNING ESPECIALLY ON THREE FRONT TIRES AND EVEN WORSE WHEN GOING OVER BUMBS SPEED BUMBS OR HOLES WHILE DRIVING

WHEN DRIVING MY CAR OVER 5 MILES IT WILL CHOKE AND NOT LET ME ACCELERATE AND THE SPEEDOMETER GOES TO 0. CAN YOU TELL ME WHAT THE PROBLEM COULD BE?

I HAD JUST LEASED THIS CAR, DROVE LESS THAN 2 MILES FROM HOME WHEN MY BRAKES FAILED. I APPLIED BRAKES TO STOP, BUT THE CAR WOULD NOT STOP, IT SLOWED TO 14 MPH - KEPT MOVING UNTIL I SLAMMED INTO TRUCK APPROX 3-400' AHEAD OF ME, HAD PLENTY OF ROOM TO STOP. PRETENSIONER FAILED - DRIVER SEATBELT COLLAPSED AROUND ME WHILE LOCKED IN PLACE THE SECOND I SLAMMED ON BRAKE. DRIVER SEATBELT WAS ON PASSENGER SIDE - VISA-VERSA - GM REP SAW THE SEATBELTS AT MY HOME - I SHOWED THEM TO HIM. HE TOLD ME WHICH BELT BELONGS ON WHICH SIDE AND I TOLD HIM THEY WERE ON THE OPPOSITE SIDES. HE PICKED EACH UP AND SHOWED ME THE 'R-L' ON THE END OF THE BELT AND THE "R" WAS THE COLLAPSED BELT. THE GM REP SAID THE 'INTACT' BELT WOULD HAVE BRUISED THE PERSON, IT DID, MY PASSENGER. THIS CAN BE VERIFIED BY MY PASSENGER. AIRBAG SENSOR DISPENSED GAS DURING SAME ACCIDENT-AIRBAG DID NOT DEPLOY. THE CAR HAD OVER $10K DAMAGE, FIXED - GM REP CHECKED CAR BECAUSE I CONTINUALLY SAYING THE BRAKES AND SEATBELT FAILED TO ANYONE AT WEST POINT THAT WOULD LISTEN. AFTER CHECKING CAR HE STATED NOTHING WAS WRONG. DIFFERENT DEALERSHIP DIAGNOSTIC EQUIP SHOWED AIRBAG WAS FIXED BUT SEATBELT NEVER RECALLED, THEN THE STORY CHANGED THAT IT WAS. THE DIAGNOSTIC INFO PRINTOUT SHOWED WHERE I 'BRAKED' BUT THEN NO INFO RECORDED ANYWHERE. MY PASSENGERS SEATBELT WORKED, I WAS THROWN INTO STEERING WHEEL AND WAS INJURED. I HAVE BEEN IN CONTACT WITH GM CEO WITH LETTERS AND THE CLAIMS DEPT WHO TELL ME THEY CAN'T HELP ME. IF MY LEASE WASN'T RECALLED AND I APPARENTLY HAD THE ABOVE ISSUES, THEY SHOULD HAVE FIXED THEM BEFORE MY RECEIVING IT. THEY WOULD NOT EVEN SPEAK TO MY PASSENGER, OFFICER AT ACCIDENT, TOW TRUCK DRIVER WHO SAW THE SEATBELT HANGING OUT MY DOOR AT THE SCENE. I AM STILL BEING TREATED AND ONLY WANT FAIRNESS AND A DIFFERENT CAR. THIS ONE HAS HAD SO MANY LITTLE PROBLEMS AND ODDITIES BESIDES WHAT I AM DISCUSSING.

DOOR DOES NOT OPEN USING EITHER INNER OR OUTER DOOR HANDLE. I HAVE SEEN MANY PEOPLE COMPLAIN ABOUT THIS ISSUE ON LINE. BUICK HAS HAD THIS PROBLEM ON MULTIPLE CARS FOR MULTIPLE YEARS. SAFETY ISSUE BIG TIME WHEN ONE CANNOT GET OUT OF THE CAR QUICKLY BECAUSE DOOR WON'T OPEN. THERE ARE ONLY 2 PEOPLE IN MY FAMILY AND THUS THE REAR DOORS ARE VERY SELDOM USED. DID NOT BREAK FROM OVERUSE, DESIGN PROBLEM.

TL* THE CONTACT OWNS A 2014 BUICK ENCORE. WHEN THE CONTACT TURNED OFF HER VEHICLE, THE COOLING FAN KEPT RUNNING AND CAUSED THE BATTERY TO DIE. THE VEHICLE HAD TO BE TO RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER (ALLEN TILLERY AUTO, 4573 CENTRAL AVE, HOT SPRINGS, AR 71913, 501-881-4160) WHERE IT WAS DIAGNOSED THAT THE COOLING FAN RELAY WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 62,374.

THE STEARING JOINT AND BAR ARE TOTALY RUSTED OUT. I LIVE IN CALIFORNIA. AND THIS CAR IS A 2015 BUT SOLD IN 2016. THE PICTURES WONT UP LOAD

I PULLED INTO A PARKING SPACE AND STOPPED. I TOOK MY FOOT OFF THE BREAK AND THE CAR LURCHED FORWARD, RUNNING INTO A WOODEN RAIL FENCE. THE FENCE WHICH WAS OLD, WAS KNOCKED DOWN. IT ALL HAPPENED SO QUICKLY, I WASN'T SURE IF I HAD HIT THE ACCELERATOR. TWO DAYS LATER I MADE A NORMAL STOP IN TRAFFIC. AFTER BREAKING, THE CAR LURCHED FORWARD. I PUSHED ON THE BREAK PEDAL TO STOP THE CAR, BEFORE IT COULD HIT THE CAR IN FRONT OF ME. THIS TIME I WAS SURE MY FOOT HAD NOT HIT THE GAS PEDAL. I AM NOW GIVING THE CAR EXTRA BREAKING DISTANCE. IN EITHER CASE, I DIDN'T NOTICE IF THE TACHOMETER INCREASED RPM OR NOT, THOUGH WITH THE SUDDEN ACCELERATION RPM MUST HAVE INCREASED.

A LOT OF PRESSURE IS NEEDED IN ORDER FOR THE BRAKE LIGHT TO ILLUMINATE. THE BRAKE LIGHT ONLY ILLUMINATES WHEN AT A COMPLETE STOP BUT NOT WHEN GRADUALLY ATTEMPTING TO SLOW DOWN AND STOP. I HAVE HAD MY CAR AT A REPAIR SHOP AND DURING THE DISCUSSION I WAS TOLD THAT I WOULD HAVE TO ADD MORE PRESSURE TO THE BRAKES FOR THE BRAKE LIGHT TO ILLUMINATE. THIS COULD CAUSE A SERIOUS ACCIDENT BECAUSE CARS BEHIND ME ARE NOT ALLOWED ENOUGH TIME TO STOP IN AN APPROPRIATE TIME. I HAVE BEEN STOPPED BY THE POLICE ON SEVERAL OCCASIONS FOR THIS ISSUE ONLY TO FIND OUT THAT MORE PRESSURE IS NEEDED ON THE BRAKES FOR THE LIGHT TO ILLUMINATE. THIS IS NOT GOOD AND MAKES ME FEAR FOR MY SAFETY.